South Africa's call centre industry: The emerging challenges of a growing destination in the global South

Mediterranean Journal of Social Sciences

Volumn 5, Issue 8, 2014, Pages 208-217

  Pandy, Wayde R ^a   Rogerson, Christian M ^a  

^a UNIVERSITY OF JOHANNESBURG   (South Africa)

Author keywords

BPO O; Call centres; Impact sourcing; Locational issues; Offshoring; South Africa

Indexed keywords

EID: 84900441315     PISSN: 20399340     EISSN: 20392117     Source Type: Journal    
DOI: 10.5901/mjss.2014.v5n8p208     Document Type: Article

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