Authenticity in environmental high-quality destinations: A relevant factor for green tourism demand

Environmental Engineering and Management Journal

Volumn 12, Issue 10, 2013, Pages 1961-1970

  Hernández Mogollón, José Manuel ^a   Campón Cerro, Ana María ^a   Alves, Helena ^b  

^a UNIVERSITY OF EXTREMADURA   (Spain)

^b UNIVERSITY OF BEIRA INTERIOR   (Portugal)

Author keywords

Authenticity; Destination marketing; Environmental destinations; Green tourism demand; Tourism management

Indexed keywords

EID: 84900312303     PISSN: 15829596     EISSN: None     Source Type: Journal    
DOI: 10.30638/eemj.2013.245     Document Type: Article

References (63)

1. Albaladejo P., Díaz M.T., Molera L., (2004), The rural tourist versus the tourist in rural accommodation, (in Spanish), Journal of Tourism Studies, 36, 85-102.
2. Alén M.E., Rodríguez L., Fraiz J.A., (2007), Assessing tourist behavioral intentions through perceived service quality and customer satisfaction, Journal of Business Research, 60, 153-160.
3. Andriotis K., (2011), Genres of heritage authenticity: Denotations from a pilgrimage landscape, Annals of Tourism Research, 38, 1613-1633.
4. Backhaus N., (2003), 'Non-place jungle': The construction of authenticity in National parks of Malaysia, Indonesia and the Malay World, 31, 151-160.
5. Baloglu S., McCleary K.W., (1999), A model of destination image formation, Annals of Tourism Research, 26, 868-897.
6. Barclay D., Higgins C., Thompson R., (1995), The partial least squares (PLS) approach to causal modeling: personal computer adoption and use as an illustration, Technology studies, 2, 285-309.
7. Barroso C., Martín E., Martín D., (2007), The influence of market heterogeneity on the relationship between a destination's image and tourists' future behaviour, Tourism Management, 28, 175-187.
8. Bigné J.E., Sánchez M.I., Sánchez J., (2001), Tourism image, evaluation variables and after purchase behaviour: inter-relationship, Tourism Management, 22, 607-616.
9. Brown L., (2013), Tourism: A catalyst for existential authenticity, Annals of Tourism Research, 40, 176-190.
10. Campón A.M., Alves H.M., Hernández J.M., (2013), Loyalty Measurement in Tourism: A Theoretical Reflection, In: Advances in Tourism Economics: Quantitative Methods, Matias A., Nijkamp P., Sarmento M., (Eds.), Physica-Verlag A Springer Company, Berlin/Heidelberg, 13-40.
11. Campón A.M., Hernández J.M., Alves H.M., (2012), Identifying the Major Determinants of Loyalty in Tourism, In: Strategic Marketing in Tourism Services, Tsiotsou R.H., Goldsmith R.E., (Eds.), Emerald, United Kingdom, 163-183.
12. Castéran H., Roederer C., (2013), Does authenticity really affect behavior? The case of the Strasbourg Christmas Market, Tourism Management, 36, 153-163.
13. Chen C., Tsai D., (2007), How destination image and evaluative factors affect behavioral intentions, Tourism Management, 28, 1115-1122.
14. Chen C.M., Lee H.T., Chen S.H., Huang T.H. (2011), Tourist behavioral intentions in relation to service quality and customer satisfaction in Kinmen National Park, Taiwan, International Journal of Tourism Research, 13, 416-432.
15. Chen J.S., Gursoy D., (2001), An investigation of tourists' destination loyalty and preferences, International Journal of Contemporary Hospitality Management, 13, 79-85.
16. Chi C.G.Q., Qu H., (2008), Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach, Tourism Management, 29, 624-636.
17. Cho M.H., (2012), A study of authenticity in traditional Korean folk villages, International Journal of Hospitality & Tourism Administration, 13, 145-171.
18. Cohen E., (1988), Authenticity and commoditization in tourism, Annals of tourism research, 15, 371-386.
19. Echtner C.M., Ritchie J.B., (1991), The meaning and measurement of destination image, Journal of Tourism Studies, 2, 2-12.
20. Falk R.F., Miller N.B., (1992), A Primer for Soft Modeling, The University of Akron Akron, Ohio.
21. Ferrari G., Mondéjar-Jiménez J., Vargas-Vargas M., (2010), Environmental sustainable management of small rural tourist enterprises, International Journal of Environmental Research, 4, 407-414.
22. Forgas S., Palau R., Sánchez J., Callarisa L.J., (2012), Urban destination loyalty drivers and cross-national moderator effects: The case of Barcelona, Tourism Management, 33, 1309-1320.
23. Fyall A., Callod C., Edwards B., (2003), Relationship marketing: The challenge for destinations, Annals of Tourism Research, 30, 644-659.
24. García B., (2005), Differential characteristics of rural tourism product, (in Spanish), Tourism Notebooks, 15, 113-133.
25. Gilmore J.H., Pine B.J., (2007), Authenticity: What Consumers Really Want?, Harvard Business School Press, Boston, USA.
26. Hair J.F., Ringle C.M., Sarstedt, M., (2011), PLS-SEM: Indeed a silver bullet, The Journal of Marketing Theory and Practice, 19, 139-152.
27. Hernández J.M., Campón A.M., Alves H.M., (2011), The state of the art in research into rural tourism in Spain: An analysis from the perspective of marketing, Enlightening Tourism, A Pathmaking Journal, 1, 31-61.
28. Hernández J.M., Campón A.M., Leco F., Pérez A., (2011), Agricultural diversification and the sustainability of agricultural systems: possibilities for the development of agrotourism, Environmental Engineering and Management Journal, 10, 1911-1921.
29. Hernández L., Solis M.M., Moliner M.A., Sánchez J., (2006), Tourism destination image, satisfaction and loyalty: a study in Ixtapa-Zihuatanejo, Mexico, Tourism Geographies, 8, 343-358.
30. Hinkin T.R., (1995), A review of scale development practices in the study of organizations, Journal of Management, 21(5), 967-988.
31. Keller K.L., (1993), Conceptualizing, measuring, and managing customer-based brand equity, The Journal of Marketing, 57, 1-22.
32. Kim A.K., Brown G., (2012), Understanding the relationships between perceived travel experiences, overall satisfaction, and destination loyalty, Anatolia, 23(3), 328-347.
33. Kolar T., Žabkar V., (2010), A consumer-based model of authenticity: An oxymoron or the foundation of cultural heritage marketing?, Tourism Management, 31, 652-664.
34. Lane B., (1994), What is rural tourism?, Journal of Sustainable Tourism, 2, 7-21.
35. Lau R.W., (2010), Revisiting authenticity: A social realist approach, Annals of Tourism Research, 37, 478-498.
36. Leco F., Pérez A., Hernández J.M., Campón A.M., (2013), Rural tourists and their attitudes and motivations towards the practice of environmental activities such as agrotourism, International Journal of Environmental Research, 7, 255-264.
37. Lee C.K., Yoon Y.S., Lee S.K. (2007), Investigating the relationships among perceived value, satisfaction, and recommendations: The case of the Korean DMZ, Tourism Management, 28, 204-214.
38. Lee J., Graefe A.R., Burns R.C., (2004), Service quality, satisfaction, and behavioral intention among forest visitors, Journal of Travel & Tourism Marketing, 17, 73-82.
39. López A., (2001), The environment and the new trends in tourism: reference to the region of Extremadura, (in Spanish), Environmental Observatory, 4, 205-251.
40. López J.M., López L.M., (2005), Diseasonal effect of rural tourism in the Spanish regions, (in Spanish), Economic Bulletin of ICE, 2860, 17-30.
41. MacKenzie S.B., Podsakoff P.M., Jarvis C.B., (2005), The problem of measurement model misspecification in behavioral and organizational research and some recommended solutions, Journal of Applied Psychology, 90, 710-730.
42. McKercher B., Guillet B., Ng E., (2012), Rethinking loyalty, Annals of Tourism Research, 39, 708-734.
43. Mediano L., (2004), Marketing management in rural tourism, (in Spanish), Pearson, Prentice Hall, Madrid.
44. Mondéjar-Jiménez J.A., Gázquez-Abad J.C., Gómez-Borja M.A., (2013), The recreational use value in Spanish protected natural landscapes: Proposal for a Nature Park "Serranía de Cuenca". International Journal of Environmental Research, 7, 337-342.
45. Morais D.B., Lin C.H., (2010), Why do first-time and repeat visitors patronize a destination?, Journal of Travel & Tourism Marketing, 27, 193-210.
46. Murphy P., Pritchard M.P., Smith B., (2000), The destination product and its impact on traveler perceptions, Tourism Management, 21, 43-52.
47. Nunnally J.C., Bernstein I., (1994), Psychometric Theory, McGraw-Hill, New York.
48. Parasuraman A., Zeithaml V.A., Berry L.L. (1988), Servqual, Journal of Retailing, 64, 12-40.
49. Phillips W.J., Wolfe K., Hodur N., Leistritz F.L., (2013), Tourist word of mouth and revisit intentions to rural tourism destinations: A case of North Dakota, USA, International Journal of Tourism Research, 15, 93-104.
50. Preston CC., Colman A.M., (2000), Optimal number of response categories in rating scales: reliability, validity, discriminating power, and respondent preferences, Acta Psychologica, 104, 1-15.
51. Ramkissoon H., Uysal M.S. (2011), The effects of perceived authenticity, information search behaviour, motivation and destination imagery on cultural behavioral intentions of tourists, Current Issues in Tourism, 14, 537-562.
52. Rivera M.A., Croes R., (2010), Ecotourists' loyalty: Will they tell about the destination or will they return?, Journal of Ecotourism, 9, 85-103.
53. Rodríguez del Bosque I., San Martín H., (2008), Tourism satisfaction, a cognitive-affective model, Annals of Tourism Research, 35, 551-573.
54. Sharpley R., Jepson D., (2011), Rural tourism: A spiritual experience?, Annals of Tourism Research, 8, 52-71.
55. Shirazi S.F.M., Som A.P.M., (2011), Destination management and relationship marketing: Two major factors to achieve competitive advantage, Journal of relationship marketing, 10, 76-87.
56. Tian-Cole S., Crompton J.L., Willson V.L., (2002), An empirical investigation of the relationships between service quality, satisfaction and behavioral intentions among visitors to a wildlife refuge, Journal of Leisure Research, 34, 1-24.
57. Wang C.Y., Hsu M.K., (2010), The relationships of destination image, satisfaction, and behavioral intentions: An integrated model, Journal of Travel & Tourism Marketing, 27, 829-843.
58. Wang N., (1999), Rethinking authenticity in tourism experience, Annals of Tourism Research, 26, 349-370.
59. Weiers R., (1986), Market Research, (in Spanish), Prentice Hall, México.
60. Williams P., Soutar G.N., (2009), Value, satisfaction and behavioral intentions in an adventure tourism context, Annals of Tourism Research, 36, 413-438.
61. Yüksel A., Yüksel F., Bilim Y., (2010), Destination attachment: Effects on customer satisfaction and cognitive, affective and conative loyalty, Tourism Management, 31, 274-284.
62. Žabkar V., Brenčič M.M., Dmitrović T., (2010), Modelling perceived quality, visitor satisfaction and behavioral intentions at the destination level, Tourism management, 31, 537-546.
63. Zhou Q.B., Zhang J., Edelheim J.R., (2013), Rethinking traditional Chinese culture: A consumer-based model regarding the authenticity of Chinese calligraphic landscape, Tourism Management, 36, 99-112.