Are We Aligned...Enough? The Effects of Perceptual Congruence Between Service Teams and Their Leaders on Team Performance

Journal of Service Research

Volumn 17, Issue 2, 2014, Pages 212-228

  Benlian, Alexander ^a  

^a DARMSTADT UNIVERSITY OF TECHNOLOGY   (Germany)

Author keywords

perceptual congruence; service teams; sociocognitive theories; team performance; team leader relationship

Indexed keywords

EID: 84898877105     PISSN: 10946705     EISSN: 15527379     Source Type: Journal    
DOI: 10.1177/1094670513516673     Document Type: Article

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