Managing service quality in multiple outsourcing

International Journal of Electronic Commerce

Volumn 18, Issue 3, 2014, Pages 125-149

  Ye, Guangliang ^a   Zhu, Xiaowei ^b   Mukhopadhyay, Samar K ^c  

^a RENMIN UNIVERSITY OF CHINA   (China)

^b WEST CHESTER UNIVERSITY   (United States)

^c Sungkyunkwan University   (South Korea)

Author keywords

Multiple suppliers; offshoring; outsourcing; service quality; service science

Indexed keywords

EID: 84896980973     PISSN: 10864415     EISSN: None     Source Type: Journal    
DOI: 10.2753/JEC1086-4415180305     Document Type: Article

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