Lean control for make-to-order companies: Integrating customer enquiry management and order release

Production and Operations Management

Volumn 23, Issue 3, 2014, Pages 463-476

  Thürer, Matthias ^a   Stevenson, Mark ^b   Silva, Cristovao ^c   Land, Martin J ^d   Fredendall, Lawrence D ^e   Melnyk, Steven A ^f  

^a FEDERAL UNIVERSITY OF SÃO CARLOS   (Brazil)

^b LANCASTER UNIVERSITY   (United Kingdom)

^c UNIVERSITY OF COIMBRA   (Portugal)

^d UNIVERSITY OF GRONINGEN   (Netherlands)

^e CLEMSON UNIVERSITY   (United States)

^f MICHIGAN STATE UNIVERSITY   (United States)

Author keywords

customer enquiry management; lean; make to order; order review and release; workload control

Indexed keywords

EID: 84896393664     PISSN: 10591478     EISSN: 19375956     Source Type: Journal    
DOI: 10.1111/poms.12058     Document Type: Article

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