Perceived service quality and tourists' cognitive image of a destination

Anatolia

Volumn 25, Issue 1, 2014, Pages 1-12

  Kayat, Kalsom ^a   Abdul Hai, Md ^a  

^a UNIVERSITI UTARA MALAYSIA   (Malaysia)

Author keywords

built environment; cognitive image; image formation; service quality

Indexed keywords

COGNITION; NUMERICAL MODEL; REGRESSION ANALYSIS; SERVICE PROVISION; SERVICE SECTOR;

BANGLADESH;

EID: 84896132429     PISSN: 13032917     EISSN: 21566909     Source Type: Journal    
DOI: 10.1080/13032917.2013.814580     Document Type: Article

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