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Volumn 25, Issue 1, 2014, Pages 100-124

Servitization and remote monitoring technology: A literature review and research agenda

Author keywords

Remote monitoring technology; Research agenda; Review; Servitization

Indexed keywords

BUSINESS MODEL INNOVATION; DESIGN/METHODOLOGY/APPROACH; REAL-TIME INFORMATION; REMOTE MONITORING; RESEARCH AGENDA; RESEARCH COMMUNITIES; RESEARCH QUESTIONS; SERVITIZATION;

EID: 84892383819     PISSN: 1741038X     EISSN: None     Source Type: Journal    
DOI: 10.1108/JMTM-05-2012-0056     Document Type: Review
Times cited : (113)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.