Remote repair, diagnostics, and maintenance

Communications of the ACM

Volumn 47, Issue 11, 2004, Pages 100-106

  Biehl, Markus ^a   Prater, Edmund ^b   McIntyre, John R ^c  

^a YORK UNIVERSITY   (Canada)

^b UNIVERSITY OF TEXAS AT ARLINGTON   (United States)

^c GEORGIA INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

HEWLETT-PACKARD (CO); HONEYWELL (CO); MACHINE TOOL INDUSTRY; REMOTE, REPAIR, DIAGNOSTICS, AND MAINTENANCE (RRDM);

COSTS; INDUSTRIAL MANAGEMENT; INFORMATION TECHNOLOGY; MAINTENANCE; PERSONAL DIGITAL ASSISTANTS; SECURITY SYSTEMS; TELECOMMUNICATION; WAGES; WORLD WIDE WEB;

MACHINE TOOLS;

EID: 11844296677     PISSN: 00010782     EISSN: None     Source Type: Journal    
DOI: 10.1145/1029496.1029501     Document Type: Review

References (12)

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