Developing integrated solution offerings for remote diagnostics: A comparative case study of two manufacturers

International Journal of Operations and Production Management

Volumn 29, Issue 5, 2009, Pages 539-560

  Brax, Saara A ^a   Jonsson, Katrin ^b  

^a AALTO UNIVERSITY   (Finland)

^b UMEÅ UNIVERSITY   (Sweden)

Author keywords

After sales service; Industrial services; Maintenance programmes; Manufacturing industries

Indexed keywords

EID: 66249123625     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443570910953621     Document Type: Article

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