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Volumn 30, Issue 4, 2013, Pages 417-425

The use of twitter by mayors in Turkey: Tweets for better public services?

Author keywords

Better public service; Municipality; Social media; Turkish mayors; Twitter

Indexed keywords


EID: 84890174930     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2013.05.014     Document Type: Article
Times cited : (105)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.