Patient Satisfaction Scores and Their Relationship to Hospital Website Quality Measures

Health Marketing Quarterly

Volumn 30, Issue 4, 2013, Pages 334-348

  Ford, Eric W ^a   Huerta, Timothy R ^b   Diana, Mark L ^c   Kazley, Abby Swanson ^d   Menachemi, Nir ^e  

^a UNIVERSITY OF NORTH CAROLINA AT GREENSBORO   (United States)

^b THE OHIO STATE UNIVERSITY COLLEGE OF MEDICINE   (United States)

^c TULANE UNIVERSITY   (United States)

^d MEDICAL UNIVERSITY OF SOUTH CAROLINA   (United States)

^e UNIVERSITY OF ALABAMA AT BIRMINGHAM   (United States)

Author keywords

health information technology; patient satisfaction; social media

Indexed keywords

FACTUAL DATABASE; HEALTH CARE QUALITY; HEALTH CARE SURVEY; HOSPITAL; HUMAN; INTERNET; PATIENT SATISFACTION; SOCIAL MEDIA; STANDARDS; UNITED STATES;

DATABASES, FACTUAL; HEALTH CARE SURVEYS; HOSPITALS; HUMANS; INTERNET; PATIENT SATISFACTION; QUALITY INDICATORS, HEALTH CARE; SOCIAL MEDIA; UNITED STATES;

EID: 84890028763     PISSN: 07359683     EISSN: 15450864     Source Type: Journal    
DOI: 10.1080/07359683.2013.844041     Document Type: Article

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