Understanding patient willingness to recommend and return: a strategy for prioritizing improvement opportunities.

The Joint Commission journal on quality improvement

Volumn 25, Issue 6, 1999, Pages 271-287

  Burroughs, T E ^a   Davies, A R ^a   Cira, J C ^a   Dunagan, W C ^a  

^a BJC HEALTHCARE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; EPIDEMIOLOGY; FACTORIAL ANALYSIS; HEALTH CARE PLANNING; HUMAN; MULTIHOSPITAL SYSTEM; NEEDS ASSESSMENT; ORGANIZATION AND MANAGEMENT; PATIENT ADVOCACY; PATIENT ATTITUDE; PATIENT CARE; PATIENT SATISFACTION; PREDICTION AND FORECASTING; QUESTIONNAIRE; STANDARD; STATISTICAL MODEL; STATISTICS; TOTAL QUALITY MANAGEMENT; TREATMENT OUTCOME; UNITED STATES;

FACTOR ANALYSIS, STATISTICAL; HEALTH CARE SURVEYS; HEALTH PRIORITIES; HUMANS; ILLINOIS; LINEAR MODELS; MISSOURI; MULTI-INSTITUTIONAL SYSTEMS; NEEDS ASSESSMENT; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); PATIENT ACCEPTANCE OF HEALTH CARE; PATIENT ADVOCACY; PATIENT SATISFACTION; PATIENT-CENTERED CARE; PREDICTIVE VALUE OF TESTS; QUESTIONNAIRES; TOTAL QUALITY MANAGEMENT;

EID: 0033143879     PISSN: 10703241     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1070-3241(16)30444-8     Document Type: Article

References (0)