Inpatients' willingness to recommend: A multilevel analysis

Health Care Management Review

Volumn 36, Issue 4, 2011, Pages 349-358

  Klinkenberg, W Dean ^a   Boslaugh, Sarah ^b   Waterman, Brian M ^b   Otani, Koichiro ^c   Inguanzo, Joe M ^d   Gnida, Jan Carolus ^d   Dunagan, Wm Claiborne ^b,e  

^a Klinkenberg Evaluation Services   (United States)

^b BJC HEALTHCARE   (United States)

^c INDIANA UNIVERSITY PURDUE UNIVERSITY FORT WAYNE   (United States)

^d Prof Research Consultants Inc   (United States)

^e WASHINGTON UNIVERSITY SCHOOL OF MEDICINE   (United States)

Author keywords

HCAHPS; inpatient satisfaction; multilevel modeling; willingness to recommend

Indexed keywords

ARTICLE; FACTUAL DATABASE; HEALTH CARE QUALITY; HEALTH CARE SURVEY; HOSPITAL; HOSPITAL PATIENT; HUMAN; METHODOLOGY; PATIENT SATISFACTION; UNITED STATES;

DATABASES, FACTUAL; HEALTH CARE SURVEYS; HOSPITALS; HUMANS; INPATIENTS; PATIENT SATISFACTION; QUALITY OF HEALTH CARE; UNITED STATES;

EID: 80052684114     PISSN: 03616274     EISSN: None     Source Type: Journal    
DOI: 10.1097/HMR.0b013e3182104e4a     Document Type: Article

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