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Volumn 14, Issue 4, 2013, Pages 269-282

The effects and moderators of cyber-loafing controls: An empirical study of Chinese public servants

Author keywords

Cyber loafing; Electronic monitoring; Internet use policy; Job satisfaction; Self esteem

Indexed keywords


EID: 84888431045     PISSN: 1385951X     EISSN: 15737667     Source Type: Journal    
DOI: 10.1007/s10799-013-0164-y     Document Type: Article
Times cited : (26)

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