Disaffection or expected outcomes: Understanding personal Internet use during work

Journal of Computer-Mediated Communication

Volumn 13, Issue 4, 2008, Pages 937-958

  Garrett, R Kelly ^a,b   Danziger, James N ^a,c  

^a UNIVERSITY OF CALIFORNIA   (United States)

^b 125 S Oval Mall   (United States)

^c NONE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

INTERNET;

COMPUTER USE; CONTRAST FACTOR; E-MAIL USE; INTERNET USE; ORGANISATIONAL; SURVEY DATA; WEB SURFING; WORKERS';

REGRESSION ANALYSIS;

EID: 51149115515     PISSN: 10836101     EISSN: 10836101     Source Type: Journal    
DOI: 10.1111/j.1083-6101.2008.00425.x     Document Type: Article

References (43)

1. American Association for Public Opinion Research 2006). Standard Definitions: Final Dispositions of Case Codes and Outcome Rates for Surveys (4th ed Lenexa, Kansas : AAPOR.
2. Anandarajan, M. (2002a). Internet abuse in the workplace. Communications of the ACM, 45 (1 53 54.
3. Anandarajan, M. (2002b). Profiling Web Usage in the Workplace: A Behavior-Based Artificial Intelligence Approach. Journal of Management Information Systems, 19 (1 243 266.
4. Anandarajan, M. Simmers, C. (2004a). Constructive and dysfunctional personal web usage in the workplace: Mapping employee attitudes. In M. Anandarajan C. Simmers (Eds Personal web usage in the workplace a guide to effective human resources management (pp. 1 27). Hershey, PA : Information Science Pub.
5. Anandarajan, M. Simmers, C. (2004b). Personal web usage in the workplace a guide to effective human resources management. Hershey, PA : Information Science Pub.
6. Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Englewood Cliffs, N.J. : Prentice-Hall.
7. Bélanger, F. Slyke, C.V. (2002). Abuse or learning? Communications of the ACM, 45 (1 64 65.
8. Beugré, C. D. (2006). Understanding dysfunctional cyberbehavior: The role of organizational justice. In M. Anandarajan, T. Teo C. Simmers (Eds The Internet and workplace transformation (pp. 223 239). Armonk, N.Y. : M.E. Sharpe.
9. Carmeli, A. (2005). Exploring determinants of job involvement: An empirical test among senior executives. International Journal of Manpower, 26, 457 472.
10. Challenger Gray & Christmas Inc 2007). Challenger Employer Survey: 94% accept March Madness: Forecast: $1.2 billion in lost productivity (Press release). Chicago.
11. Dourish, P. (2004). Where the action is: The foundations of embodied interaction. Cambridge, Mass MIT Press.
12. Eastin, M. S., Glynn, C. J. Griffiths, R. P. (2006). Self-regulation of communication technology in the workplace. In M. Anandarajan, T. Teo C. Simmers (Eds The Internet and workplace transformation (pp. 28 40). Armonk, N.Y. : M.E. Sharpe.
13. Eastin, M. S., Glynn, C. J. Griffiths, R. P. (2007). Psychology of Communication Technology Use in the Workplace. CyberPsychology & Behavior, 10 (3 436 443.
14. Faul, F. Erdfelder, E. (2007). G*Power 3: A flexible statistical power analysis program for the social, behavioral, and biomedical sciences. Behavior Research Methods, 39, 175 191.
15. Garrett, R. K. Danziger, J. N. (2008). On cyberslacking: Workplace status and personal Internet use at work. CyberPsychology & Behavior, 11 (3 287 292.
16. Guthrie, R. Gray, P. (1996). Junk computing. Information Systems Management, 13 (1 23.
17. LaRose, R. Eastin, M. S. (2004). A social cognitive theory of internet uses and gratifications: Toward a new model of media attendance. Journal of Broadcasting & Electronic Media, 48 (3 358 377.
18. LaRose, R., Lin, C. A. Eastin, M. S. (2003). Unregulated internet usage: Addiction, habit, or deficient self-regulation? Media Psychology, 5 (3 225 253.
19. LaRose, R., Mastro, D. Eastin, M. S. (2001). Understanding internet usage: A social-cognitive approach to uses and gratifications. Social Science Computer Review, 19 (4 395 413.
20. Lavoie, J. A. A. Pychyl, T. A. (2001). Cyberslacking and the procrastination superhighway: A web-based survey of online procrastination, Attitudes, and Emotion. Social Science Computer Review, 19 (4 431 444.
21. Lee, J. Lee, Y. (2002). A holistic model of computer abuse within organizations. Information Management & Computer Security, 10 (2).
22. Lee, O. -K. D., Lim, K. H. Wong, W. M. (2005). Why employees do non-work-related computing: An exploratory investigation through multiple theoretical perspectives. In Proceedings of the 38th Hawaii International Conference on System Sciences (HICSS'05) (Vol. Track 7, pp. 185c). Hawaii.
23. Lee, Z., Lee, Y. Kim, Y. (2004). Personal web page usage in organizations. In M. Anandarajan C. Simmers (Eds Personal web usage in the workplace a guide to effective human resources management (pp. 28 45). Hershey, PA : Information Science Pub.
24. Lim, V. K. G. (2002). The IT way of loafing on the job: Cyberloafing, neutralizing and organizational justice. Journal of Organizational Behavior, 23 (5 675 694.
25. Lim, V. K. G. Teo, T. S. H. (2006). Cyberloafing and organizational justice. In M. Anandarajan, T. Teo C. Simmers (Eds The Internet and workplace transformation (pp. 241 258). Armonk, N.Y. : M.E. Sharpe.
26. Lim, V. K. G., Teo, T. S. H. Loo, G. L. (2002). How do I loaf here? Let me count the ways. Communications of the ACM, 45 (1 66 70.
27. Mahatanankoon, P. (2006). Internet abuse in the workplace: Extension of workplace deviance model. In M. Anandarajan, T. Teo C. Simmers (Eds The Internet and workplace transformation (pp. 15 27). Armonk, N.Y. : M.E. Sharpe.
28. Mahatanankoon, P., Anandarajan, M. Igbaria, M. (2004). Development of a Measure of Personal Web Usage in the Workplace. CyberPsychology & Behavior, 7 (1 93 104.
29. Mastrangelo, P. M., Everton, W. Jolton, J. A. (2006). Personal Use of Work Computers: Distraction versus Destruction. CyberPsychology & Behavior, 9 (6 730 741.
30. Nisbett, R. E. Wilson, T. D. (1977). Telling more than we can know: Verbal reports on mental process. Psychological Review, 84 (3 231 259.
31. Oravec, J. A. (2002). Constructive approaches to internet recreation in the workplace. Communications of the ACM, 45, 60 63.
32. Orlikowski, W. J. (2000). Using technology and constituting structures: A practice lens for studying technology in organizations. Organizational Science, 11 (4 404 428.
33. Phillips, J. G. (2006). The psychology of Internet use and misuse. In M. Anandarajan, T. Teo C. Simmers (Eds The Internet and workplace transformation (pp. 41 62). Armonk, N.Y. : M.E. Sharpe.
34. Porter, L. W., Steers, R. M., Mowday, R. T. Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59 (5 603 609.
35. Quinn, R. P., Mangione, T. W. Seashore, S. E. (1975). Quality of Employment Survey, 1972-1973. Ann Arbor, MI : Institute for Social Research, Social Science Archive [producer] and Inter-university Consortium for Political and Social Research [distributor].
36. Quinn, R. P. Staines, G. L. (1978). Quality of Employment Survey, 1973-1977: Panel (Version 2001). Ann Arbor, MI : Inter-university Consortium for Political and Social Research [producer and distributor].
37. Ryle, G. (1949). The concept of mind. London : Hutchinson.
38. Salary.com 2007). Employees Waste 20% of Their Work Day According to Salary.com ™ Survey (Press release). Waltham, MA.
39. Scarpello, V. Campbell, J. P. (1983). Job Satisfaction: Are All the Parts There? Personnel Psychology, 36 (3 577 600.
40. Stanton, J. M. (2002). Company profile of the frequent internet user. Communications of the ACM, 45, 55 59.
41. Straub, D. W., Jr. Nance, W. D. (1990). Discovering and disciplining Computer abuse in organizations: A field study. MIS Quarterly, 14 (1 45 60.
42. Urbaczewski, A. Jessup, L. M. (2002). Does electronic monitoring of employee internet usage work? Communications of the ACM, 45 (1 80 83.
43. Young, K. S. Case, C. J. (2004). Internet abuse in the workplace: New trends in risk management. CyberPsychology & Behavior, 7 (1 105 111.