메뉴 건너뛰기




Volumn 39, Issue 5, 2013, Pages 432-439

Public relations aspects of brand attitudes and customer activity

Author keywords

Brand attitudes; Brand equity; Customer activity; Customer business relationships; Public relations

Indexed keywords


EID: 84888428663     PISSN: 03638111     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pubrev.2013.05.001     Document Type: Article
Times cited : (35)

References (41)
  • 3
    • 0035229172 scopus 로고    scopus 로고
    • Nature and operation of attitudes
    • Ajzen I. Nature and operation of attitudes. Annual Reviews of Psychology 2001, 52:27-58.
    • (2001) Annual Reviews of Psychology , vol.52 , pp. 27-58
    • Ajzen, I.1
  • 4
    • 33745715012 scopus 로고    scopus 로고
    • Integrated marketing communications and market planning: Their implications to brand equity building
    • Anantachart S. Integrated marketing communications and market planning: Their implications to brand equity building. Journal of Promotion Management 2004, 11(1):101-125.
    • (2004) Journal of Promotion Management , vol.11 , Issue.1 , pp. 101-125
    • Anantachart, S.1
  • 5
    • 84888430557 scopus 로고    scopus 로고
    • Page Society. (n.d.). The page principles. Retrieved from
    • Arthur W. Page Society. (n.d.). The page principles. Retrieved from http://www.awpagesociety.com/site/resources/page_principles/.
    • Arthur, W.1
  • 7
    • 0347439285 scopus 로고    scopus 로고
    • Observations: Building brand equity by managing the brand's relationships
    • Blackston M. Observations: Building brand equity by managing the brand's relationships. Journal of Advertising Research 2000, 40(6):101-105.
    • (2000) Journal of Advertising Research , vol.40 , Issue.6 , pp. 101-105
    • Blackston, M.1
  • 9
    • 0033147864 scopus 로고    scopus 로고
    • Relationships between organizations and publics: Development of a multi-dimensional organization-public relationship scale
    • Bruning S.D., Ledingham J.A. Relationships between organizations and publics: Development of a multi-dimensional organization-public relationship scale. Public Relations Review 1999, 25:157-170.
    • (1999) Public Relations Review , vol.25 , pp. 157-170
    • Bruning, S.D.1    Ledingham, J.A.2
  • 10
    • 0008681243 scopus 로고    scopus 로고
    • Perceptions of relationships and evaluations of satisfaction: An exploration of interaction
    • Bruning S.A., Ledingham J.A. Perceptions of relationships and evaluations of satisfaction: An exploration of interaction. Public Relations Review 2000, 26:85-95.
    • (2000) Public Relations Review , vol.26 , pp. 85-95
    • Bruning, S.A.1    Ledingham, J.A.2
  • 11
    • 51049112617 scopus 로고    scopus 로고
    • The role of internal communication and training in infusing corporate values and delivering brand promise: Singapore Airlines' experience
    • Chong M. The role of internal communication and training in infusing corporate values and delivering brand promise: Singapore Airlines' experience. Corporate Reputation Review 2007, 10(3):201-212.
    • (2007) Corporate Reputation Review , vol.10 , Issue.3 , pp. 201-212
    • Chong, M.1
  • 13
    • 0007269366 scopus 로고
    • Attitudinal predications of choices of major appliance brands
    • Day G.S., Deutscher T. Attitudinal predications of choices of major appliance brands. Journal of Marketing Research 1982, 19(2):192-198.
    • (1982) Journal of Marketing Research , vol.19 , Issue.2 , pp. 192-198
    • Day, G.S.1    Deutscher, T.2
  • 14
    • 0032391195 scopus 로고    scopus 로고
    • A communication-based marketing model for managing relationships
    • Duncan T., Moriarty S.E. A communication-based marketing model for managing relationships. Journal of Marketing 1999, 62(2):1-13.
    • (1999) Journal of Marketing , vol.62 , Issue.2 , pp. 1-13
    • Duncan, T.1    Moriarty, S.E.2
  • 15
    • 0002203858 scopus 로고
    • Managing brand equity
    • Farquhar P. Managing brand equity. Advertising Research 1990, 30(4):7-11.
    • (1990) Advertising Research , vol.30 , Issue.4 , pp. 7-11
    • Farquhar, P.1
  • 18
    • 84866674085 scopus 로고    scopus 로고
    • Being public: Publicity as public relations
    • Sage, Thousand Oaks, CA, R.L. Heath (Ed.)
    • Hallahan K. Being public: Publicity as public relations. SAGE handbook of public relations 2010, 523-545. Sage, Thousand Oaks, CA. R.L. Heath (Ed.).
    • (2010) SAGE handbook of public relations , pp. 523-545
    • Hallahan, K.1
  • 19
    • 0002284430 scopus 로고    scopus 로고
    • Defining the discipline, shifting foundations: Public relations as relationship building
    • Sage, Thousand Oaks, CA, R.L. Heath (Ed.)
    • Heath R.L. Defining the discipline, shifting foundations: Public relations as relationship building. Handbook of public relations 2001, 1-9. Sage, Thousand Oaks, CA. R.L. Heath (Ed.).
    • (2001) Handbook of public relations , pp. 1-9
    • Heath, R.L.1
  • 20
    • 67650706330 scopus 로고    scopus 로고
    • Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives
    • Hu L., Bentler P.M. Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling 1999, 6(1):1-55.
    • (1999) Structural Equation Modeling , vol.6 , Issue.1 , pp. 1-55
    • Hu, L.1    Bentler, P.M.2
  • 22
    • 21144478550 scopus 로고
    • Conceptualizing, measuring, and managing customer-based brand equity
    • Keller K.L. Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing 1993, 57(1):1-22.
    • (1993) Journal of Marketing , vol.57 , Issue.1 , pp. 1-22
    • Keller, K.L.1
  • 24
    • 33847049935 scopus 로고    scopus 로고
    • Brands and branding: Research findings and future priorities
    • Keller K.L., Lehmann D.R. Brands and branding: Research findings and future priorities. Marketing Science 2006, 25(6):740-759.
    • (2006) Marketing Science , vol.25 , Issue.6 , pp. 740-759
    • Keller, K.L.1    Lehmann, D.R.2
  • 25
    • 23444431930 scopus 로고    scopus 로고
    • Comparative effects of organization-public relationships and product-related attributes on brand attitude
    • Kim J., Chan-Olmsted S.M. Comparative effects of organization-public relationships and product-related attributes on brand attitude. Journal of Marketing Communications 2005, 11(3):145-170.
    • (2005) Journal of Marketing Communications , vol.11 , Issue.3 , pp. 145-170
    • Kim, J.1    Chan-Olmsted, S.M.2
  • 26
    • 85066210693 scopus 로고    scopus 로고
    • Measuring the economic value of public relations
    • Kim Y. Measuring the economic value of public relations. Journal of Public Relations Research 2001, 13(1):3-26.
    • (2001) Journal of Public Relations Research , vol.13 , Issue.1 , pp. 3-26
    • Kim, Y.1
  • 27
    • 0002951599 scopus 로고    scopus 로고
    • Relationship management in public relations: Dimensions of an organization-public relationship
    • Ledingham J.A., Bruning S.D. Relationship management in public relations: Dimensions of an organization-public relationship. Public Relations Review 1998, 24:55-65.
    • (1998) Public Relations Review , vol.24 , pp. 55-65
    • Ledingham, J.A.1    Bruning, S.D.2
  • 28
    • 0000864223 scopus 로고
    • Choices from sets including remembered brands: Use of recalled attributes and prior overall evaluations
    • Lynch J.G., Marmorstein H., Weigold M.F. Choices from sets including remembered brands: Use of recalled attributes and prior overall evaluations. Journal of Consumer Research 1988, 15:225-233.
    • (1988) Journal of Consumer Research , vol.15 , pp. 225-233
    • Lynch, J.G.1    Marmorstein, H.2    Weigold, M.F.3
  • 29
    • 33846000996 scopus 로고    scopus 로고
    • Online public relations: PR has to be more involved in company branding
    • Marken G.A. Online public relations: PR has to be more involved in company branding. Public Relations Quarterly 2001, 46(4):31-33.
    • (2001) Public Relations Quarterly , vol.46 , Issue.4 , pp. 31-33
    • Marken, G.A.1
  • 31
    • 84888440086 scopus 로고
    • Building brands across markets: Cultural differences in brand relationships within the European community
    • Lawrence Erlbaum, Hillsdale, NJ, D.A. Aaker, A.L. Biel (Eds.)
    • Moore J. Building brands across markets: Cultural differences in brand relationships within the European community. Brand equity & advertising 1993, Lawrence Erlbaum, Hillsdale, NJ. D.A. Aaker, A.L. Biel (Eds.).
    • (1993) Brand equity & advertising
    • Moore, J.1
  • 32
    • 84888438208 scopus 로고    scopus 로고
    • Rethinking branding: The need for a new conceptual framework to analyze customer-based brand equity
    • Ponnam A., Krishnatray P. Rethinking branding: The need for a new conceptual framework to analyze customer-based brand equity. ICFAI Journal of Brand Management 2008, 5(2):31-38.
    • (2008) ICFAI Journal of Brand Management , vol.5 , Issue.2 , pp. 31-38
    • Ponnam, A.1    Krishnatray, P.2
  • 33
    • 2342550619 scopus 로고    scopus 로고
    • A cognitive model of customer-based brand equity for frequently purchased products: Conceptual framework and empirical results
    • Punj G.N., Hillyer C.L. A cognitive model of customer-based brand equity for frequently purchased products: Conceptual framework and empirical results. Journal of Consumer Psychology 2004, 14:124-131.
    • (2004) Journal of Consumer Psychology , vol.14 , pp. 124-131
    • Punj, G.N.1    Hillyer, C.L.2
  • 35
    • 0003113420 scopus 로고
    • Fishbein's intentions model: A test of external and pragmatic validity
    • Ryan M.J., Bonfield E.H. Fishbein's intentions model: A test of external and pragmatic validity. Journal of Marketing 1980, 44:82-95.
    • (1980) Journal of Marketing , vol.44 , pp. 82-95
    • Ryan, M.J.1    Bonfield, E.H.2
  • 36
    • 0000853322 scopus 로고
    • The theory of reasoned action applied to coupon usage
    • Shimp T.A., Kavas A. The theory of reasoned action applied to coupon usage. Journal of Consumer Research 1984, 11:795-809.
    • (1984) Journal of Consumer Research , vol.11 , pp. 795-809
    • Shimp, T.A.1    Kavas, A.2
  • 38
    • 84856676629 scopus 로고    scopus 로고
    • Advancing relationship management theory: Mapping the continuum of relationship types
    • Waters R.D., Bortree D.S. Advancing relationship management theory: Mapping the continuum of relationship types. Public Relations Review 2012, 38:123-127.
    • (2012) Public Relations Review , vol.38 , pp. 123-127
    • Waters, R.D.1    Bortree, D.S.2
  • 39
    • 84986172643 scopus 로고    scopus 로고
    • Brands and brand equity: Definition and management
    • Wood L. Brands and brand equity: Definition and management. Management Decision 2000, 38(9):662-669.
    • (2000) Management Decision , vol.38 , Issue.9 , pp. 662-669
    • Wood, L.1
  • 40
    • 84992969565 scopus 로고    scopus 로고
    • Decomposing organizational reputation: The effects of organization-public relationship outcomes on cognitive representations of organizations and evaluations of organizational performance
    • Yang S.U., Grunig J.E. Decomposing organizational reputation: The effects of organization-public relationship outcomes on cognitive representations of organizations and evaluations of organizational performance. Journal of Communication Management 2005, 9(4):305-325.
    • (2005) Journal of Communication Management , vol.9 , Issue.4 , pp. 305-325
    • Yang, S.U.1    Grunig, J.E.2
  • 41
    • 3142682356 scopus 로고    scopus 로고
    • Brand equity: Extending brand awareness and liking with signal detection theory
    • Ye G., Raaij W.F. Brand equity: Extending brand awareness and liking with signal detection theory. Journal of Marketing Communications 2004, 10(2):95-114.
    • (2004) Journal of Marketing Communications , vol.10 , Issue.2 , pp. 95-114
    • Ye, G.1    Raaij, W.F.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.