The Curious Case of the Post-9-11 Boost in Government Job Satisfaction

American Review of Public Administration

Volumn 44, Issue 1, 2014, Pages 59-74

  van Ryzin, Gregg G ^a  

^a RUTGERS UNIVERSITY   (United States)

Author keywords

emergency management; job satisfaction; organizational behavior; public private differences; work context

Indexed keywords

EID: 84888235737     PISSN: 02750740     EISSN: 15523357     Source Type: Journal    
DOI: 10.1177/0275074012461560     Document Type: Article

References (59)

1. Angrist J.,Pischke J. S.Mostly harmless econometrics. Princeton, NJ: Princeton University Press; 2009:.
2. Bright L.Does public service motivation really make a difference on the job satisfaction and turnover intentions of public employees?.American Review of Public Administration. 2008;38:149-166.
3. Brown A.,Kitchell M.,O'Neill T.,Lockliear J.,Vosler A.,Kubek D.,Dale L.Identifying meaning and perceived level of satisfaction within the context of work.Work. 2001;16:219-226.
4. Brush D. H.,Moch M. K.,Pooyan A.Individual demographic differences and job satisfaction.Journal of Organizational Behavior. 1987;8:139-155.
5. Chanley V. A.Trust in government in the aftermath of 9/11: Determinants and consequences.Political Psychology. 2002;23:469-483.
6. Cho K.-H.,Lee S.-H.Another look at public-private distinction and organizational commitment: A cultural explanation.International Journal of Organizational Analysis. 2001;9 (1): 84-102.
7. DeHart-Davis L.,Pandey S. K.Red tape and public employees: Does perceived rule dysfunction alienate managers?.Journal of Public Administration Research and Theory. 2005;15 (1): 133-148.
8. Duit A.,Galaz V.Governance and Complexity-Emerging Issues for Governance Theory.Governance. 2008;21:311-335.
9. Dutton J. E.,Dukerich J. M.,Harquail C. V.Organizational images and member identification.Administrative Science Quarterly. 1994;39:239-263.
10. Eichenberg R. C.Victory has many friends: U.S. public opinion and the use of military force, 1981-2005.International Security. 2005;30 (1): 140-177.
11. Federal Reserve Bank of St. Louis. (2011). Federal Reserve Economic Data (FRED) data access and graphing tool (Civilian Unemployment Rate, UNRATE, data series). Retrieved from http://research.stlouisfed.org/fred2/.
12. Fried Y.,Ferris G. R.The validity of the job characteristics model: A review and metaanalysis.Personnel Psychology. 1987;40:287-322.
13. Freund A.Commitment and Job Satisfaction as Predictors of Turnover Intentions Among Welfare Workers.Administration in Social Work. 2005;29 (2): 5-21.
14. Golembiewski R. T.,Boudreau R. A.,Sun B.-C.,Luo H.Estimates of burnout in public agencies: Worldwide, how many employees have which degrees of burnout, and with what consequences?.Public Administration Review. 1998;58 (1): 59-65.
15. Goodsell C. T.The case for bureaucracy: A public administration polemic. 2004). The case for bureaucracy: A public administration polemic (4th ed.). Washington, DC: CQ Press.Washington, DC: CQ Press; 2004:.
16. Grant A. M.The significance of task significance: Job performance effects, relational mechanisms, and boundary conditions.Journal of Applied Psychology. 2008;93 (1): 108-124.
17. Greenhaus J. H.,Parasuraman S.,Wormley W. M.Effects of race on organizational experiences, job performance evaluations, and career outcomes.Academy of Management Journal. 1990;33 (1): 64-86.
18. Gross K.,Brewer P. R.,Aday S.Confidence in government and emotional responses to terrorism after September 11, 2001.American Politics Research. 2009;37 (1): 107-128.
19. Judge T. A.,Thoresen C. J.,Bono J. E.,Patton G. K.The job satisfaction-job performance relationship: A qualitative and quantitative review.Psychological Bulletin. 2001;127:376-407.
20. Kankaanranta T.,Nummi T.,Vainiomaki J.,Halila H.,Hyppola H.,Isokoski, Rissanen P.The role of job satisfaction, job dissatisfaction and demographic factors on physicians' intentions to switch work sector from public to private.Health Policy. 2007;83 (1): 50-64.
21. KellerE. (2011). Partnerships and resilience strengthened after 9/11 (cover story). PM Magazine, 93(8). Retrieved from http://webapps.icma.org/pm/9308/.
22. Kilpatrick F. P.,Cummings M. C.,Jennings M. K.The image of the federal service. Washington, DC: Brookings Institution; 1964:.
23. Kim S.Participative management and job satisfaction: Lessons for management leadership.Public Administration Review. 2002;62:231-241.
24. Kim S.Individual-level factors and organizational performance in government organizations.Journal of Public Administration Research and Theory. 2005;15:245-261.
25. Kramer R. M.Social identity and social capital: The collective self at work.International Public Management Journal. 2006;9:25-45.
26. Markovits Y.,Davis A. J.,Fay D.,Van Dick R.The link between job satisfaction and organizational commitment: Differences between public and private sector employees.International Public Management Journal. 2010;13:177-196.
27. Meyer J. P.,Stanley D. J.,Herscovitch L.,Topolnytsky L.Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences.Journal of Vocational Behavior. 2002;61 (1): 20-52.
28. Mikkelsen A.,Ogaard T.,Lovrich N.Modeling the effects of organizational setting and individual coping style on employees subjective health, job satisfaction and commitment.Public Administration Quarterly. 2000;24:371-397.
29. Morse N. C.,Weiss R. S.The function and meaning of work and the job.American Sociological Review. 1955;20:191-198.
30. Moynihan D. P.Homeland Security and the U.S. Public Management Policy Agenda.Governance. 2005;18:171-196.
31. Moynihan D. P.,Pandey S. K.Finding Workable Levers Over Work Motivation.Administration & Society. 2007;39:803-832.
32. Moynihan D. P.,Pandey S. K.,Wright B. E.Prosocial Values and Performance Management Theory: Linking Perceived Social Impact and Performance Information Use.Governance. 2012;25:463-483.
33. Park S. M.,Rainey H. G.Leadership and Public Service Motivation in U.S. Federal Agencies.International Public Management Journal. 2008;11:109-142.
34. Perry J. L.Measuring public service motivation: An assessment of construct reliability and validity.Journal of Public Administration Research and Theory. 1996;6 (1): 5-22.
35. Motivation in public management: The call of public service. Perry J. L.Hondeghem A., ed. Oxford, UK: Oxford University Press; 2008:.
36. Pichler F.,Wallace C.What are the reasons for differences in job satisfaction across Europe? Individual, compositional, and institutional explanations.European Sociological Review. 2009;25:535-549.
37. PollingReport.com. (n.d.). Retrieved from http://www.pollingreport.com/.
38. Remler D. K.,Van Ryzin G. G.Research methods in practice. Los Angeles, CA: SAGE; 2011:.
39. Saltzstein A. L.,Ting Y.,Saltzstein G. H.Work-family balance and job satisfaction: The impact of family-friendly policies on attitudes of federal government employees.Public Administration Review. 2001;61:452-467.
40. Smidts A.,Pruyn A. T. H.,Riel,Van Riel C. B. M.The impact of employee communication and perceived external prestige on organizational identification.Academy of Management Journal. 2001;44:1051-1062.
41. Smith T. W.,Marsden P.,Hout M.,Kim J.General social surveys, 1972-2010 cumulative codebook. Chicago, IL: National Opinion Research Center; 2011:.
42. Steel B. S.,Warner R. L.Job satisfaction among early labor force participants: Unexpected outcomes in public and private sector comparisons.Review of Public Personnel Administration. 1990;10 (3): 4-22.
43. Steijn B.Person-environment fit and public service motivation.International Public Management Journal. 2008;11:13-27.
44. Taylor J.The impact of public service motives on work outcomes in Australia: A comparative multi-dimensional analysis.Public Administration. 2007;85:931-959.
45. Tett R. P.,Meyer J. P.Job satisfaction, organizational commitment, turnover intention, and turnover: Path analyses based on meta-analytic findings.Personnel Psychology. 1993;46:259-293.
46. U.S. Bureau of Labor Statistics. (2011). Data retrieval: Employment, hours, and earnings (CES) (Table B-1: Employees on nonfarm payrolls by industry sector and selected industry detail [seasonally adjusted federal, state government, and local government]). Retrieved from http://www.bls.gov/webapps/legacy/cesbtab1.htm.
47. U.S. Bureau of the Census. (2004). Compendium of government employment (2002 Census of Governments, Volume 3: Public Employment). Washington, DC: U.S. Department of Commerce. Retrieved from http://www.census.gov/prod/2004pubs/gc023x2.pdf.
48. Attracting the next generation: A look at federal entry-level new hires. Washington, DC: Author; 2008a:.
49. The federal government: A model employer or a work in progress? Perspectives from 25 years of the merit principles survey. Washington, DC: Author; 2008b:.
50. Van de Walle S.Context-specific images of the archetypical bureaucrat: Persistence and diffusion of the bureaucracy stereotype.Public Voices. 2004;7 (1): 3-12.
51. Van Ryzin G. G.Outcomes, process, and trust of civil servants.Journal of Public Administration Research and Theory. 2011;:.
52. Vigoda E.Organizational politics, job attitudes, and work outcomes: Exploration and implications for the public sector.Journal of Vocational Behavior. 2000;57:326-347.
53. Vigoda-Gadot E.,Meiri S.New public management values and person-organization fit: A socio-psychological approach and empirical examination among public sector personnel.Public Administration. 2008;86 (1): 111-131.
54. Vinokur-Kaplan D.,Jayaratne S.,Chess W. A.Job satisfaction and retention of social workers in public agencies, non-profit agencies, and private practice: The impact of workplace conditions and motivators.Administration in Social Work. 1994;18 (3): 93-121.
55. Weaver C. N.Occupational prestige as a factor in the net relationship between occupation and job satisfaction.Personnel Psychology. 1977;30:607-612.
56. White L. D.The prestige value of public employment.American Political Science Review. 1932;26:910-914.
57. Wright B. E.Public sector work motivation: A review of the current literature model and a revised conceptual model.Journal of Public Administration Research & Theory. 2001;11:559.
58. Wright B. E.,Davis B. S.Job satisfaction in the public sector: The role of work environment.American Review of Public Administration. 2003;33 (1): 70-90.
59. Wright B. E.,Kim S.Participation's Influence on Job Satisfaction: The Importance of Job Characteristics.Review of Public Personnel Administration. 2004;24 (1): 18-40.