Cognitive work analysis and the design of user interfaces

Cognition, Technology and Work

Volumn 13, Issue 1, 2011, Pages 31-42

  van Westrenen, Fulko ^a  

^a Umantec   (Netherlands)

Author keywords

Cognitive; CTA; CWA; Design; HTA; User interface; Work analysis

Indexed keywords

COGNITIVE; CTA; CWA; HTA; WORK ANALYSIS;

DESIGN; JOB ANALYSIS;

USER INTERFACES;

EID: 79851508096     PISSN: 14355558     EISSN: 14355566     Source Type: Journal    
DOI: 10.1007/s10111-010-0153-4     Document Type: Article

References (21)

1. Bisantz A, Roth E, Brickman B, Gosbee L, Hettinger L (2003) Integrating cognitive analyses in a large scale system design process. Int J Hum Comput Stud 58: 177-206.
2. Burns C, Hajdukiewicz J (2004) Ecological interface design. CRC Press, Boca Raton.
3. Burns CM, Bryant DJ, Chalmers BA (2005) Boundary, purpose, and values in work-domain models: models of naval command and control. IEEE Trans Syst Man Cybern A Syst Hum 35(5).
4. Eggleston R, Roth E, Scott R (2003) A framework for workcentered product evaluation. In: Proceedings of Human Factors and Ergonomics Society 47th Annual Meeting, Human Factors and Ergonomics Society, Denver, CO, USA.
5. Elm W, Potter S, Gualtieri J, Roth E, Easter J (2003) Applied cognitive work analysis: a pragmatic methodology for designing revolutionary cognitive affordances. In: Hollnagel E (ed) Handbook for cognitive task design. Lawrence Erlbaum Associates, London.
6. Endsley M, Bolte B, Jones D (2003) Designing for situation awareness: an approach to human-centered design. Taylor & Francis, London.
7. Hollnagel E, Levenson N, Woods DD (2006) Resilience engineering: concepts and precepts. Aldershot, Ashgate.
8. Hoffman E, Zeghal K, Cloerec A, Grimaud I, Nicolaon JP (1999) Operational concepts for limited delegation of separation assurance to the cockpit. Technical Report AIAA 99-3990, American Institute of Aeronautics and Astronautics.
9. Parasuraman R, Sheridan TB, Wickens CD (2000) A model for types and levels of human interaction with automation. IEEE Trans Syst Man Cybern A Syst Hum 30(3).
10. Potter S, Roth E, Woods D, Elm W (2000) Bootstrapping multiple converging cognitive task analysis techniques for system design. In: Chipman SF, Shalin VL, Schraagen JM (eds) Cognitive task analysis. Lawrence Erlbaum Associates, New Jersey, pp 317-340.
11. Rasmussen J (1976) Monitoring bahavior and supervisory control. In: Sheridan T, Johannsen G (eds) Outlines of a hybrid model of the process plant operator. Plenum, New York, pp 371-383.
12. Rasmussen J (1985) The role of hierarchical knowledge representation in decision making and system management. IEEE Trans Syst Man Cybern SMC-15: 234-243.
13. Rasmussen J (1986) Information processing and human-machine interaction: an aproack to cognitive engineering. North-Holland, Amsterdam, NL.
14. Rasmussen J, Pejtersen A, Goodstein L (1994) Cognitive systems engineering. Wiley, New York.
15. Roth E, Patterson E (2005) Using observational study as a tool for discovery: uncovering cognitive and collaborative demands and adaptive strategies. In: Montgomery H, Lipshitz R, Brehmer B (eds) How professionals make decisions. Lawrence Erlbaum Associates, Mahweh.
16. Senders J, Moray N (1991) Human error: cause, prediction, and reduction. Lawrence Erlbaum Associates, Hillsdale.
17. Shorrock S, Kirwan B (2002) Development and application of a human error identification tool for air traffic control. Appl Ergon 33: 319-336.
18. van Westrenen F (1999) The maritime pilot at work: evaluation and use of a time-to-boundary model of mental workload in human-machine systems. PhD thesis, Delft University of Technology, NL.
19. van Westrenen F (2005) Automated conflict avoidance in confined water. IFSMA News 4-8.
20. Vicente K (1999) Cognitive work analysis: towards safe, productive, and healthy computer-based work. Lawrence Erlbaum Associates, Mahwah.
21. Wei J, Salvendi G (2004) The cognitive task analysis methods from job and task design: review and reappraisal. Behav Inf Technol 34(4): 273-299.