A framework for service enterprise workflow simulation with multi-agents cooperation

Enterprise Information Systems

Volumn 7, Issue 4, 2013, Pages 523-542

  Tan, Wenan ^a   Xu, Wei ^b   Yang, Fujun ^c   Xu, Lida ^d   Jiang, Chuanqun ^a  

^a SHANGHAI SECOND POLYTECHNIC UNIVERSITY   (China)

^b JIANGHAN UNIVERSITY   (China)

^c UNIVERSITY OF WESTERN ONTARIO   (Canada)

^d OLD DOMINION UNIVERSITY   (United States)

Author keywords

multi agents cooperation; process simulation; service business workflow; social rationality

Indexed keywords

DECISION-MAKING STRATEGIES; FLEXIBLE SCHEDULING; MULTI AGENT; MULTI AGENT COOPERATION; PROCESS SIMULATIONS; SERVICE BUSINESS; SIMULATION FRAMEWORK; SOCIAL RATIONALITY;

COMPUTER SIMULATION; QUEUEING THEORY;

BEHAVIORAL RESEARCH;

EID: 84884332287     PISSN: 17517575     EISSN: 17517583     Source Type: Journal    
DOI: 10.1080/17517575.2012.660503     Document Type: Article

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