Improving productivity and firm performance with enterprise resource planning

Enterprise Information Systems

Volumn 4, Issue 4, 2010, Pages 445-472

  Beheshti, Hooshang M ^a   Beheshti, Cyrus M ^b  

^a RADFORD UNIVERSITY   (United States)

^b Deloitte and Touche   (United States)

Author keywords

Change; Crm; Erp erp ii; Implementation; Performance; Productivity; Strategy

Indexed keywords

CHANGE; CRM; ERP/ERP II; IMPLEMENTATION; PERFORMANCE; STRATEGY;

COMPETITION; CUSTOMER SATISFACTION; INDUSTRIAL MANAGEMENT; INDUSTRY; PRODUCTIVITY; PROFITABILITY; RESOURCE ALLOCATION;

ENTERPRISE RESOURCE PLANNING;

EID: 78049311791     PISSN: 17517575     EISSN: 17517583     Source Type: Journal    
DOI: 10.1080/17517575.2010.511276     Document Type: Article

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