Overcoming challenges in the implementation of performance measurement: Case studies in public welfare services

International Journal of Public Sector Management

Volumn 26, Issue 6, 2013, Pages 440-454

  Jääskeläinen, Aki ^a   Sillanpää, Virpi ^a  

^a TAMPERE UNIVERSITY OF TECHNOLOGY   (Finland)

Author keywords

Change management; Development project; Finland; Performance management systems; Performance measurement; Productivity; Public sector organizations; Public service

Indexed keywords

EID: 84883096222     PISSN: 09513558     EISSN: None     Source Type: Journal    
DOI: 10.1108/IJPSM-12-2011-0014     Document Type: Article

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