Older and (Emotionally) smarter? Emotional intelligence as a mediator in the relationship between age and emotional labor strategies in service employees

Experimental Aging Research

Volumn 39, Issue 4, 2013, Pages 466-479

  Sliter, Michael ^a   Chen, Yiwei ^b   Withrow, Scott ^b   Sliter, Katherine ^a  

^a INDIANA UNIVERSITY   (United States)

^b BOWLING GREEN STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ADOLESCENT; ADULT; AFFECT; AGED; AGING; EMOTIONAL INTELLIGENCE; EMPLOYMENT; FEMALE; HUMAN; MALE; MIDDLE AGED; PSYCHOLOGICAL ASPECT; REVIEW; WORKPLACE; YOUNG ADULT;

ADOLESCENT; ADULT; AFFECT; AGED; AGING; EMOTIONAL INTELLIGENCE; EMPLOYMENT; FEMALE; HUMANS; MALE; MIDDLE AGED; WORKPLACE; YOUNG ADULT;

EID: 84881274282     PISSN: 0361073X     EISSN: 10964657     Source Type: Journal    
DOI: 10.1080/0361073X.2013.808105     Document Type: Review

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