Older worker, different actor? Linking age and emotional labor strategies

Personality and Individual Differences

Volumn 48, Issue 5, 2010, Pages 574-578

  Dahling, Jason J ^a   Perez, Luis A ^a  

^a The College of New Jersey   (United States)

Author keywords

Customer service; Emotion regulation; Emotional labor; Industrial gerontology; Trait affect

Indexed keywords

EID: 76449095923     PISSN: 01918869     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.paid.2009.12.009     Document Type: Article

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