Prioritising enablers of EFQM based on manager performance: An integration of 360° evaluation and house of quality (HoQ)

International Journal of Procurement Management

Volumn 6, Issue 3, 2013, Pages 329-349

  Shahin, Arash ^a   Rabbanimehr, Maedeh ^a  

^a UNIVERSITY OF ISFAHAN   (Iran)

Author keywords

360 degree approach; EFQM; Enablers; European foundation for quality management; Management; Performance evaluation; QFD; Quality function deployment

Indexed keywords

EID: 84878644687     PISSN: 17538432     EISSN: 17538440     Source Type: Journal    
DOI: 10.1504/IJPM.2013.053652     Document Type: Article

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