A two-level EFQM self-assessment in an Italian hospital

International Journal of Health Care Quality Assurance

Volumn 20, Issue 3, 2007, Pages 215-231

  Vernero, Sandra ^a   Nabitz, Udo ^b   Bragonzi, Gilberto ^a   Rebelli, Alessio ^a   Molinari, Rita ^a  

^a SANTA MARIA DELLA MISERICORDIA UNIVERSITY HOSPITAL   (Italy)

^b UNIVERSITY OF AMSTERDAM   (Netherlands)

Author keywords

European foundation for quality management; Hospitals; Italy; Leadership; Self assessment; Total quality management

Indexed keywords

ARTICLE; CROSS-SECTIONAL STUDY; HEALTH CARE QUALITY; HOSPITAL; ITALY; METHODOLOGY; PUBLIC HEALTH; PUBLIC HOSPITAL; QUESTIONNAIRE; STANDARD;

CROSS-SECTIONAL STUDIES; HOSPITALS, PUBLIC; HOSPITALS, SPECIAL; ITALY; NATIONAL HEALTH PROGRAMS; QUALITY ASSURANCE, HEALTH CARE; QUESTIONNAIRES;

EID: 34249013695     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526860710743354     Document Type: Article

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