Influence of personality on satisfaction with mobile phone services

ACM Transactions on Computer-Human Interaction

Volumn 20, Issue 2, 2013, Pages

  De Oliveira, Rodrigo ^a   Cherubini, Mauro ^a,b   Oliver, Nuria ^a  

^a TELEFONICA RESEARCH   (Spain)

^b GOOGLE   (Switzerland)

Author keywords

Big five; Structural equation modeling; Usability

Indexed keywords

BIG FIVE; INDIRECT EFFECTS; MOBILE PHONE SERVICES; MOBILE PHONE USAGES; PERCEIVED USABILITY; STRUCTURAL EQUATION MODELING; TELECOMMUNICATION OPERATORS; USABILITY;

CUSTOMER SATISFACTION; MOBILE PHONES;

CELLULAR TELEPHONES;

EID: 84878523895     PISSN: 10730516     EISSN: 15577325     Source Type: Journal    
DOI: 10.1145/2463579.2463581     Document Type: Article

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