Measuring usability: Are effectiveness, efficiency, and satisfaction really correlated?

Conference on Human Factors in Computing Systems - Proceedings

Volumn , Issue , 2000, Pages 345-352

  FrØkjaer, Erik ^a   Hertzum, Morten ^b   Hornbæk, Kasper ^a  

^a UNIVERSITY OF COPENHAGEN   (Denmark)

^b TECHNICAL UNIVERSITY OF DENMARK   (Denmark)

Author keywords

Effectiveness; Efficiency; Information retrieval; Satisfaction; Usability measures; Usability testing; User studies

Indexed keywords

EFFECTIVENESS; SATISFACTION; USABILITY MEASURES; USABILITY TESTING; USER STUDY;

EFFICIENCY; HUMAN ENGINEERING; INFORMATION RETRIEVAL; COMPUTER PROGRAMMING; HUMAN COMPUTER INTERACTION;

USABILITY ENGINEERING;

USABILITY MEASURES; USABILITY TESTING;

EID: 0033706465     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/332040.332455     Document Type: Conference Paper

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