Effects of Consumer-Perceived Convenience on Shopping Intention in Mobile Commerce: An Empirical study

International Journal of E-Business Research (IJEBR)

Volumn 3, Issue 4, 2007, Pages 33-48

  Jih, Wen Jang ^a  

^a MIDDLE TENNESSEE STATE UNIVERSITY   (United States)

Author keywords

consumer convenience; electronic commerce; Internet shopping intention; mobile commerce

Indexed keywords

EID: 85001799398     PISSN: 15481131     EISSN: 1548114X     Source Type: Journal    
DOI: 10.4018/jebr.2007100102     Document Type: Article

References (47)

1. Aaker, J. L., & Williams, P. (1998). Empathy versus pride: The infuence of emotional appeals across cultures. Journal of Consumer Research, 25, 241–261.
2. Anderson, R. E., & Srinivasan, S. S. (2003). E-satis-faction and e-loy alty: A contingency framework. Psychology & Marketing, 20(2), 123–138.
3. Anderson, W. T. Jr. (1972). Convenience orientation and consumption behavior. Journal of Retailing, 48, 49–71.
4. Bergadaa, M. (1990). The role of time in the action of the consumer. Journal of Consumer Research, 17, 289–302.
5. Berry, L. L., Seiders, K., & Grewal, D. (2002). Understanding service convenience. Journal of Marketing, 66(3), 1–17.
6. Brown, L. G. (1989). The strategic and tactical implications of convenience in consumer product marketing. Journal of Consumer Marketing, 6, 13–19.
7. Brown, L. G. (1990). Convenience in services market-ing. Journal of Service Marketing, 4, 53–59.
8. Brucks, M. (1985). The effect of product class knowledge on information search behavior. Journal of Consumer Research, 12, 1–16.
9. Clark, I. III. (2001). Emerging value propositions for m-commerce. Journal of Business Strategy, 18(2), 133–148.
10. Copeland, M. T. (1923). Relation of consumers' buying habits to marketing methods. Harvard Business Review, 282–289.
11. Cuieford, J. P. (1965). Fundamental statistics in psychology and education (4th ed.). New York: McGraw Hill.
12. Davis, F. D. (1989). Perceived usefulness, perceived ease of use and user acceptance of information technology. MIS Quarterly 13(3), 319–339.
13. Fitchard, K. (2004). The two m's of commerce. Telephony 245(8), 26.
14. Focus on Internet News and Data. (2006). Retrieved on 03/17/2006 from http://www.fnd.org.tw/ fnd/home.aspx?page=news&id=4185
15. Focus on Internet News and Data. (2006). Retrieved on 03/01/2006 from http://www.fnd.org.tw/ fnd/home.aspx?page=news&cal=??? D&p=1
16. Frolick, M. N., & Chen, L. (2004). Assessing m-commerce opportunities. Information Systems Management, 21(2), 53–61.
17. Gagliano, K., & Hathcote, B. J. (1994). Customer expectations and perceptions of service quality in retail apparel specialty stores. Journal of Services Marketing, 8(1), 60–69.
18. Gefen, D., & Straub, D. (2000). The relative importance of perceived ease of use in is adoption: A study ofe-commerce adoption. Retrieved from http://jais.isworld.org/articles/1–8/article.htm
19. Gehrt, K. C., & Yale, L. J. (1993). The dimensionality of the convenience phenomenon: A qualitative reexamination. Journal of Business and Psychology 8(2), 163–180.
20. Gross, B. L., & Sheth, J. N. (1989). Time-oriented advertising: a content analysis of United States Magazine Advertising, 1890–1988. Journal of Marketing 53, 76–83.
21. Haskin, D. (1999). Analysts: Smart phones to lead e-commerce explosion. All-NetDevices. Retrieved from http://www.allnetdevices.com/news/9911/ 991103ecomm/991101ecomm.html
22. Jih, W. J., & Lee, S. F. (2004). Relationship between online shoppers' motivation and life style indicators. Journal of Computer InformationSystems, XLIV(2), 65–73.
23. Kerlinger, F. N. (1986). Foundations of behavioral research (3rd ed.). New York: McGraw-Hill.
24. Kumar, P., Kalwani, M. U., & Dada, M. (1997). The impact of waiting time guarantees on consumer waiting experiences. Marketing Science, 16(4), 295–314.
25. Landy, P. J., Rastegary, H, Thayer, J., & Colvin, C. (1991). Time urgency: The construct and its measurement. Journal of Applied Psychology, 76(5), 644–657.
26. Lewis, T (1999). Ubiner: The ubiquitous Internet will be wireless. IEEE Computer, 32(10), 56–63.
27. Lin, S., Chen, Y. J., & Lin, T. T. (2001). A study of college students' usage of and satisfaction with mobile phones–The cases of Taipei University and Chiao-Tung University. The 7th Internet Conference - Taiwan. Tanet.net
28. Litan, R., & Rivlin, A. M. (2001). Project the economic impact of the Internet. The American Economic Review, 91(2), 313–317.
29. Luqmani, M., Yavas, U, & Quraeshi, Z. A. (1994). A convenience-oriented approach to country segmentation: Implications for global marketing strategies. Journal ofConsumerMarketing, 11(4), 29–40.
30. Napier, H. A., Judd, P. J., Rivers, O. N., & Adams, A. (2003). E-business technologies. Boston: Course Technology.
31. Ng-Kruelle, G., Swatman, P. A., Rebme, D. S., & Hampe, J. F. (2002). The price of convenience: Privacy and mobile commerce. Quarterly Journal of Electronic Commerce, 3(3), 273–285.
32. Nohria, N, & Leestma, M. (2001). A moving target: The mobile-commerce customer. Sloan Management Review, 42(3), 104–115.
33. Nunnally, J. (1978). Psychometric theory. New York: McGraw-Hill.
34. O'Dea, F. (2000). Mobile-commerce: Trend in wireless interactions. Anderson Consulting Report.
35. Olla, P., Atkinson, C, & Gandceha, R. (2003). Wireless systems development methodologies: An analysis of practice using actor network theory. Journal of Computer Information Systems, XXXIV(1), 102–119.
36. Seager, A. (2003). M-commerce: An integrated approach. Telecommunications International, 37(2), 36–38.
37. Seiders, K., & Berry, L. L. (1998). Service fairness: What it is and why it matters. Academy Management Executive, 12(2), 8–21.
38. Siau, K., & Shen, Z. (2002). Mobile commerce applications in supply chain management. Journal of Internet Commerce, 1(3), 3–14.
39. Solomon, M. R. (1986). The missing link: Surrogate consumers in the marketing chain. Journal of Marketing, 50, 208–218.
40. Thayer, G. (2002). M-commerce: Long trek to the promised land. Pen Computing, 9(45), 17.
41. Wen, H. J., & Gyires, T. (2002). The impact of wireless application protocol (WAP) on m-commerce security. Journal of Internet Commerce, 1(3), 15–27.
42. White, C. (2004). Data communications and computer networks (3rd ed.). Boston: Course Technology.
43. Whitt, W. (1999). Improving service by informing customers about anticipated delays. Management Science, 45(2), 192–207.
44. Wireless Business Forecast. (2005). Wireless in the driver's seat. Wireless Business Forecast, 13(4), 24, 1.
45. Wu, C. H. (2006). Portio research: Half of world population will be pan-pacifc mobile phone us-ersin tenyears. Retrieved from http://www.fnd. org.tw/fnd/home.aspx?page=news&id=4117
46. Yale, L., & VenKatseh, A. (1986). Toward the construct of convenience in consumer research. Advances in Consumer Research, 13, 403–408.
47. Zhang, J. J., Yuan, Y, & Archer, N. (2002). Driving forces for m-commerce. Journal of Internet Commerce, 1(3), 81–106.