Overcoming the specific performance measurement challenges of knowledge-intensive organizations

International Journal of Productivity and Performance Management

Volumn 62, Issue 4, 2013, Pages 350-363

  Jääskeläinen, Aki ^a   Laihonen, Harri ^a  

^a TAMPERE UNIVERSITY OF TECHNOLOGY   (Finland)

Author keywords

Case studies; Knowledge organizations; Knowledge intensive organization; Performance; Performance measurement; Service management

Indexed keywords

EID: 84878228379     PISSN: 17410401     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410401311329607     Document Type: Article

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