Towards a contextualized model of team learning processes and outcomes

Educational Research Review

Volumn 10, Issue , 2013, Pages 1-12

  Van der Haar, Selma ^a   Segers, Mien ^a   Jehn, Karen A ^b  

^a MAASTRICHT UNIVERSITY   (Netherlands)

^b UNIVERSITY OF MELBOURNE   (Australia)

Author keywords

Emergency management teams; Team learning outcomes; Team learning processes; Team situation model

Indexed keywords

EID: 84877817461     PISSN: 1747938X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.edurev.2013.04.001     Document Type: Review

References (72)

1. Adelman L., Tolcott M.A., Bresnick T.A. Examining the effect of information order on expert judgment. Organizational Behavior and Human Decisions Processes 1993, 56:348-369.
2. Arrow H. Stability, bistability, and instability in small group influence patterns. Journal of Personality and Social Psychology 1997, 72:75-85.
3. Baker D.P., Day R., Salas E. Teamwork as an essential component of high-reliability organizations. Health Services Research 2006, 41(4):1576-1598.
4. Cannon-Bowers, J. A., Salas, E., & Blickensderfer, E. (1999). Toward an understanding of shared cognition. Orlando, Florida: Naval Air Warfare Center Training Systems Division, [Unpublished manuscript].
5. Cannon-Bowers J.A., Tannenbaum S.I., Salas E., Volpe C.E. Defining competencies and establishing team training requirements. Team effectiveness and decision making in organizations 1995, 333-380. Jossey-Bass Publishers, San Francisco. R.A. Guzzo, E. Salas (Eds.).
6. Cohen S.G., Bailey D.E. What makes teams work: Group effectiveness research from the shop floor to the executive suite. Journal of Management 1997, 23(3):239-290.
7. Comfort, L. K. (2007). Crisis management in hindsight: Cognition, communication, coordination, and control. Public Administration Review, special issue December 2007: 189-197.
8. Commission Research Firework Disaster (Commissie Onderzoek Vuurwerkramp) (2001). The Firework Disaster. Final Report (De Vuurwerkramp. Eindrapport). Enschede/Den Haag, February.
9. Cooke, N. J., Stout, R., & Salas, E. (1997). Expanding the measurement of situation awareness through cognitive engineering methods. In Proceedings of the human factors and ergonomics society 41st annual meeting, Vol. 1, (pp. 215-219).
10. Cooke N.J., Gorman J.C., Duran J.L., Taylor A.R. Team cognition in experienced command-and-control teams. Journal of Experimental Psychology: Applied 2007, 13(3):146-157.
11. Cooke N.J., Kiekel P.A., Helm E.E. Measuring team knowledge during skill acquisition of a complex task. International Journal of Cognitive Ergonomics 2001, 5:297-315.
12. Cooke N.J., Kiekel P.A., Salas E., Stout R. Measuring team knowledge: A window to the cognitive underpinnings of team performance. Group Dynamics: Theory, Research, and Practice 2003, 7(3):179-199.
13. Cooke N.J., Salas E., Cannon-Bowers J.A., Stout R. Measuring team knowledge. Human Factors 2000, 42:151-173.
14. Cooke N.J., Stout R.J., Salas E. A knowledge elicitation approach to the measurement of team situation awareness. New Trends in Cooperative Activities: System Dynamics in Complex Settings 2001, 114-139. Human Factors, Santa Monica, CA. M. McNeese, M. Endsley, E. Salas (Eds.).
15. Cronin M.A., Weingart L.R., Todorova G. Dynamics in groups: Are we there yet?. The Academy of Management Annals 2011, 5(1):571-612.
16. De Dreu C.K.W. Cooperative outcome interdependence, task reflexivity and team effectiveness: A motivated information processing approach. Journal of Applied Psychology 2007, 92:628-638.
17. DeChurch L.A., Mesmer-Magnus J.R. The cognitive underpinnings of effective teamwork: A meta-analysis. Journal of Applied Psychology 2010, 95(1):32-53.
18. Decuyper S., Dochy F., Van den Bossche P. Grasping the dynamic complexity of team learning: An integrative model for effective team learning in organisations. Educational Research Review 2010, 5(2):111-133.
19. Dunn J.C., Lewandowsky S., Kirsner K. Dynamics of Communication in Emergency Management. Applied Cognitive Psychology 2002, 16:719-737. N/A.
20. Edmondson A. Psychological safety and learning behavior in work teams. Administrative Science Quarterly 1999, 44:350-383.
21. Edmondson A.C. Speaking up in the operating room: How team leaders promote learning in multidisciplinary action teams. Journal of Management Studies 2003, 40(6):1419-1452.
22. Edmondson A.C., Dillon J.R., Roloff K.S. Three perspectives on team learning: Outcome improvement, task mastery, and group process. The Academy of Management Annals 2007, 1(1):269-314.
23. Edwards B., Day E.A., Arthur W., Bell S.T. Relationships among team ability composition, team mental models, and team performance. Journal of Applied Psychology 2006, 91:727-736.
24. Ellis A.P.J., Hollenbeck J.R., Ilgen D.R., Porter C.O.H.L., West B.J., Moon H. Team learning: Collectively connecting the dots. Journal of Applied Psychology 2003, 88:821-835.
25. Endsley, M. (1988). Design and evaluation for situation awareness enhancement. In Proceedings of the Human Factors Society's 32nd Annual Meeting, (pp. 97-102).
26. Gonzales C. Learning to make decisions in dynamic environments: Effects of time constraints and cognitive abilities. Human Factors: The Journal of the Human Factors and Ergonomics Society 2004, 46:449-460.
27. Gruenfeld D.H., Mannix E.A., Williams K.Y., Neale M.A. Group composition and decision making: How member familiarity and information distribution affect process and performance. Organizational Behavior and Human Decision Processes 1996, 67(1):1-15.
28. Helsloot I., Martens S., Scholtens A. Basisboek regionale crisisbeheersing. Een praktische reader voor functionarissen in de regionale crisisorganisatie 2010, Nederlands Instituut Fysieke Veiligheid Nibra, Arnhem, (Basic book regional crisis management. A practical reader for officials in the regional crisis organization).
29. Houghton S., Simon M., Aquino K., Goldberg C. No safety in numbers: Persistence of biases and their effects on team risk perception and team decision making. Group and Organization Management: An International Journal 2000, 25(4):325-353.
30. Ilgen D., Hollenbeck J.R., Johnson M., Jundt D. Teams in organizations: from Input-Process-Output Models to IMOI models. Annual Review of Psychology 2005, 56:517-543.
31. Janis I.L. Victims of group think 1972, Houghton, Mifflin, Company, Boston.
32. Jehn K.A., Rispens S., Thatcher S.M.B. The effects of conflict asymmetry on work group and individual outcomes. Academy of Management Journal 2010, 53(3):596-616.
33. Jehn K.A., Rupert J. Group faultlines and team learning: How to benefit from different perspectives?. Work group learning: understanding, improving and assessing how groups learn in organizations 2007, 119-147. Lawrence Erlbaum Associates, Mahwah, NJ. V. Sessa, M. London (Eds.).
34. Kasl E., Marsick V.J., Dechant K. Teams as learners: A research-based model of team learning. Journal of Applied Behavioral Sciences 1997, 33:227-246.
35. Knapp R. Collective (team) learning process models: A conceptual review. Human Resource Development Review 2010, 9:285-299.
36. Kozlowski S.W.J., Ilgen D.R. Enhancing the effectiveness of work groups and teams. Psychological Science in the Public Interest 2006, 7(3):77-124.
37. Kozlowski S.W.J., Klein K.J. A multilevel approach to theory and research in organizations: Contextual, temporal, and emergent processes. Multilevel theory, research, and methods in organizations: Foundations, extensions, and new directions 2000, 3-90. Jossey-Bass, Society for Industrial and Organizational Psychology Frontiers Series. San Francisco. K.J. Klein, S.W.J. Kozlowski (Eds.).
38. Kruglanski A.W. The psychology of being "right": the problem of accuracy in social perception and cognition. Psychological Bulletin 1989, 106:395-409.
39. Lim B., Klein K.J. Team mental models and team performance: A field study of the effects of team mental model similarity and accuracy. Journal of Organizational Behaviour 2006, 27:403-418.
40. London M., Polzer J.T., Omoregie H. Interpersonal congruence, transactive memory, and feedback processes: An integrative model of group learning. Human Development Resource Review 2005, 4(2):114-135.
41. Marks M.A., Mathieu J.E., Zaccaro S.J. A temporally based framework and taxonomy of team processes. Academy of Management Review 2001, 26:356-376.
42. Marrone J.A. Team boundary spanning: A multilevel review of past research and proposals for the future. Journal of Management 2010, 36(4):911-940.
43. Mathieu J.E., Heffner T.S., Goodwin G.F., Cannon-Bowers J.A., Salas E. Scaling the quality of teammates' mental models: Equifinality and normative comparisons. Journal of Organizational Behaviour 2005, 26:37-56.
44. Mathieu J.E., Heffner T.S., Goodwin G.F., Salas E., Cannon-Bowers J.A. The influence of shared mental models on team process and performance. Journal of Applied Psychology 2000, 85(2):273-283.
45. Mathieu J., Maynard M.T., Rapp T., Gilson L. Team effectiveness 1997-2007: A review of recent advancements and a glimpse into the future. Journal of Management 2008, 34(3):410-476.
46. McGrath J.E., Arrow H., Berdahl J.L. The study of groups: Past, present, and future. Personality and Social Psychology Review 2000, 4:95-105.
47. Mesmer-Magnus J.R., DeChurch L.A. Information sharing and team performance: A meta-analysis. Journal of Applied Psychology 2009, 94(2):535-546.
48. Meyerson D., Weick K.E., Kramer R.M. Swift trust and temporary groups. Trust in organizations: Frontiers of theory and research 1996, Sage, Thousand Oaks, CA. R.M. Kramer, T.R. Tyler (Eds.).
49. Mohammed S., Dumville B.C. Team mental models in a team knowledge framework: Expanding theory and measurement across disciplinary boundaries. Journal of Organizational Behavior 2001, 22:89-106.
50. Mohammed S., Ferzandi L., Hamilton K. Metaphor no more: A 15-year review of the team mental model construct. Journal of Management 2010, 36(4):876-910.
51. Moynihan D.P. From intercrisis to intracrisis learning. Journal of Contingencies and Crisis Management 2009, 17(3):189-198.
52. Perrin B.M., Barnett B.J., Walrath L., Grossman J.D. Information order and outcome framing: An assessment of judgment bias in a naturalistic decision-making context. Human Factors: The Journal of the Human Factors and Ergonomics Society 2001, 43(2):227-238.
53. Rasker P.C., Post W.M., Schraagen J.M.C. Effects of two types of intra-team feedback on developing a shared mental model in Command & Control teams. Ergonomics 2000, 43(8):1167-1189.
54. Rentsch J., Klimoski R. Why do 'great minds' think alike? Antecedents of team member schema agreement. Journal of Organizational Behavior 2001, 22(2):107-120.
55. Resick Ch.J., Dickson M.W., Mitchelson J.K., Allison L.K., Clark M.A. Team composition, cognition, and effectiveness: Examining mental model similarity and accuracy. Group Dynamics: Theory, Research, and Practice 2010, 14(2):174-191.
56. Rico R., Sanchez-Manzanares M., Gil F., Gibson C. Team implicit coordination processes: A team knowledge-based approach. Academy of Management Review 2008, 33(1):163-184.
57. Salas E., Burke C.S., Samman S.N. Understanding command and control teams operating in complex environments. Information, Knowledge, Systems Management 2001, 2:311-323.
58. Salas E., Dickinson T.L., Converse S.A., Tannenbaum S.I. Toward an understanding of team performance and training. Teams: Their training and performance 1992, 3-29. Ablex, Norwood, NJ. R.W. Swezey, E. Salas (Eds.).
59. Salas E., Sims D.E., Burke S. Is there a "Big Five" in teamwork?. Small Group Research 2005, 36(5):555-599.
60. Schraagen J.M., Van de Ven J.G.M. Improving decision making in crisis response through critical thinking support. Journal of Cognitive Engineering and Decision Making 2008, 2(4):311-327.
61. Smith W., Dowell J. A case study of co-ordinative decision-making in disaster management. Ergonomics 2000, 43(8):1153-1166.
62. Stanton N.A., Chambers P.R.G., Piggott J. Situational awareness and safety. Safety Science 2001, 39(3):189-204.
63. Stanton N.A., Salmon P.M., Walker G.H., Jenkins D. Genotype and phenotype schemata as models of situation awareness in dynamic command and control teams. International Journal of Industrial Ergonomics 2009, 39:480-489.
64. Stasser G., Steward D.D., Wittenbaum G.M. Expert roles and information exchange during discussion: The importance of knowing who knows what. Journal of Experimental Social Psychology 1995, 31:244-256.
65. Stasser G., Taylor L.A., Hanna C. Information sampling in structured and unstructured discussion of three- and six-person groups. Journal of Personality and Social Psychology 1989, 48:1467-1478.
66. Thorstensson M., Axelsson M., Morin M., Jenvald J. Monitoring and analysis of command post communication in rescue operations. Safety Science 2001, 39:51-60.
67. Van den Bossche P., Gijselaers W., Segers M., Kirschner P.A. Social and cognitive factors driving teamwork in collaborative learning environments. Team learning beliefs & behaviors. Small Group Research 2006, 37:490-521.
68. Van den Bossche P., Gijselaers W., Segers M., Woltjer G., Kirschner P. Team learning: Building shared mental models. Instructional Science 2011, 39(3):283-301.
69. Van der Vegt G.S., Bunderson J.S. Learning and performance in multidisciplinary teams: The importance of collective team identification. Academy of Management Journal 2005, 48(3):532-547.
70. Webber S.S., Chen G., Payne S.C., Marsh S.M., Zaccaro S.J. Enhancing team mental model measurement with performance appraisal practices. Organizational Research Methods 2000, 3:307-322.
71. Wilson K.A., Burke C.S., Priest H.A., Salas E. Promoting health care through training high reliability teams. Quality and Safety Health Care 2005, 14:303-309.
72. Wilson J.M., Goodman P.S., Cronin M.A. Group learning. Academy of Management Review 2007, 32(4):1041-1059.