Workplace bullying and psychological health at work: The mediating role of satisfaction of needs for autonomy, competence and relatedness

Work and Stress

Volumn 27, Issue 2, 2013, Pages 123-140

  Trépanier, Sarah Geneviève ^a   Fernet, Claude ^b   Austin, Stéphanie ^b  

^a UNIVERSITÉ DU QUÉBEC À MONTRÉAL   (Canada)

^b UNIVERSITÉ DU QUÉBEC À TROIS RIVIÈRES   (Canada)

Author keywords

basic psychological needs; burnout; psychological health; self determination theory; work engagement; workplace bullying

Indexed keywords

EID: 84877300581     PISSN: 02678373     EISSN: 14645335     Source Type: Journal    
DOI: 10.1080/02678373.2013.782158     Document Type: Article

References (61)

1. Aquino, K. and Thau, S. 2009. Workplace victimization: Aggression from the target's perspective. Annual Review of Psychology, 60: 717 - 741. doi: 10.1146/annurev.psych.60.110707.163703
2. Baard, P., Deci, E. L. and Ryan, R. M. 2004. Intrinsic need satisfaction: A motivational basis of performance and well-being in two work settings. Journal of Applied Social Psychology, 34: 2045 - 2068. doi: 10.1111/j.1559-1816.2004.tb02690.x
3. Bakker, A. B. and Demerouti, E. 2007. The Job Demands-Resources model: State of the art. Journal of Managerial Psychology, 22: 309 - 328. doi: 10.1108/02683940710733115
4. Baumeister, R. F., Bratslavsky, E., Finkenauer, C. and Vohs, K. D. 2001. Bad is stronger than good. Review of general psychology, 5 (4): 323 - 370. doi: 10.1037/1089-2680.5.4.323
5. Baumeister, R. F. and Leary, M. R. 1995. The need to belong: Desire for interpersonal attachments as a fundamental human motivation. Psychological Bulletin, 117 (3): 497 - 529. doi: 10.1037/0033-2909.117.3.497
6. Bowling, N. A. and Beehr, T. A. 2006. Workplace harassment from the victim's perspective: A theoretical model and meta-analysis. Journal of Applied Psychology, 91 (5): 998 - 1012. doi: 10.1037/0021-9010.91.5.998
7. Browne, M. W. and Cudeck, R. 1993. " Alternative ways of assessing model fit ". In Testing structural equation models, Edited by: Bollen, K. A. and Long, J. S. 132 - 162. Thousand Oaks, CA: Sage.
8. Burisch, M. 1993. " In search of theory: Some ruminations on the nature and etiology of burnout ". In Professional burnout: Recent developments in theory and research, Edited by: Schaufeli, W. B., Maslach, C. and Marek, T. New York, NY: Taylor & Francis.
9. Crawford, E. R., LePine, J. A. and Rich, B. L. 2010. Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test. Journal of Applied Psychology, 95 (5): 834 - 848. doi: 10.1037/a0019364
10. deCharms, R. 1968. Personal causation, New York, NY: Academic Press.
11. Deci, E. L. and Ryan, R. M. 1985. Intrinsic motivation and self-determination in human behavior, New York, NY: Platinum Press.
12. Deci, E. L. and Ryan, R. M. 2000. The 'what' and 'why' of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11 (4): 227 - 268. doi: 10.1207/S15327965PLI1104_01
13. Deci, E. L. and Ryan, R. M. 2008. Self-determination theory: A macrotheory of human motivation, development, and health. Canadian Psychology/Psychologie canadienne, 49 (3): 182 - 185. doi: 10.1037/a0012801
14. Deci, E. L., Ryan, R. M., Gagné, M., Leone, D. R., Usunov, J. and Kornazheva, B. P. 2001. Need satisfaction, motivation, and well-being in the work organizations of a former Eastern bloc country. Personality and Social Psychology Bulletin, 27: 930 - 942. doi: 10.1177/0146167201278002
15. Demerouti, E., Bakker, A. B., Nachreiner, F. and Schaufeli, W. B. 2001. The job demands resources model of burnout. Journal of Applied Psychology, 86: 499 - 512. doi: 10.1037/0021-9010.86.3.499
16. Duffy, M. 2009. Preventing workplace mobbing and bullying with effective organizational consultation, policies, and legislation. Consulting Psychology Journal: Practice and Research, 61 (3): 242 - 262. doi: 10.1037/a0016578
17. Einarsen, S. 1999. The nature and causes of bullying at work. International Journal of Manpower, 20: 16 - 27.
18. Einarsen, S. 2000. Harassment and bullying at work: A review of the Scandinavian approach. Aggression and Violent Behavior, 4: 379 - 401. doi: 10.1016/S1359-1789(98)00043-3
19. Einarsen, S., Hoel, H. and Notelaers, G. 2009. Measuring exposure to bullying and harassment at work: Validity, factor structure and psychometric properties of the Negative Acts Questionnaire-Revised. Work & Stress, 23: 24 - 44. doi: 10.1080/02678370902815673
20. Einarsen, S. and Mikkelsen, E. G. 2003. " Individual effects of exposure to bullying at work ". In Bullying and emotional abuse in the workplace: International perspectives in research and practice, Edited by: Einarsen, S., Hoel, H., Zapf, D. and Cooper, C. L. 127 - 144. London: Taylor & Francis.
21. Einarsen, S. and Skogstad, A. 1996. Bullying at work: Epidemiological findings in public and private organizations. European Journal of Work and Organizational Psychology, 5 (2): 185 - 201. doi: 10.1080/13594329608414854
22. Fernet, C., Austin, S., Trépanier, S.-G., & Dussault, M. 2013. How do job characteristics contribute to burnout? Exploring the distinct mediating roles of perceived autonomy, competence, and relatedness. European Journal of Work and Organizational Psychology, 22 (2), 123 - 137. doi: 1080/1359432X.2011.632161.
23. Gagné, M. and Deci, E. L. 2005. Self-determination theory and work motivation. Journal of Occupational Behavior, 26 (4): 331 - 362. doi: 10.1002/job.322
24. Hancock, G. R. and Mueller, R. O. 2001. " Rethinking construct reliability within latent systems ". In Structural equation modeling: Present and future - A festschrift in honor of Karl Jöreskog, Edited by: Cudeck, R., du Toit, S. and Sörbom, D. 195 - 216. Lincolnwood, IL: Scientific Software International.
25. Hauge, L. J., Skogstad, A. and Einarsen, S. 2010. The relative impact of workplace bullying as a social stressor at work. Personality and Social Sciences, 51: 426 - 433.
26. Hoel, H., Einarsen, S. and Cooper, C. L. 2003. " Organisational effects of bullying ". In Bullying and emotional abuse in the workplace: International perspectives in research and practice, Edited by: Einarsen, S., Hoel, H., Zapf, D. and Cooper, C. L. 145 - 161. London: Taylor & Francis.
27. Hoyle, R. H. Structural equation modeling. Thousand Oaks, CA: Sage Publications.
28. Hu, L. and Bentler, P. M. 1999. Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6: 1 - 55. doi: 10.1080/10705519909540118
29. Johnson, S. L. 2009. International perspective on workplace bullying among nurses: A review. International Nursing Review, 56 (1): 34 - 40. doi: 10.1111/j.1466-7657.2008.00679.x
30. Laschinger, H. K. S., Grau, A. L., Finegan, J. and Wilk, P. 2010. New graduate nurses' experiences of bullying and burnout in hospital settings. Journal of Advanced Nursing, 66 (12): 2732 - 2742. doi: 10.1111/j.1365-2648.2010.05420.x
31. Leiter, M. P. and Bakker, A. B. 2010. " Work engagement: Introduction ". In Work engagement: A handbook of essential theory and research, Edited by: Bakker, A. B. and Leiter, M. P. 1 - 9. New York, NY: Psychology Press.
32. Little, T. D., Cunningham, W. A., Shahar, G. and Widaman, K. F. 2002. To parcel or not to parcel: Exploring the question, weighing the merits. Structural equation modeling, 9 (2): 151 - 173. doi: 10.1207/S15328007SEM0902_1
33. MacKinnon, D. P., Lockwood, C. M. and Williams, J. 2004. Confidence limits for the indirect effect: Distribution of the product and resampling methods. Multivariate Behavioral Research, 39: 99 - 128. doi: 10.1207/s15327906mbr3901_4
34. McCormack, D., Casimir, G., Djurkovic, N. and Yang, L. 2009. Workplace bullying and intention to leave among schoolteachers in China: The mediating effect of affective commitment. Journal of Applied Social Psychology, 39 (9): 2106 - 2127. doi: 10.1111/j.1559-1816.2009.00518.x
35. Mikkelsen, E. G. and Einarsen, S. 2002. Relationships between exposure to bullying at work and psychological and psychosomatic health complaints: The role of state negative affectivity and generalized self-efficacy. Scandinavian Journal of Psychology, 43 (5): 397 - 405. doi: 10.1111/1467-9450.00307
36. Muthén, L. K. and Muthén, B. O. 2012. Mplus user's guide, 6th ed., Los Angeles, CA: Muthén & Muthén.
37. Nonaka, I. and Nishiguichi, T. 2001. Knowledge emergence: Social, technical, and evolutionary dimensions of knowledge creating, New York, NY: Oxford University Press.
38. Notelaers, G., De Witte, H. and Einarsen, S. 2010. A job characteristics approach to explain workplace bullying. European Journal of Work and Organizational Psychology, 19 (4): 487 - 504. doi: 10.1080/13594320903007620
39. Ortega, A., Christensen, K. B., Hogh, A., Rugulies, R. and Borg, V. 2011. One-year prospective study on the effect of workplace bullying on long-term sickness absence. Journal of Nursing Management, 19: 752 - 759. doi: 10.1111/j.1365-2834.2010.01179.x
40. Pines, A. and Aronson, E. 1988. Career burnout: Causes and cures, New York, NY: Free Press.
41. Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y. and Podsakoff, N. P. 2003. Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88 (5): 879 - 903. doi: 10.1037/0021-9010.88.5.879
42. Quine, L. 2001. Workplace bullying in nurses. Journal of Health Psychology, 6 (1): 73 - 84. doi: 10.1177/135910530100600106
43. Rayner, C. and Lewis, D. 2010. " Managing workplace bullying: The role of policies ". In Bullying and harassment in the workplace: Developments in theory, research, and practice, 2nd ed., Edited by: Einarsen, S., Hoel, H., Zapf, D. and Cooper, C. L. 327 - 340. London: Taylor & Francis.
44. Rodríguez-Munõz, A., Baillien, E., De Witte, H., Moreno-Jiménez, B. and Pastor, J. C. 2009. Cross-lagged relationships between workplace bullying, job satisfaction and engagement: Two longitudinal studies. Work & Stress, 23 (3): 225 - 243. doi: 10.1080/02678370903227357
45. Rodríguez-Munõz, A., Notelaers, G. and Moreno-Jiménez, B. 2011. Workplace bullying and sleep quality: The mediating role of worry and need for recovery. Behavioral Psychology/Psicologia Conductual, 19 (2): 453 - 468.
46. Schaufeli, W. B. and Bakker, A. B. 2010. " Defining and measuring work engagement: Bringing clarity to the concept ". In Work engagement: A handbook of essential theory and research, Edited by: Bakker, A. B. and Leiter, M. P. 10 - 24. New York, NY: Psychology Press.
47. Schaufeli, W. B., Bakker, A. B. and Salanova, M. 2006. The measurement of work engagement with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66: 701 - 716. doi: 10.1177/0013164405282471
48. Schaufeli, W. B., Leiter, M. P., Maslach, C. and Jackson, S. E. 1996. " Maslach burnout inventory-general survey ". In The Maslach Burnout Inventory-Test manual, 3rd ed., Edited by: Maslach, C., Jackson, S. E. and Leiter, M. P. 22 - 26. Palo Alto, CA: Consulting Psychologists Press.
49. Schaufeli, W. B. and Taris, T. W. 2005. The conceptualization and measurement of burnout: Common ground and worlds apart. Work & Stress, 19: 256 - 262. doi: 10.1080/02678370500385913
50. Schumacker, R. E. and Lomax, R. G. 1996. A beginner's guide to structural equation modeling, Mahwah, NJ: Lawrence Erlbaum.
51. Sheldon, K. M. and Hoon, T. H. 2007. The multiple determination of well-being: Independent effects of positive traits, needs, goals, selves, social supports, and cultural contexts. Journal of Happiness Studies, 8: 565 - 592. doi: 10.1007/s10902-006-9031-4
52. Skogstad, A., Torsheim, T. and Einarsen, S. 2011. Testing the work environment hypothesis of bullying on a group level of analysis: Psychosocial factors as precursors of observed workplace bullying. Applied Psychology: An International Review, 60 (3): 475 - 495. doi: 10.1111/j.1464-0597.2011.00444.x
53. Tehrani, N. 2010. " Workplace bullying: The role of counseling ". In Bullying and harassment in the workplace: Developments in theory, research, and practice, 2nd ed., Edited by: Einarsen, S., Hoel, H., Zapf, D. and Cooper, C. L. 381 - 396. London: Taylor & Francis.
54. Trépanier, S.-G., Fernet, C., & Austin, S. 2012, March). Le harcèlement psychologique au travail: Traduction et validation canadienne-française du Negative Acts Questionnaire-Revised [Workplace psychological harassment: French Canadian translation and validation of the Negative Acts Questionnaire-Revised]. Paper presented at the 34th meeting of the Société Québécoise de Recherche en Psychologie (SQRP), Sherbrooke, Canada.
55. Trépanier, S.-G., Fernet, C. and Austin, S. 2013. Workplace psychological harassment in Canadian nurses: A descriptive study. Journal of Health Psychology, 18 (3): 384 - 397.
56. Van den Broeck, A., Vansteenkiste, M., De Witte, H. and Lens, W. 2008. Explaining the relationships between job characteristics, burnout, and engagement: The role of basic psychological need satisfaction. Work & Stress, 22: 277 - 294. doi: 10.1080/02678370802393672
57. Van den Broeck, A., Vansteenkiste, M., De Witte, H., Soenens, B. and Lens, W. 2010. Capturing autonomy, competence, and relatedness at work: Construction and initial validation of the Work-related Basic Need Satisfaction scale. Journal of Occupational and Organizational Psychology, 83: 981 - 1002. doi: 10.1348/096317909X481382
58. Vartia, M. and Leka, S. 2010. " Interventions for the prevention and management of bullying at work ". In Bullying and harassment in the workplace: Developments in theory, research, and practice, 2nd ed., Edited by: Einarsen, S., Hoel, H., Zapf, D. and Cooper, C. L. 359 - 380. London: Taylor & Francis.
59. White, R. W. 1959. Motivation reconsidered: The concept of competence. Psychological Review, 66 (5): 297 - 333. doi: 10.1037/h0040934
60. Zapf, D., Escartin, J., Einarsen, S., Hoel, H. and Vartia, M. 2010. " Empirical findings on prevalence and risk groups of bullying in the workplace ". In Bullying and harassment in the workplace: Developments in theory, research, and practice, 2nd ed., Edited by: Einarsen, S., Hoel, H., Zapf, D. and Cooper, C. L. 75 - 105. London: Taylor & Francis.
61. Zapf, D., Knorz, C. and Kulla, M. 1996. On the relationship between mobbing factors, and job content, social work environment, and health outcomes. European Journal of Work and Organizational Psychology, 5 (2): 215 - 237. doi: 10.1080/13594329608414856