Customer knowledge management and IT-enabled business model innovation: A conceptual framework and a case study from China

European Management Journal

Volumn 31, Issue 4, 2013, Pages 359-372

  Wu, Jiebing ^a   Guo, Bin ^b   Shi, Yongjiang ^c  

^a ZHEJIANG UNIVERSITY   (China)

^b ZHEJIANG UNIVERSITY   (China)

^c UNIVERSITY OF CAMBRIDGE   (United Kingdom)

Author keywords

Business model innovation; Case study; Customer knowledge management; Information technology

Indexed keywords

EID: 84877113742     PISSN: 02632373     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.emj.2013.02.001     Document Type: Article

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