메뉴 건너뛰기




Volumn 14, Issue 1, 2013, Pages 16-39

A predictive study of student satisfaction in online education programs

Author keywords

Interaction; Internet Self efficacy; Online learning; Regression; Satisfaction; Self Regulation

Indexed keywords


EID: 84875016158     PISSN: None     EISSN: 14923831     Source Type: Journal    
DOI: 10.19173/irrodl.v14i1.1338     Document Type: Article
Times cited : (360)

References (65)
  • 1
    • 0141497818 scopus 로고    scopus 로고
    • Comparing student satisfaction with distance education to traditional classrooms in higher education: A metaanalysis
    • Allen, M., Bourhis, J., Burrell, N., & Mabry, E. (2002). Comparing student satisfaction with distance education to traditional classrooms in higher education: A metaanalysis. The American Journal of Distance Education, 16(2), 83-97.
    • (2002) The American Journal of Distance Education , vol.16 , Issue.2 , pp. 83-97
    • Allen, M.1    Bourhis, J.2    Burrell, N.3    Mabry, E.4
  • 2
    • 58149245918 scopus 로고    scopus 로고
    • Staying the course: Online education in the United States, 2008
    • Retrieved from
    • Allen, I. E., & Seaman, J. (2008). Staying the course: Online education in the United States, 2008. Retrieved from http://www.sloan-c.org/publications/survey/pdf/staying_the_course.pdf
    • (2008)
    • Allen, I.E.1    Seaman, J.2
  • 3
    • 77954514184 scopus 로고    scopus 로고
    • Class differences: Online education in the United States, 2010
    • Retrieved from
    • Allen, I. E., & Seaman, J. (2010). Class differences: Online education in the United States, 2010. Retrieved from http://sloanconsortium.org/sites/default/files/class_differences.pdf
    • (2010)
    • Allen, I.E.1    Seaman, J.2
  • 5
    • 2542559632 scopus 로고    scopus 로고
    • Modes of interaction in distance education: Recent developments and research questions
    • Mahwah, NJ: Erlbaum
    • Anderson, T. (2003). Modes of interaction in distance education: Recent developments and research questions. In M. G. Moore & W. G. Anderson (Eds.), Handbook of distance education (pp. 129-144). Mahwah, NJ: Erlbaum.
    • (2003) In M. G. Moore & W. G. Anderson (Eds.), Handbook of distance education , pp. 129-144
    • Anderson, T.1
  • 6
    • 0002205407 scopus 로고
    • Transactional issues in distance education: The impact of design in audioteleconferencing
    • Anderson, T. D., & Garrison, D. R. (1995). Transactional issues in distance education: The impact of design in audioteleconferencing. The American Journal of Distance Education, 9(2), 27-45.
    • (1995) The American Journal of Distance Education , vol.9 , Issue.2 , pp. 27-45
    • Anderson, T.D.1    Garrison, D.R.2
  • 7
    • 43349083625 scopus 로고    scopus 로고
    • Online military training: Using a social cognitive view of motivation and self-regulation to understand students' satisfaction, perceived learning, and choice
    • Artino, A. R. (2007). Online military training: Using a social cognitive view of motivation and self-regulation to understand students' satisfaction, perceived learning, and choice. Quarterly Review of Distance Education, 8(3), 191-202.
    • (2007) Quarterly Review of Distance Education , vol.8 , Issue.3 , pp. 191-202
    • Artino, A.R.1
  • 8
    • 0017472917 scopus 로고
    • Self-efficacy: Toward a unifying theory of behavioral change
    • Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84(2), 191-215.
    • (1977) Psychological Review , vol.84 , Issue.2 , pp. 191-215
    • Bandura, A.1
  • 12
    • 0042294380 scopus 로고    scopus 로고
    • The impact of remote-site group size on student satisfaction and relative performance in interactive telecourses
    • Biner, P. M., Bink, M. L., Huffman, M. L., & Dean, R. S. (1997). The impact of remote-site group size on student satisfaction and relative performance in interactive telecourses. The American Journal of Distance Education, 11(1), 23-33.
    • (1997) The American Journal of Distance Education , vol.11 , Issue.1 , pp. 23-33
    • Biner, P.M.1    Bink, M.L.2    Huffman, M.L.3    Dean, R.S.4
  • 13
    • 26444491881 scopus 로고    scopus 로고
    • Key factors for determining student satisfaction in online courses
    • Bolliger, D. U., & Martindale, T. (2004). Key factors for determining student satisfaction in online courses. International Journal on E-Learning, 3(1), 61-67.
    • (2004) International Journal on E-Learning , vol.3 , Issue.1 , pp. 61-67
    • Bolliger, D.U.1    Martindale, T.2
  • 16
    • 0042920820 scopus 로고    scopus 로고
    • Can web courses replace the classroom in principles of microeconomics
    • Brown, B. W., & Liedholm, C. E. (2002). Can web courses replace the classroom in principles of microeconomics? American Economics Review, 92(2), 444-448.
    • (2002) American Economics Review , vol.92 , Issue.2 , pp. 444-448
    • Brown, B.W.1    Liedholm, C.E.2
  • 18
    • 84875034137 scopus 로고    scopus 로고
    • The effects of online course format and three components of student perceived interactions on overall course satisfaction
    • (UMI No. 3213421)
    • Chejlyk, S. (2006). The effects of online course format and three components of student perceived interactions on overall course satisfaction. Dissertation Abstracts International, 67(04). (UMI No. 3213421).
    • (2006) Dissertation Abstracts International , vol.67 , Issue.4
    • Chejlyk, S.1
  • 20
    • 0004240909 scopus 로고    scopus 로고
    • Psychological testing and assessment: An introduction to tests and measurements
    • New York, NY: McGraw-Hill
    • Cohen, R. J., & Swerdlik, M. E. (2004). Psychological testing and assessment: An introduction to tests and measurements. New York, NY: McGraw-Hill.
    • (2004)
    • Cohen, R.J.1    Swerdlik, M.E.2
  • 21
    • 38249040862 scopus 로고
    • The metacognitive control components of self-regulated learning
    • Corno, L. (1986). The metacognitive control components of self-regulated learning. Contemporary Educational Psychology, 11(4), 333-346.
    • (1986) Contemporary Educational Psychology , vol.11 , Issue.4 , pp. 333-346
    • Corno, L.1
  • 22
    • 84860874655 scopus 로고
    • The role of cognitive engagement in classroom learning and motivation
    • Corno, L., & Mandinach, E. B. (1983). The role of cognitive engagement in classroom learning and motivation. Educational Psychologist, 18(2), 88-108.
    • (1983) Educational Psychologist , vol.18 , Issue.2 , pp. 88-108
    • Corno, L.1    Mandinach, E.B.2
  • 23
    • 77949874884 scopus 로고    scopus 로고
    • Multi-level analysis of peer support, Internet self-efficacy and e-learning outcomes: The contextual effects of collectivism and group potency
    • Chu, R. J., & Chu, A. Z. (2010). Multi-level analysis of peer support, Internet self-efficacy and e-learning outcomes: The contextual effects of collectivism and group potency. Computer & Education, 55, 145-154.
    • (2010) Computer & Education , vol.55 , pp. 145-154
    • Chu, R.J.1    Chu, A.Z.2
  • 25
    • 4243302011 scopus 로고    scopus 로고
    • Internet self-efficacy and the psychology of the digital divide
    • Retrieved from
    • Eastin, M. S., & LaRose, R. (2000). Internet self-efficacy and the psychology of the digital divide. Retrieved from http://jcmc.indiana.edu/vol6/issue1/eastin.html
    • (2000)
    • Eastin, M.S.1    LaRose, R.2
  • 26
    • 33947632114 scopus 로고    scopus 로고
    • The determinants of students' perceived leraning outcomes and satisfaction in university online education: An empirical investigation
    • Eom, S. B., & Wen, H. J. (2006). The determinants of students' perceived leraning outcomes and satisfaction in university online education: An empirical investigation. Decision Sciences Journal of Innovative Education, 4(2), 215-235.
    • (2006) Decision Sciences Journal of Innovative Education , vol.4 , Issue.2 , pp. 215-235
    • Eom, S.B.1    Wen, H.J.2
  • 27
    • 84865375544 scopus 로고    scopus 로고
    • Reconsidering Moore's transactional distance theory
    • Retrieved from
    • Giossos, Y., Koutsouba, M., Lionarakis, A., & Skavantzos, K. (2009). Reconsidering Moore's transactional distance theory. Retrieved from http://www.eurodl.org/index.php?article=374
    • (2009)
    • Giossos, Y.1    Koutsouba, M.2    Lionarakis, A.3    Skavantzos, K.4
  • 28
    • 84875036916 scopus 로고    scopus 로고
    • The impact of rich media presentations on a distributed learning environment: Engagement and satisfaction of undergraduate students
    • Havice P. A., Davis, T. T., Foxx, K. W., & Havice, W. L. (2010). The impact of rich media presentations on a distributed learning environment: Engagement and satisfaction of undergraduate students. Quarterly Review of Distance Education, 11(1), 53-58.
    • (2010) Quarterly Review of Distance Education , vol.11 , Issue.1 , pp. 53-58
    • Havice, P.A.1    Davis, T.T.2    Foxx, K.W.3    Havice, W.L.4
  • 29
    • 84949361875 scopus 로고
    • Learner-interface interaction in distance education: An extension of contemporary models and strategies for practitioners
    • Hillman, C. A., Willis, D. J., & Gunawardena, C. N. (1995). Learner-interface interaction in distance education: An extension of contemporary models and strategies for practitioners. American Journal of Distance Education, 8(2), 30-42.
    • (1995) American Journal of Distance Education , vol.8 , Issue.2 , pp. 30-42
    • Hillman, C.A.1    Willis, D.J.2    Gunawardena, C.N.3
  • 30
    • 42949145249 scopus 로고    scopus 로고
    • Self-efficacy in the context of online learning environments: A review of the literature and directions for research
    • Hodges, C. B. (2008). Self-efficacy in the context of online learning environments: A review of the literature and directions for research. Performance Improvement Quarterly, 20(3/4), 7-25.
    • (2008) Performance Improvement Quarterly , vol.20 , Issue.3-4 , pp. 7-25
    • Hodges, C.B.1
  • 31
    • 0007064360 scopus 로고    scopus 로고
    • Comparative analysis of learner satisfaction and learning outomes in online and face-to-face learning environments
    • Johnson, S. D., Aragon, S. R., Shaik, N., & Palma-Rivas, N. (2000). Comparative analysis of learner satisfaction and learning outomes in online and face-to-face learning environments. Journal of Interactive Learning Research, 11(1), 29-49.
    • (2000) Journal of Interactive Learning Research , vol.11 , Issue.1 , pp. 29-49
    • Johnson, S.D.1    Aragon, S.R.2    Shaik, N.3    Palma-Rivas, N.4
  • 32
    • 0036587866 scopus 로고    scopus 로고
    • Effects of different types of interaction on learning achievement, satisfaction and participation in web-based instruction
    • Jung, I., Choi, S., Lim, C., & Leem, J. (2002). Effects of different types of interaction on learning achievement, satisfaction and participation in web-based instruction. Innovations in Education & Teaching International, 39(2), 153-162.
    • (2002) Innovations in Education & Teaching International , vol.39 , Issue.2 , pp. 153-162
    • Jung, I.1    Choi, S.2    Lim, C.3    Leem, J.4
  • 33
    • 67349260116 scopus 로고    scopus 로고
    • Workforce readiness: A study of university students' fluency with information technology
    • Kaminski, K., Switzer, J., & Gloeckner, G. (2009). Workforce readiness: A study of university students' fluency with information technology. Computers & Education, 53(2), 228-233.
    • (2009) Computers & Education , vol.53 , Issue.2 , pp. 228-233
    • Kaminski, K.1    Switzer, J.2    Gloeckner, G.3
  • 34
    • 84908645253 scopus 로고    scopus 로고
    • Student satisfaction and types of interaction in distance education courses
    • (UMI No. 3233345)
    • Keeler, L. C. (2006). Student satisfaction and types of interaction in distance education courses. Dissertation Abstracts International, 67(09). (UMI No. 3233345).
    • (2006) Dissertation Abstracts International , vol.67 , Issue.9
    • Keeler, L.C.1
  • 36
    • 0008203809 scopus 로고
    • Student burnout as a mediator of the stress-outcome relationship
    • Koseke, G. F., & Koseke, R. D. (1991). Student burnout as a mediator of the stress-outcome relationship. Research in Higher Education, 32(4), 415-431.
    • (1991) Research in Higher Education , vol.32 , Issue.4 , pp. 415-431
    • Koseke, G.F.1    Koseke, R.D.2
  • 37
    • 85056629220 scopus 로고    scopus 로고
    • Student perceptions of interactions and course satisfaction in a blended learningenvironment
    • Hypermedia & Telecommunications World Conference, Hololulu, HI
    • Kuo, Y. C., Eastmond, J. N., Schroder, K. E. E., & Bennett, L. J. (2009). Student perceptions of interactions and course satisfaction in a blended learningenvironment. Paper presented at the Educational Multimedia, Hypermedia & Telecommunications World Conference, Hololulu, HI.
    • (2009) Paper presented at the Educational Multimedia
    • Kuo, Y.C.1    Eastmond, J.N.2    Schroder, K.E.E.3    Bennett, L.J.4
  • 38
    • 77954260082 scopus 로고    scopus 로고
    • Influence of structure and interaction on student achievement and satisfaction in web-based distance learning
    • Lee, H. J., & Rha, I. (2009). Influence of structure and interaction on student achievement and satisfaction in web-based distance learning. Educational Technology & Society, 12(4), 372-382.
    • (2009) Educational Technology & Society , vol.12 , Issue.4 , pp. 372-382
    • Lee, H.J.1    Rha, I.2
  • 39
    • 79952069141 scopus 로고    scopus 로고
    • Improving self-regulation, learning strategy use, and achievement with metacognitive feedback
    • doi:10.1007/s11423-010-9153-6
    • Lee, H. W., Kim, K. Y., & Grabowski, B. L. (2010). Improving self-regulation, learning strategy use, and achievement with metacognitive feedback. Educational Technology Research and Development, 58, 629-648. doi:10.1007/s11423-010-9153-6
    • (2010) Educational Technology Research and Development , vol.58 , pp. 629-648
    • Lee, H.W.1    Kim, K.Y.2    Grabowski, B.L.3
  • 44
    • 84875028714 scopus 로고    scopus 로고
    • Program development, implementation and evaluation: Lessons learned at the University of Wisconsin-Stout
    • Olmstead, J. (2007). Program development, implementation and evaluation: Lessons learned at the University of Wisconsin-Stout. Techniques, 82(6), 22-23.
    • (2007) Techniques , vol.82 , Issue.6 , pp. 22-23
    • Olmstead, J.1
  • 45
    • 77649318674 scopus 로고    scopus 로고
    • Distance education at degree-granting postsecondary institutions: 2006-07
    • Retrieved from
    • Parsad, B., & Lewis, L. (2008). Distance education at degree-granting postsecondary institutions: 2006-07. Retrieved from http://nces.ed.gov/pubs2009/2009044.pdf
    • (2008)
    • Parsad, B.1    Lewis, L.2
  • 46
    • 21144472952 scopus 로고
    • The relationship between perceived learning and satisfaction with college: An alternative view
    • Pike, G. R. (1993). The relationship between perceived learning and satisfaction with college: An alternative view. Research in Higher Education, 34(1), 23-40.
    • (1993) Research in Higher Education , vol.34 , Issue.1 , pp. 23-40
    • Pike, G.R.1
  • 47
    • 0002720721 scopus 로고
    • Motivational and self-regulated learning components of classroom academic performance
    • Pintrich, P. R., & De Groot, E. V. (1990). Motivational and self-regulated learning components of classroom academic performance. Journal of Educational Psychology, 82(1), 33-40.
    • (1990) Journal of Educational Psychology , vol.82 , Issue.1 , pp. 33-40
    • Pintrich, P.R.1    De Groot, E.V.2
  • 48
    • 21344478010 scopus 로고
    • Reliability and predictive validity of the motivated strategies for learning questionnaire (MSLQ)
    • Pintrich, P. R., Smith, D. A., Garcia, T., & McKeachie, W. J. (1993). Reliability and predictive validity of the motivated strategies for learning questionnaire (MSLQ). Educational and Psychological Measurement, 53(3), 801-813.
    • (1993) Educational and Psychological Measurement , vol.53 , Issue.3 , pp. 801-813
    • Pintrich, P.R.1    Smith, D.A.2    Garcia, T.3    McKeachie, W.J.4
  • 49
    • 38149093859 scopus 로고    scopus 로고
    • Student satisfaction, self-efficacy, and the perception of the two-way audio/video distance learning environment: Apreliminary examination
    • Reinhart, J., & Schneider, P. (2001). Student satisfaction, self-efficacy, and the perception of the two-way audio/video distance learning environment: Apreliminary examination. Quarterly Review of Distance Education, 2(4), 357-365.
    • (2001) Quarterly Review of Distance Education , vol.2 , Issue.4 , pp. 357-365
    • Reinhart, J.1    Schneider, P.2
  • 50
    • 33845993241 scopus 로고    scopus 로고
    • Satisfaction with online learning: A comparative descriptive study
    • Roach, V., & Lemasters, L. (2006). Satisfaction with online learning: A comparative descriptive study. Journal of Interactive Online Learning, 5(3), 317-332.
    • (2006) Journal of Interactive Online Learning , vol.5 , Issue.3 , pp. 317-332
    • Roach, V.1    Lemasters, L.2
  • 51
    • 84875008944 scopus 로고    scopus 로고
    • Learner characteristic, interaction and support service variables as predictors of satisfaction in Web-based distance education
    • (UMI No. 3224964)
    • Rodriguez Robles, F. M. (2006). Learner characteristic, interaction and support service variables as predictors of satisfaction in Web-based distance education. Dissertation Abstracts International, 67(07). (UMI No. 3224964).
    • (2006) Dissertation Abstracts International , vol.67 , Issue.7
    • Rodriguez Robles, F.M.1
  • 52
    • 84875027973 scopus 로고    scopus 로고
    • Online technologies self-efficacy, self-regulated learning, and experiential variables as predictors of final grade and satisfaction in college-level online courses
    • (UMI No. 3199984)
    • Puzziferro, M. (2006). Online technologies self-efficacy, self-regulated learning, and experiential variables as predictors of final grade and satisfaction in college-level online courses. Dissertation Abstracts International, 66(12). (UMI No. 3199984)
    • (2006) Dissertation Abstracts International , vol.66 , Issue.12
    • Puzziferro, M.1
  • 53
    • 77956264364 scopus 로고    scopus 로고
    • Online technologies self-efficacy and self-regulated learning as predictors of final grade and satisfaction in college-level online courses
    • Puzziferro, M. (2008). Online technologies self-efficacy and self-regulated learning as predictors of final grade and satisfaction in college-level online courses. American Journal of Distance Education, 22(2), 72-89.
    • (2008) American Journal of Distance Education , vol.22 , Issue.2 , pp. 72-89
    • Puzziferro, M.1
  • 54
    • 84866545253 scopus 로고    scopus 로고
    • Predicting student satisfaction in distance education and learning environments
    • (ERIC Document Reproduction Service No. ED496541)
    • Sahin, I. (2007). Predicting student satisfaction in distance education and learning environments. (ERIC Document Reproduction Service No. ED496541).
    • (2007)
    • Sahin, I.1
  • 55
    • 0003974350 scopus 로고    scopus 로고
    • Applied multivariate statistics for the social sciences
    • New Jersey: Lawrence Erlbaum Associates
    • Stevens, J. P. (2002). Applied multivariate statistics for the social sciences. New Jersey: Lawrence Erlbaum Associates.
    • (2002)
    • Stevens, J.P.1
  • 58
    • 0036269226 scopus 로고    scopus 로고
    • Motivating online performance: The influences of goal setting and internet self-efficacy
    • Thompson, L. F., Meriac, J. P., & Cope, J. G. (2002). Motivating online performance: The influences of goal setting and internet self-efficacy. Social Science Computer Review, 20(2), 149-160.
    • (2002) Social Science Computer Review , vol.20 , Issue.2 , pp. 149-160
    • Thompson, L.F.1    Meriac, J.P.2    Cope, J.G.3
  • 59
    • 0002873764 scopus 로고
    • In support of a functional definition of interaction
    • Wagner, E. D. (1994). In support of a functional definition of interaction. American Journal of Distance Education, 8(2), 6-29.
    • (1994) American Journal of Distance Education , vol.8 , Issue.2 , pp. 6-29
    • Wagner, E.D.1
  • 60
    • 58149351371 scopus 로고    scopus 로고
    • Investigation of interaction, online support, course structure and flexibility as the contributing factors to students' satisfaction in an online certificate program
    • Yukselturk, E., & Yildirim, Z. (2008). Investigation of interaction, online support, course structure and flexibility as the contributing factors to students' satisfaction in an online certificate program. Educational Technology & Society, 11(4), 51-65.
    • (2008) Educational Technology & Society , vol.11 , Issue.4 , pp. 51-65
    • Yukselturk, E.1    Yildirim, Z.2
  • 61
    • 80051754053 scopus 로고    scopus 로고
    • The effect of learning style on preference for web-based courses and learning outcomes
    • Zacharis, N. Z. (2011). The effect of learning style on preference for web-based courses and learning outcomes. British Journal of Educational Technology, 42(5), 790-800.
    • (2011) British Journal of Educational Technology , vol.42 , Issue.5 , pp. 790-800
    • Zacharis, N.Z.1
  • 62
    • 0000861551 scopus 로고
    • A social cognitive view of self-regulated academic learning
    • Zimmerman, B. J. (1989). A social cognitive view of self-regulated academic learning. Journal of Educational Psychology, 81(3), 329-339.
    • (1989) Journal of Educational Psychology , vol.81 , Issue.3 , pp. 329-339
    • Zimmerman, B.J.1
  • 63
    • 0001421352 scopus 로고
    • Development of a structured interview for assessing student use of self-regulated learning strategies
    • Zimmerman, B. J., & Martinez-Pons, M. (1986). Development of a structured interview for assessing student use of self-regulated learning strategies. American Educational Research Journal, 23(4), 614-628.
    • (1986) American Educational Research Journal , vol.23 , Issue.4 , pp. 614-628
    • Zimmerman, B.J.1    Martinez-Pons, M.2
  • 64
    • 0000623647 scopus 로고
    • Construct validation of a strategy model of student self-regulated learning
    • Zimmerman, B. J., & Martinez-Pons, M. (1988). Construct validation of a strategy model of student self-regulated learning. Journal of Educational Psychology, 80(3), 284-290.
    • (1988) Journal of Educational Psychology , vol.80 , Issue.3 , pp. 284-290
    • Zimmerman, B.J.1    Martinez-Pons, M.2
  • 65
    • 0003473811 scopus 로고
    • Self-regulated learning and academic achievement: Theory, research, and practice
    • New York, NY: Springer-Verlag
    • Zimmerman, B. J., & Schunk, D. H. (1989). Self-regulated learning and academic achievement: Theory, research, and practice. New York, NY: Springer-Verlag.
    • (1989)
    • Zimmerman, B.J.1    Schunk, D.H.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.