Multi-criteria supply chain performance evaluation: An Indian chemical industry case study

International Journal of Productivity and Performance Management

Volumn 62, Issue 3, 2013, Pages 293-316

  Vaidya, Omkarprasad ^a   Hudnurkar, Manoj ^b  

^a INDIAN INSTITUTE OF MANAGEMENT RAIPUR   (India)

^b SYMBIOSIS INTERNATIONAL UNIVERSITY   (India)

Author keywords

Analytic hierarchy process; India; Multi criteria; Performance evaluation; Performance management; Supply chain; Supply chain management

Indexed keywords

EID: 84874792742     PISSN: 17410401     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410401311309195     Document Type: Article

References (53)

1. Barbosa, D.H., Musetti, M.A. (2011), "The use of performance measurement system in logistics change process: proposal of a guide" in International Journal of Productivity and Performance Management, Vol. 60, No. 4, pp. 339-59.
2. Beamon, B.M., Chen, V.C.P. (2001), "Performance analysis of conjoined supply chain" in International Journal of Production Research, Vol. 39, No. 14, pp. 3195-218.
3. Benton, W.C., Maloni, M. (2005), "The influence of power driven buyer/seller relationships on supply chain satisfaction" in Journal of Operations Management, Vol. 23, pp. 1-22.
4. Betchel, C., Jayaram, J. (1997), "Supply chain management: a strategic perspective" in International Journal of Logistics Management, Vol. 8, No. 1, pp. 15-34.
5. Bidault, F., Despres, C., Butler, C. (1998), "The drivers of cooperation between buyers and suppliers for product innovation" in Research Policy, Vol. 26, Nos 7-8, pp. 719-32.
6. Bower, J.L., Hout, T.M. (1988), "Fast cycle capability for competitive power" in Harvard Business Review, Vol. 66, No. 6, pp. 110-18.
7. Boyson, S., Corsi, T.M., Dresner, M.E., Harrington, L.H. (1999), Logistics and the Extended Enterprise: Benchmarks and Best Practices for the Manufacturing Professional, Wiley, New York, NY.
8. Brennan, D.R., Turnbull, P.W., Wilson, D.T. (2003), "Dyadic adaptation in business-to-business markets" in European Journal of Marketing, Vol. 37, Nos 11/12, pp. 1636-65.
9. Cagnazzo, L., Taticchi, P., Brun, A. (2010), "The role of performance measurement systems to support quality improvement initiatives at supply chain level" in International Journal of Productivity and Performance Management, Vol. 59, No. 2, pp. 163-85.
10. Chopra, S., Sodhi, M.S. (2004), "Managing risk to avoid supply-chain breakdown" in MIT Sloan Management Review, Vol. 6, No. 1, pp. 53-61.
11. Choy, K.L., Lee, W.B., Victor, L. (2004), "An enterprise collaborative management system - a case study of supplier relationship management" in Journal of Enterprise Information Management, Vol. 17, No. 3, pp. 191-207.
12. Christopher, M. (1992), Logistics and Supply Chain Management, Pitman Publishing, London.
13. Cohen, S.G., Bailey, D.E. (1997), "What makes teams work: group effectiveness research from the shop floor to the executive suite" in Journal of Management, Vol. 23, No. 3, pp. 239-90.
14. Cooper, M.C., Lambert, D.M., Pagh, J.D. (1997), "Supply chain management: more than a new name for logistics" in International Journal of Logistics Management, Vol. 8, No. 2, pp. 1-14.
15. Cox, J.R.W., Mann, L., Samson, D. (1997), "Benchmarking as a mixed metaphor: disentangling assumptions of competition and collaboration" in Journal of Management Studies, Vol. 34, No. 2, pp. 285-314.
16. Cuthbertson, R., Piotrowicz, W. (2011), "Performance measurement systems in supply chains: a framework for contextual analysis" in International Journal of Productivity and Performance Management, Vol. 60, No. 6, pp. 583-602.
17. Droge, C., Jayaram, J., Vickery, S.K. (2004), "The effects of internal versus external integration practices on time-based performance and overall firm performance" in Journal of Operations Management, Vol. 22, No. 6, pp. 557-73.
18. Fisher, M.L. (1997), "What is the right supply chain for your product?" in Harvard Business Review, Vol. 75, No. 2, pp. 105-16.
19. Geringer, J.M., Tallman, S., Olsen, D.M. (2000), "Product and international diversification among Japanese multinational firms" in Strategic Management Journal, Vol. 21, No. 1, pp. 51-80.
20. Giannakis, M. (2007), "Performance measurement of supplier relationships" in Supply Chain Management: An International Journal, Vol. 12, No. 6, pp. 400-11.
21. Gilmour, P. (1999), "Benchmarking supply chain operations" in International Journal of Physical Distribution and Logistics Management, Vol. 29, No. 4, pp. 283-90.
22. Gunasekaran, A., Patel, C., Tirtirogulu, E. (2001), "Performance measures and metrics in supply chain environment" in International Journal of Operations and Production Management, Vol. 21, Nos 1-2, pp. 71-87.
23. Harrington, L. (1996), "Untapped savings abound" in pp. 53-8, Industry Week, July 15, pp.
24. Helena, F., Jonsson, P. (2007), "Dyadic integration of the performance management process: a delivery service case study" in International Journal of Physical Distribution & Logistics Management, Vol. 37, No. 7, pp. 546-67.
25. Hitt, M.A., Dacin, M.T., Tyler, B.B., Park, D. (1997), "Understanding the differences in Korean and US executives' strategic orientations" in Strategic Management Journal, Vol. 18, No. 2, pp. 159-67.
26. Huang, S.H., Sheoran, S.K., Keskar, H. (2005), "Computer-assisted supply chain configuration based on supply chain operations reference (SCOR) model" in Computers and Industrial Engineering, Vol. 48, No. 2, pp. 377-94.
27. Jeong, I. (2003), "A cross-national study of the relationship between international diversification and new product performance" in International Marketing Review, Vol. 20, No. 4, pp. 353-76.
28. Jin, Y., Hong, P. (2007), "Coordinating global inter-firm product development" in Journal of Enterprise Information Management, Vol. 20, No. 5, pp. 544-61.
29. Kamath, R.R., Liker, J.K. (1994), "Second look at Japanese product development" in Harvard Business Review, Vol. 72, No. 6, pp. 154-70.
30. Kaplan, R.S., Norton, D.P. (1992), "The balanced scorecard-measures that drive performance" in Harvard Business Review, Vol. 70, No. 1, pp. 71-9.
31. Lai, K., Ngai, E.W.T., Cheng, T.C.E. (2002), "Measures for evaluating supply chain performance in transport logistics" in Transportation Research Part E: Logistics and Transportation Review, Vol. 38, No. 6, pp. 439-56.
32. Lambert, D.M., Pohlen, T.L. (2001), "Supply chain metrics" in International Journal of Logistics Management, Vol. 12, No. 1, pp. 1-19.
33. Lee, H.L. (2004), "The triple-A supply chain" in Harvard Business Review, Vol. 82, No. 10, pp. 102-12.
34. McCarthy, T.M., Golicic, S.L. (2002), "Implementing collaborative forecasting to improve supply chain performance" in International Journal of Physical Distribution and logistics Management, Vol. 32, No. 6, pp. 431-54.
35. McClellan, M. (2003), Collaborative Manufacturing, St Lucie Press, Delray Beach, FL.
36. Maloni, M.J., Benton, W.C. (1997), "Supply chain partnerships: opportunities for operations research" in European Journal of Operational Research, Vol. 101, No. 3, pp. 419-29.
37. Mapes, J., New, C., Szwejczewski, M. (1997), "Performance trade-offs in manufacturing plants" in International Journal of Operations and Production Management, Vol. 17, No. 10, pp. 1020-33.
38. Mason-Jones, R., Towill, D.R. (1997), "Enlightening supplies" in Manufacturing Engineer, Vol. 76, No. 4, pp. 156-60.
39. Ndubisi, N.O., Jantan, M., Hing, L.C., Ayub, M.S. (2005), "Supplier selection and management strategies and manufacturing flexibility" in Journal of Enterprise Information Management, Vol. 18, No. 3, pp. 330-49.
40. Ohdar, R., Ray, P.K. (2004), "Performance measurement and evaluation of suppliers in supply chain: an evolutionary fuzzy-based approach" in Journal of Manufacturing Technology Management, Vol. 15, No. 8, pp. 723-34.
41. Otto, A., Kotzab, H. (2003), "Does supply chain management really pay? Six perspectives to measure the performance of managing a supply chain" in European Journal of Operational Research, Vol. 144, No. 2, pp. 306-20.
42. Perks, H., Wong, V. (2003), "Research in international new product development-current understanding and future imperatives" in International Marketing Review, Vol. 20, No. 4, pp. 344-52.
43. Remko, I.V.H. (1998), "Measuring and improving performance in the supply chain" in Supply Chain Management: An International Journal, Vol. 3, No. 4, pp. 187-92.
44. Saaty, T.L. (1980), Analytic Hierarchy Process, McGraw Hill, New York, NY.
45. Shepherd, C., Günter, H. (2006), "Measuring supply chain performance: current research and future directions" in International Journal of Productivity and Performance Management, Vol. 55, No. 3, pp. 242-58.
46. Simatupang, T.M., Sridharan, R. (2008), "Design for supply chain collaboration" in Business Process Management Journal, Vol. 14, No. 3, pp. 401-41.
47. Simatupang, T.M., Wright, A.C., Sridharan, S. (2004), "Applying the theory of constraints to supply chain collaboration" in Supply Chain Management: An International Journal, Vol. 9, No. 1, pp. 57-70.
48. Sivakumar, K., Nakata, C. (2003), "Designing global new product teams: optimizing the effects of national culture on new product development" in International Marketing Review, Vol. 20, No. 4, pp. 397-445.
49. Stewart, G. (1995), "Supply chain performance benchmarking study reveals keys to supply chain excellence" in Logistics Information Management, Vol. 8, No. 2, pp. 38-44.
50. Taylor, D. (2004), Supply Chain: A Manager's Guide, Pearson Education, Delhi.
51. Vaidya, O.S., Kumar, S. (2006), "Analytic hierarchy process: an overview of its applications" in European Journal of Operational Research, Vol. 129, No. 1, pp. 1-29.
52. Watson, G.H. (1993), Strategic Benchmarking, Wiley, New York, NY.
53. Yilmaz, Y., Bititci, U. (2006), "Performance measurement in the value chain: manufacturing v. tourism" in International Journal of Productivity and Performance Management, Vol. 55, No. 5, pp. 371-89.