A service science framework to enhance value creation in service innovation projects. An RFID case study

International Journal of Production Economics

Volumn 141, Issue 2, 2013, Pages 440-451

  Dominguez Pery C ^a   Ageron, B ^a   Neubert, G ^b  

^a UNIV GRENOBLE ALPES   (France)

^b LSTI/ESC Saint Etienne   (France)

Author keywords

Case study; IT driven service innovation framework; RFID; Service science; Value creation

Indexed keywords

NEW SERVICES; OPERATIONAL DIMENSIONS; RFID TECHNOLOGY; SERVICE ENGINEERING; SERVICE INNOVATION; SERVICE SCIENCE; VALUE CREATION;

MANAGEMENT; MANAGERS; RADIO FREQUENCY IDENTIFICATION (RFID); SUPPLY CHAINS;

RESEARCH;

EID: 84871715764     PISSN: 09255273     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijpe.2011.12.026     Document Type: Article

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