Cultural influences on temporal separation and coordination in globally distributed software development;Influences culturelles sur la distance temporelle et la coordination dans une situation de développement de logiciels mondialement distribué

ICIS 2008 Proceedings - Twenty Ninth International Conference on Information Systems

Volumn , Issue , 2008, Pages

  Huang, Haiyan ^a   Trauth, Eileen M ^a  

^a PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

Coordination theory; Cross cultural issues cultural differences; Interpretive methods; Software project management; Virtual teams geographically dispersed teams

Indexed keywords

COORDINATION THEORY; CROSS-CULTURAL ISSUES; INTERPRETIVE METHODS; SOFTWARE PROJECT MANAGEMENT; VIRTUAL TEAM;

INFORMATION SYSTEMS; PROJECT MANAGEMENT; RESEARCH;

SOFTWARE DESIGN;

EID: 84870964769     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (89)

1. Agar, M.H. Speaking of Ethnography, Sage Publications Inc., Newbury Park, CA, 1986.
2. Barrett, M., and Oborn, E. "Knowledge sharing in cross-cultural software teams, " Judge Business School Working Papers, No.18, Cambridge, University of Cambridge, 2007.
3. Bluedorn, A.C., and Denhardt, R.B. "Time and Organizations, " Journal of Management (14), 1988, pp. 299-320.
4. Bluedorn, A.C., Kaufman, C.F., and Lane, P.M. "How many things do you like to do at once? An introduction to monochronic and polychronic time, " Academy of Management Executive (6:4), 1992, pp. 17-26.
5. Brannen, M.Y., Gόmez, G., Peterson, M.F., Romani, L., Sagiv, L., and Wu, P-C. "People in global organizations: culture, personality, and social dynamics, " in The Blackwell Handbook of Global Management: A Guide to Managing Complexity, H.W. Lane, M.L. Maznevski, M.E. Mendenhall, and J. McNett (eds.), Blackwell Publishing, Malden, MA, 2004, pp. 26-54.
6. Brislin, R.W., and Kim, E.S. "Cultural diversity in people's understanding and uses of time, " Applied Psychology (52:3), 2003, pp. 363-382.
7. Carmel, E. Global Software Teams: Collaborating Across Borders and Time Zones, Prentice Hall PTR, Upper Saddle River, NJ, 1999.
8. Carmel, E. "Building your Information Systems from the Other Side of the World: How Infosys manages time differences, " MIS Quarterly Executive (5:1), 2006, pp. 43-53.
9. Carmel, E., and Agarwal, R. "Tactical Approaches for Alleviating Distance in Global Software Development, " IEEE Software (March/April), 2001, pp. 22-29.
10. Carmel, E., and Tjia, P. Offshore Information Technology: Sourcing and Outsourcing to a Global Workforce, Cambridge University Press, Cambridge, UK, 2005.
11. Child, J. "Trust: the fundamental bond in global collaboration, " Organizational Dynamics (29:4), 2001, pp. 274-288.
12. Cramton, C.D., and Webber, S.S. "Relationships among geographic dispersion, team Processes, and effectiveness in software development work teams, " Journal of Business Research (58), 2005, pp. 758-765.
13. Cummings, J.N., Espinosa, J.A., and Pickering, C. "Spatial and temporal boundaries in global teams: distinguishing where you work from when you work, " in Proceedings of the International Federation of Information Processing Working Group 8.2 on Information Systems and Organizations and 9.5 on Virtuality and Society: Virtuality and Virtualization, K. Crowston, S. Sieber, and E. Wynn (eds.), Portland, Oregon, USA, July 29-31, 2007, pp. 85-98.
14. Curtis, B., Krasner, H., and Iscoe, N. "A Field Study of the Software Design Process for Large Systems, " Communications of the ACM (31: 11), 1988, pp. 1268-1287.
15. Das, G. India Unbound: From Independence to the Global Information Age, Penguin Books, New Delhi, 2002.
16. Dibbern, J., Goles, T., Hirschheim, R., & Jayatilaka, B. "Information systems outsourcing: A survey and analysis of the literature, " The DATA BASE for Advances in Information Systems (35:4), 2004, pp. 6-102.
17. Dubé, L., and Paré, G. "The multifaceted nature of virtual teams, " in Virtual Teams: Projects, Protocols and Processes, D.J. Pauleen (ed.), Idea Group Publishing, Hershey, PA, 2004, pp. 1-39.
18. Egan, R.W., Tremaine, M., Fjermestad, J., Milewski, A., and O'Sullivan, P. "Cultural differences in temporal perceptions and its application to running efficient global software team, " in Proceedings of International Conference on Global Software Engineering, Costão do Santinho, Florianópolis, Brazil, 2006.
19. Eisenhardt, K.M. "Building theories from case study research, " Academy of Management Review (14:4), 1989, pp. 532-550.
20. Espinosa, J.A., and Carmel, E. "The impact of time separation on coordination in global software teams: a conceptual foundation, " Journal of Software Process: Practice and Improvement (8:4), 2003, pp. 249-266.
21. Espinosa, J.A., Cummings, J.N., Wilson, J.M., and Pearce, B.M. "Team boundaries issues across multiple global firms, " Journal of Management Information Systems (19:4), 2003, pp. 157-190.
22. Espinosa, J.A., and Pickering, C. "The effect of time separation on coordination processes and outcomes: a case study, " in Proceedings of 39th Hawaiian International Conference on System Sciences, IEEE, Hawaii, 2006.
23. Espinosa, J.A., Nan, N., and Carmel, E. "Do gradations of time zone separation make a difference in performance? A first laboratory study, " in Proceedings of International Conference on Global Software Engineering, Munich, Germany, 2007a.
24. Espinosa, J.A., Slaughter, S.A., Kraut, R.E., and Herbsleb, J.D. "Team knowledge and coordination in geographically distributed software development, " Journal of Management Information Systems (24:1), 2007b, pp. 135-169.
25. Farrell, D., and Grant, A.J. "China's looming talent shortage, " The McKinsey Quarterly (No. 4), 2005 (http://www.mckinseyquarterly.com/article_page.aspx?ar=1685).
26. Gallivan, M., and Srite, M. "Information technology and culture: identifying fragmentary and holistic perspective of culture, " Information and Organization (15), 2005, pp. 295-338.
27. Goodall, K. "Managing to learn: from cross-cultural theory to management education practice, " in Managing across Cultures: Issues and Perspectives, 2nd Edition, M. Warner and P. Joynt (eds.), Thomson Learning, London, 2002, pp. 256-268.
28. Hall, E.T., and Hall, M.R. Understanding Cultural Differences, Seuil, Paris, 1990.
29. Hall, E.T., and Hall, M.R. "Key concepts: underlying structure of culture, " in Readings and Cases in International Management: A Cross-cultural Perspective, D.C. Thomas (ed.), Sage Publications, Inc., Thousands Oaks, CA, 2003, pp. 151-162.
30. Herbsleb, J.D. "Global software engineering: the future of socio-technical coordination, " in Proceedings of Future of Software Engineering (FOSE'07), IEEE, 2007.
31. Herbsleb, J.D., and Grinter, R.E. "Splitting the organization and integrating the code: Conway's Law revisited, " in Proceedings of the 21st International Conference on Software Engineering, Los Alamitos, CA, 1999, pp. 85-95.
32. Herbsleb, J.D., and Mockus, A. "An Empirical Study of Speed and Communication in globally Distributed Software Development, " IEEE Transactions on Software Engineering (29:6), 2003, pp. 481-494.
33. Herbsleb, J.D. and Moitra, D. "Global software development, " IEEE Software (18:2), 2001, pp. 16-20.
34. Hofstede, G. Culture's Consequences: International Differences in Work-Related Values, Sage, Beverly Hills, CA, 1984.
35. Huang, H., and Trauth, E.M. "Cultural diversity challenges: issues for managing globally distributed knowledge workers in software development, " in Managing IT professionals in the Internet Age, P. Yoong and S. Huff (eds.), Idea Group Publishing, Hershey, PA, 2006, pp. 254-276.
36. Huang, H., and Trauth, E.M. "Cultural influences and globally distributed information systems development work: experiences from Chinese IT professionals, " in Proceedings of ACM SIGMIS-CPR'07, Saint Louis, Missouri, USA, April 19-21, 2007, pp. 36-45.
37. Im, H.-G., Yates, J., and Orlikowski, W. "Temporal coordination through communication: using genres in a virtual start-up organization, " Information Technology & People (18:2), 2005, pp. 89-119.
38. Karahanna, E., Evaristo, J.R., and Srite, M. "Levels of culture and individual behavior: an integrative perspective, " Journal of Global Information Management (13:2), 2005, pp. 1-20.
39. Klein, H.K., and Myers, M.D. "A set of principles for conducting and evaluating interpretive field Studies in information systems, " MIS Quarterly (23:1), 1999, pp. 67-94.
40. Kobayashi-Hillary, M. Outsourcing to India: The Offshore Advantage, Springer, New York, 2005.
41. Komi-Sirviö, S., and Tihinen, M. "Lessons learned by participants of distributed software development, " Knowledge and Process Management (12:2), 2005, pp. 108-122.
42. Kraut, R.E., and Streeter, L.A. "Coordination in software development, " Communications of the ACM (38:3), 1995, pp. 69-81.
43. Krishna, S., Sahay, S., and Walsham, G. "Managing cross-cultural issues in global software development, " Communications of the ACM (47:4), 2004, pp. 62-66.
44. Leidner, D.E., and Kayworth, T. "A review of culture in information systems research: towards a theory of information technology culture conflict, " MIS Quarterly (30:2), 2006, pp. 357-399.
45. Li, M., and Gao, M. "Strategies for developing China's software industries, " Information Technologies and International Development (1:1), 2003, pp. 61-73.
46. Malone, T., and Crowston, K. "The Interdisciplinary Study of Coordination, " ACM Computing Surveys (26:1), 1994, pp. 87-119.
47. Massey, A.P., Montoya-Weiss, M., and Hung, C. "Because time matters: temporal coordination in global virtual project teams, " Journal of Management Information Systems (19:4), 2003, pp. 129-156.
48. nd Edition, Sage Publications Inc., Thousand Oaks, CA, 2002.
49. Mathiassen, L., and Stage, J. "Complexity and uncertainty in software design, " in Proceedings of the 1990 IEEE Conference on Computer Systems and Software Engineering, Los Alamitos, CA, 1990, pp. 482-489.
50. Maznevski, M.L., and Chudoba, K.M. "Bridging space over time: global virtual team dynamics and effectiveness, " Organization Science (11:5), 2000, pp. 473-492.
51. McGrath, J.E. "Time matters in groups, " in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, J. Galegher, R. Kraut, and C. Egido (eds.), Lawrence Erlbaum, Hillsdale, NJ, 1990, pp. 23-61.
52. McGrath, J.E. "Time, interaction, and performance (TIP): a theory of groups, " Small Group Research (22:2), 1991, pp. 147-174.
53. Miroshnik, V. "Culture and international management: A review, " Journal of management development (21:7/8), 2002, pp. 521-544.
54. Myers, M.D., and Tan, F.B. "Beyond models of national culture in information systems research, " Journal of Global Information Management (10:1), 2002, pp. 24-32.
55. Nicholson, B., and Sahay, S. "Some political and cultural issues in the globalization of software development: Case experience from Britain and India, " Information and Organization (11:1), 2001, pp. 25-43.
56. Nicholson, B., and Sahay, S. "Embedded knowledge and offshore software development, " Information and Organization (14:4), 2004, pp. 329-365.
57. Nicholson, D., Sarker, S., Sarker, S., and Valacich, J.S. "Determinants of effective leadership in information systems development teams: An exploratory study of cross-cultural and face-to-face contexts, " Journal of Information Technology Theory & Applications (8:4), 2007, pp. 39-56.
58. Ocker, R.J., Hiltz, S.R., Turoff M., and Fjermestad, J. "The effects of distributed group support and process structuring on software requirements development teams, " Journal of Management Information Systems (12:3), 1996, pp. 127-153.
59. Ocker, R.J., Huang, H., Purao, S., and Trauth, E.M. "The tension between expectations of availability and the reality of availability in hybrid teams: A reflection by a hybrid team of academic practitioners, " in Proceedings of the International Federation of Information Processing Working Group 8.2 on Information Systems and Organizations and 9.5 on Virtuality and Society: Virtuality and Virtualization, K. Crowston, S. Sieber, and E. Wynn (eds.), Portland, Oregon, USA, July 29-31, 2007, pp. 119-131.
60. O'Leary, M.B., and Cummings, J.C. "The special, temporal, and configurational characteristics of geographical dispersion in teams, " MIS Quarterly (31:3), 2007, pp. 433-452.
61. Olson, J.S., and Olson, G.M. "Culture surprises in remote software development teams, " QUEUE (1:9), 2003, pp. 52-59.
62. Oshri, I., Kotlarsky, J., and Willcocks, L. "Before, during, and after face-to-face meetings: the lifecycle of social ties in globally distributed teams, " in Proceedings of 26th International Conference on Information Systems, 2005, pp. 395-407.
63. Orlikowski, W., and Yates, J. "It's about time: temporal structuring in organizations, " Organization Science (13:6), 2002, pp. 684-700.
64. Panda, A., and Gupta, R.K. "Mapping cultural diversity within India: a meta-analysis of some recent studies, " Global Business Review (5:1), 2004, pp. 27-49.
65. Patton, M.Q. Qualitative Research and Evaluation Methods, Sage Publications, Inc., Thousand Oaks, CA, 2002.
66. Prikladnicki, R., Audy, J.L.N., and Evaristo, R. "Global software development in practice: lessons learned, " Software Process Improvement and Practice (8), 2003, pp. 267-281.
67. Qureshi, S., Liu, M., and Vogel, D. "The effects of electronic collaboration in distributed project management, " Group Decision and Negotiation (15), 2006, pp. 55-75.
68. Sahay, S., Nicholson, B., and Krishna, S. Global IT Outsourcing: Software Development across Borders, Cambridge University Press, Cambridge, UK, 2003.
69. Sakthivel, S. "Virtual workgroups in offshore systems development, " Information and Software Technology (47), 2005, pp. 305-318.
70. Sangwan, R., Bass, M., Mullick, N., Paulish, D. J., and Kazmeier, J. Global Software Development Handbook, Auerbach Publications, Boca Raton, FL, 2007.
71. Sarker, S., and Sahay, S. "Implications of space and time or distributed work: an interpretive study of USNorwegian systems development teams, " European Journal of Information Systems (13:1) 2004, pp. 3-20.
72. Saunders, C., Van Slyke, C., and Vogel, D. R. "My time or yours? Managing time visions in global virtual teams, " Academy of Management Executive (18:1), 2004, pp. 19-31.
73. Schultz, U. "Reflexive Ethnography in Information Systems Research, " in E.M. Trauth (ed.), Qualitative Research in IS: Issues and Trends, Idea Group Publishing, Hershey, PA, 2001, pp. 78-103.
74. Sinha, J.B.P. Multinationals in India: Managing the Interface of Cultures, Sage Publications Inc., New Delhi, 2004.
75. Smircich, L. "Concepts of Culture and Organizational Analysis, " Administrative Science Quarterly (28:3), 1983, pp. 339-358.
76. Straub, D., Loch, K., Evaristo, R., Karahanna, E., and Strite, M. "Towards a theory-based measurement of culture, " Journal of Global Information Management (10:1), 2002, pp. 13-23.
77. Strauss, A.L., and Corbin, J.M. Basics of Qualitative Research: Basics of Qualitative Research, 2nd Edition, Sage Publications, Inc., Thousand Oaks, CA, 1998.
78. Trauth, E.M. The Culture of an Information Economy: Influences and Impacts in the Republic of Ireland, Kluwer Academic Publishers, Dordrecht, Netherlands, 2000.
79. Trauth, E.M., Huang, H., Morgan, A., Quesenberry, J., and Yeo, B. "Investigating diversity in the global IT workforce: An analytical framework, " in Human Resource Management of IT Professionals, F. Niederman and T. Ferratt (eds.), Information Age Publishing, Hershey, PA, 2006, pp. 333-360.
80. Trauth, E.M., Quesenberry, J., and Huang, H. "A multicultural analysis of factors influencing career choice for women in the information technology workforce, " Journal of Global Information Management (16:4), 2008, pp. 1-23.
81. Trauth, E.M., and Jessup, L.M. "Understanding computer-mediated discussion: positivist and interpretative analyses of group support system use, " MIS Quarterly (24:1), 2000, pp. 43-79.
82. Treinen, J.J., and Miller-Frost, S.L. "Following the sun: Case studies in global software development, " IBM systems Journal (45:4), 2006, pp. 773-783.
83. Walsham, G. "The emergence of interpretivism in IS research, " Information Systems Research (6:4), 1995, pp. 376-394.
84. Walsham, G. "Cross-cultural software production and use: a structurational analysis, " MIS Quarterly (26:4), 2002, pp. 359-380.
85. Walsham, G. "Doing interpretive research, " European Journal of Information Systems (15:3), 2006, pp. 320-330.
86. Watson-Manheim, M.B., Chudoba, K.M., and Crowston, K. "Discontinuities and consanguinities: a new way to understand virtual work, " Information Technology & People (15:3), 2002, pp. 191-209.
87. Weisinger, J.Y., and Trauth, E.M. "Situating culture in the global information sector, " Information Technology & People (15:4), 2002, pp. 306-320.
88. Winkler, J.K., Dibbern, J., and Heinzl, A. "The impact of cultural differences in offshore outsourcing-Case study results from German-Indian application development projects, " Information Systems Frontier (10:2), 2008, pp. 243-258.
89. rd Edition, Sage, New York, 2002.