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Volumn 5, Issue , 2011, Pages 3548-3554

Progress in introducing ITIL into an information Systems curriculum

Author keywords

ACM Model Curriculum; IS Curriculum; ITIL; ITSM

Indexed keywords

ACM MODEL; INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL); INFORMATION TECHNOLOGY SERVICES; IS CURRICULUM; ITIL; ITSM; LITERATURE REVIEWS;

EID: 84870323487     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper
Times cited : (6)

References (14)
  • 4
    • 80053128593 scopus 로고    scopus 로고
    • Embedding IT service management in the academic curriculum: A crossnational comparison
    • Cater-Steel, A., Hine, M., & Grant, G. (2010). Embedding IT service management in the academic curriculum: a crossnational comparison. Journal of Global Information Technology Management 13(4), 64-92.
    • (2010) Journal of Global Information Technology Management , vol.13 , Issue.4 , pp. 64-92
    • Cater-Steel, A.1    Hine, M.2    Grant, G.3
  • 7
    • 85001754642 scopus 로고    scopus 로고
    • Information Technology Service Management and Opportunities for Information Systems Curricula
    • Conger, S. (2009). Information Technology Service Management and Opportunities for Information Systems Curricula. International Journal of Information Systems in the Service Sector, 1(2).
    • (2009) International Journal of Information Systems in the Service Sector , vol.1 , Issue.2
    • Conger, S.1
  • 9
    • 57349184780 scopus 로고    scopus 로고
    • Information Technology Service Management: An Emerging Area for Academic Research and Pedagogical Development
    • in, St. Louis, Missouri, USA.:(ACM)
    • Galup, S. D., Dattero, R., Quan, J. J., & Conger, S. (2007). Information Technology Service Management: An Emerging Area for Academic Research and Pedagogical Development. In SIGMIS-CPR. St. Louis, Missouri, USA.:(ACM).
    • (2007) SIGMIS-CPR
    • Galup, S.D.1    Dattero, R.2    Quan, J.J.3    Conger, S.4
  • 10
    • 84855837782 scopus 로고    scopus 로고
    • Impact of IT Service Management Frameworks on the IT Organization
    • Marrone, M., & Kolbe, L. (2011). Impact of IT Service Management Frameworks on the IT Organization. Business and Information Systems Engineering, 3(1), 5-18.
    • (2011) Business and Information Systems Engineering , vol.3 , Issue.1 , pp. 5-18
    • Marrone, M.1    Kolbe, L.2
  • 11
    • 77951035871 scopus 로고    scopus 로고
    • Teaching Systems Development: A Compelling Case for Integrating the SDLC with the ITSM Lifecycle
    • Pollard, C. E., Gupta, D., & Satzinger, J. W. (2010). Teaching Systems Development: A Compelling Case for Integrating the SDLC with the ITSM Lifecycle. Information Systems Management, 27(2), 113-122.
    • (2010) Information Systems Management , vol.27 , Issue.2 , pp. 113-122
    • Pollard, C.E.1    Gupta, D.2    Satzinger, J.W.3
  • 12
    • 84870342317 scopus 로고    scopus 로고
    • On the Road to ITIL: Certification in an Australian undergraduate degree
    • in, Phoenix, Arizona:(EDSIG)
    • Shackleton, P., & Bentley, J. (2008). On the Road to ITIL: Certification in an Australian undergraduate degree. In ISECON. Phoenix, Arizona:(EDSIG).
    • (2008) ISECON
    • Shackleton, P.1    Bentley, J.2
  • 14
    • 84870347099 scopus 로고    scopus 로고
    • IT Governance, IT Service Management and the Organizing Role of the Information technology Infrastrcture Library (ITIL)
    • White, B. J. (2008). IT Governance, IT Service Management and the Organizing Role of the Information technology Infrastrcture Library (ITIL). Issues in Information Systems, 9(1), 138-145.
    • (2008) Issues in Information Systems , vol.9 , Issue.1 , pp. 138-145
    • White, B.J.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.