On the road to ITIL: Certification in an Australian undergraduate degree

Proceedings of the Information Systems Education Conference, ISECON

Volumn 25, Issue , 2008, Pages

  Shackleton, Peter ^a   Bentley, John ^a  

^a VICTORIA UNIVERSITY   (Australia)

Author keywords

Certification; IS education; IT service management; ITIL

Indexed keywords

BUSINESS REQUIREMENT; CERTIFICATION; CHANGING ENVIRONMENT; CLIP-ON; COMPETITIVE MARKETS; INDUSTRY RELEVANCE; INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL); IT SERVICE MANAGEMENT; IT SERVICES; ITIL; ITIL FRAMEWORK; PRACTICAL SKILL; THEORY AND PRACTICE; UNDERGRADUATE CURRICULA; UNDERGRADUATE DEGREES;

CURRICULA; EDUCATION COMPUTING; INFORMATION SYSTEMS;

STUDENTS;

EID: 84870342317     PISSN: 21671435     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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