메뉴 건너뛰기




Volumn 23, Issue 4, 2012, Pages 382-412

Chinese employees' interpersonal conflict management strategies

Author keywords

Chinese conflict management strategy; Chinese people; Conflict resolution; Emic conflict management; International organizational practices; Organizational conflict

Indexed keywords


EID: 84867176965     PISSN: 10444068     EISSN: None     Source Type: Journal    
DOI: 10.1108/10444061211267272     Document Type: Article
Times cited : (28)

References (75)
  • 1
    • 77956267349 scopus 로고    scopus 로고
    • Estimating return on leadership development investment
    • Avolio, B.J., Avey, J.B. and Quisenberry, D. (2010), "Estimating return on leadership development investment" in The Leadership Quarterly, Vol. 21, pp. 633-44.
    • (2010) The Leadership Quarterly , vol.21 , pp. 633-644
    • Avolio, B.J.1    Avey, J.B.2    Quisenberry, D.3
  • 2
    • 0001517414 scopus 로고    scopus 로고
    • Positive effects of conflict: Insights from social cognition
    • De Dreu, C. K.W., Van de Vliert, E. (Eds.), Sage, Thousand Oaks, CA
    • Baron, R.A. (1997), "Positive effects of conflict: insights from social cognition" in De Dreu, C. K.W. and Van de Vliert, E. (Eds.), Using Conflict in Organizations, Sage, Thousand Oaks, CA, pp. 177-91.
    • (1997) Using Conflict in Organizations , pp. 177-191
    • Baron, R.A.1
  • 3
    • 0040189973 scopus 로고    scopus 로고
    • China's regions: Don't expect to find a 'national' market for all products
    • Batson, B. (1996), "China's regions: don't expect to find a 'national' market for all products" in Export Today, Vol. 12, pp. 22-7.
    • (1996) Export Today , vol.12 , pp. 22-27
    • Batson, B.1
  • 5
    • 0003161569 scopus 로고
    • The social psychology of Chinese people
    • Bond, M.H. (Ed.), Oxford University Press, Hong Kong
    • Bond, M. and Hwang, K. (1986), "The social psychology of Chinese people" in Bond, M.H. (Ed.), The Psychology of Chinese People, Oxford University Press, Hong Kong, pp. 213-26.
    • (1986) The Psychology of Chinese People , pp. 213-226
    • Bond, M.1    Hwang, K.2
  • 7
    • 68849129690 scopus 로고    scopus 로고
    • Creating case scenarios or vignettes using factorial study design methods
    • Brauer, P.M., Hanning, R.M., Arocha, J.F., Royall, D. and Goy, R. (2009), "Creating case scenarios or vignettes using factorial study design methods" in Journal of Advanced Nursing, Vol. 65, pp. 1937-45.
    • (2009) Journal of Advanced Nursing , vol.65 , pp. 1937-1945
    • Brauer, P.M.1    Hanning, R.M.2    Arocha, J.F.3    Royall, D.4    Goy, R.5
  • 9
    • 84985123267 scopus 로고
    • Comparative research methodology: Cross-cultural studies
    • Brislin, R.W. (1976), "Comparative research methodology: cross-cultural studies" in International Journal of Psychology, Vol. 11, pp. 215-29.
    • (1976) International Journal of Psychology , vol.11 , pp. 215-229
    • Brislin, R.W.1
  • 10
    • 84986382570 scopus 로고
    • Appropriateness and effectiveness perceptions of conflict strategies
    • Canary, D. and Spitzberg, B.H. (1987), "Appropriateness and effectiveness perceptions of conflict strategies" in Human Communication Research, Vol. 14, pp. 93-118.
    • (1987) Human Communication Research , vol.14 , pp. 93-118
    • Canary, D.1    Spitzberg, B.H.2
  • 11
    • 0343826827 scopus 로고    scopus 로고
    • Five reasons for scenario-based design
    • Carroll, J.M. (2000), "Five reasons for scenario-based design" in Interacting with Computers, Vol. 13, pp. 43-60.
    • (2000) Interacting with Computers , vol.13 , pp. 43-60
    • Carroll, J.M.1
  • 12
    • 0346065676 scopus 로고
    • Comparative analysis of management systems: Korea, Japan, and the United States
    • Chang, C.S. (1983), "Comparative analysis of management systems: Korea, Japan, and the United States" in Korea Management Review, Vol. 13, pp. 77-98.
    • (1983) Korea Management Review , vol.13 , pp. 77-98
    • Chang, C.S.1
  • 13
    • 70349272584 scopus 로고    scopus 로고
    • Now you see it, now you don't: Age differences in affective reactivity to social tensions
    • Charles, S.T., Piazza, J.R., Luong, G. and Almeida, D.M. (2009), "Now you see it, now you don't: age differences in affective reactivity to social tensions" in Psychology and Aging, Vol. 24, pp. 645-53.
    • (2009) Psychology and Aging , vol.24 , pp. 645-653
    • Charles, S.T.1    Piazza, J.R.2    Luong, G.3    Almeida, D.M.4
  • 14
    • 23744488444 scopus 로고    scopus 로고
    • Towards trans-cultural understanding: A harmony theory of Chinese communication
    • Milhouse, V.H., Asante, M.K., Nwosu, P.O. (Eds.), Sage, Thousand Oaks, CA
    • Chen, G.M. (2001), "Towards trans-cultural understanding: a harmony theory of Chinese communication" in Milhouse, V.H., Asante, M.K. and Nwosu, P.O. (Eds.), Trans-culture: Interdisciplinary Perspectives on Cultural Relations, Sage, Thousand Oaks, CA, pp. 55-70.
    • (2001) Trans-Culture: Interdisciplinary Perspectives on Cultural Relations , pp. 55-70
    • Chen, G.M.1
  • 15
    • 21744452122 scopus 로고    scopus 로고
    • The impact of harmony on Chinese conflict management
    • Chen, G.M., Ma, R. (Eds.), Ablex, Westport, CT
    • Chen, G.M. (2002), "The impact of harmony on Chinese conflict management" in Chen, G.M. and Ma, R. (Eds.), Chinese Conflict Management and Resolution, Ablex, Westport, CT, pp. 3-17.
    • (2002) Chinese Conflict Management and Resolution , pp. 3-17
    • Chen, G.M.1
  • 16
    • 84950233386 scopus 로고
    • The impact of Confucianism on organizational communication
    • Chen, G.M. and Chung, J. (1994), "The impact of Confucianism on organizational communication" in Communication Quarterly, Vol. 42, pp. 93-105.
    • (1994) Communication Quarterly , vol.42 , pp. 93-105
    • Chen, G.M.1    Chung, J.2
  • 17
    • 33646190139 scopus 로고    scopus 로고
    • Chinese conflict management and resolution: Overview and implications
    • Chen, G.M. and Starosta, W.J. (1997), "Chinese conflict management and resolution: overview and implications" in Intercultural Communication Studies, Vol. 7, pp. 1-16.
    • (1997) Intercultural Communication Studies , vol.7 , pp. 1-16
    • Chen, G.M.1    Starosta, W.J.2
  • 18
    • 84867171931 scopus 로고
    • paper presented at the annual convention of the Speech Communication Association, Miami Beach, FL
    • Chen, G.M. and Xiao, X-S. (1993), "The impact of 'harmony' on Chinese negotiations", paper presented at the annual convention of the Speech Communication Association, Miami Beach, FL.
    • (1993) The impact of 'harmony' on Chinese negotiations
    • Chen, G.M.1    Xiao, X-S.2
  • 19
    • 34247871494 scopus 로고    scopus 로고
    • The role of culture and relational context in interpersonal conflict: Do Turks and Canadians use different conflict management strategies?
    • Cingöz-Ulu, B. and Lalonde, R.N. (2007), "The role of culture and relational context in interpersonal conflict: do Turks and Canadians use different conflict management strategies?" in International Journal of Intercultural Relations, Vol. 31, pp. 443-58.
    • (2007) International Journal of Intercultural Relations , vol.31 , pp. 443-458
    • Cingöz-Ulu, B.1    Lalonde, R.N.2
  • 20
    • 0041112053 scopus 로고    scopus 로고
    • Regional market segments of China: Opportunities and barriers in a big emerging market
    • Cui, G. and Liu, Q. (2000), "Regional market segments of China: opportunities and barriers in a big emerging market" in Journal of Consumer Marketing, Vol. 70, pp. 55-72.
    • (2000) Journal of Consumer Marketing , vol.70 , pp. 55-72
    • Cui, G.1    Liu, Q.2
  • 21
    • 84948756121 scopus 로고    scopus 로고
    • A contingency theory of task conflict and performance in groups and organizational teams
    • West, M.A., Tjosvold, D., Smith, K.G. (Eds.), John Wiley & Sons, Chichester
    • De Dreu, C.K.W. and Weingart, L.R. (2003), "A contingency theory of task conflict and performance in groups and organizational teams" in West, M.A., Tjosvold, D. and Smith, K.G. (Eds.), International Handbook of Organizational Team-work and Cooperative Working, John Wiley & Sons, Chichester, pp. 151-66.
    • (2003) International Handbook of Organizational Team-Work and Cooperative Working , pp. 151-166
    • de Dreu, C.K.W.1    Weingart, L.R.2
  • 22
    • 0001698236 scopus 로고
    • Cooperation and trust: Some theoretical notes
    • Jones, M.R. (Ed.), University of Nebraska Press, Lincoln, NE
    • Deutsch, M. (1962), "Cooperation and trust: some theoretical notes" in Jones, M.R. (Ed.), Nebraska Symposium on Motivation, University of Nebraska Press, Lincoln, NE, pp. 275-319.
    • (1962) Nebraska Symposium on Motivation , pp. 275-319
    • Deutsch, M.1
  • 24
    • 72049127572 scopus 로고    scopus 로고
    • Cross-cultural differences in conflict management: An inductive study of Chinese and American managers
    • Doucet, L., Jehn, K.A., Weldon, E., Chen, X. and Wang, Z. (2009), "Cross-cultural differences in conflict management: an inductive study of Chinese and American managers" in International Journal of Conflict Management, Vol. 20, pp. 355-76.
    • (2009) International Journal of Conflict Management , vol.20 , pp. 355-376
    • Doucet, L.1    Jehn, K.A.2    Weldon, E.3    Chen, X.4    Wang, Z.5
  • 25
    • 84867180629 scopus 로고    scopus 로고
    • Cultural fusion, conflict, and preservation: Expressive styles among Chinese Canadians
    • Eng, T.C. and Kuiken, D. (2006), "Cultural fusion, conflict, and preservation: expressive styles among Chinese Canadians" in Journal of Cultural and Evolutionary Psychology, Vol. 41, pp. 51-76.
    • (2006) Journal of Cultural and Evolutionary Psychology , vol.41 , pp. 51-76
    • Eng, T.C.1    Kuiken, D.2
  • 28
    • 0000002742 scopus 로고
    • Contingency perspectives of organizational strategy: A critical review of the empirical research
    • Ginsberg, A. and Venkatraman, N. (1985), "Contingency perspectives of organizational strategy: a critical review of the empirical research" in The Academy of Management Review, Vol. 10, pp. 421-34.
    • (1985) The Academy of Management Review , vol.10 , pp. 421-434
    • Ginsberg, A.1    Venkatraman, N.2
  • 30
    • 84867176075 scopus 로고    scopus 로고
    • (The) Government Website of Shaanxi Province, available at, (accessed January 2011)
    • (The) Government Website of Shaanxi Province (2010), "Ten year review and prospect of western development", available at: http://english.shaanxi.gov.cn/articleHottopic/hottopic/spmthaowd/aowdphnew/201003/27189_1.html (accessed January 2011).
    • (2010) Ten year review and prospect of western development
  • 31
    • 58149322472 scopus 로고
    • Relationship-based approach to leadership; development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective
    • Graen, G.B. and Uhl-Bien, M. (1995), "Relationship-based approach to leadership; development of leader-member exchange (LMX) theory of leadership over 25 years: applying a multi-level multi-domain perspective" in Leadership Quarterly, Vol. 6, pp. 219-47.
    • (1995) Leadership Quarterly , vol.6 , pp. 219-247
    • Graen, G.B.1    Uhl-Bien, M.2
  • 32
    • 42449146211 scopus 로고    scopus 로고
    • Leader member exchange and the use of moderating conflict management styles: Impact on relationship quality
    • Green, C. (2008), "Leader member exchange and the use of moderating conflict management styles: impact on relationship quality" in International Journal of Conflict Management, Vol. 19, pp. 91-111.
    • (2008) International Journal of Conflict Management , vol.19 , pp. 91-111
    • Green, C.1
  • 33
    • 0009902579 scopus 로고
    • Orientations to conflict: Gender, attributions, resolution strategies, and self-monitoring
    • Haferkamp, C.J. (1991), "Orientations to conflict: gender, attributions, resolution strategies, and self-monitoring" in Current Psychology: Research & Reviews, Vol. 10, pp. 227-40.
    • (1991) Current Psychology: Research & Reviews , vol.10 , pp. 227-240
    • Haferkamp, C.J.1
  • 35
    • 23044446725 scopus 로고    scopus 로고
    • Culture, gender, organizational role, and styles of conflict resolution: A meta-analysis
    • Holt, J.L. and DeVore, C.J. (2005), "Culture, gender, organizational role, and styles of conflict resolution: a meta-analysis" in International Journal of Intercultural Relations, Vol. 29, pp. 165-96.
    • (2005) International Journal of Intercultural Relations , vol.29 , pp. 165-196
    • Holt, J.L.1    DeVore, C.J.2
  • 37
    • 0001968381 scopus 로고    scopus 로고
    • Guanxi and Mientze: Conflict resolution in Chinese society
    • Hwang, K.K. (1997), "Guanxi and Mientze: conflict resolution in Chinese society" in Intercultural Communication Studies, Vol. 1, pp. 17-42.
    • (1997) Intercultural Communication Studies , vol.1 , pp. 17-42
    • Hwang, K.K.1
  • 38
    • 0031287459 scopus 로고    scopus 로고
    • A qualitative analysis of conflict types and dimensions in organizational groups
    • Jehn, K.A. (1997), "A qualitative analysis of conflict types and dimensions in organizational groups" in Administrative Science Quarterly, Vol. 42, pp. 530-57.
    • (1997) Administrative Science Quarterly , vol.42 , pp. 530-557
    • Jehn, K.A.1
  • 39
    • 0035591709 scopus 로고    scopus 로고
    • The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance
    • Jehn, K.A. and Mannix, E. (2001), "The dynamic nature of conflict: a longitudinal study of intragroup conflict and group performance" in Academy of Management Journal, Vol. 44, pp. 238-51.
    • (2001) Academy of Management Journal , vol.44 , pp. 238-251
    • Jehn, K.A.1    Mannix, E.2
  • 40
    • 0031414851 scopus 로고    scopus 로고
    • Consensus methods in practice guideline development: A review and description of a new method
    • Kahn, D.A., Docherty, J.P., Carpenter, D. and Frances, A. (1997), "Consensus methods in practice guideline development: a review and description of a new method" in Psychopharmacology Bulletin, Vol. 33, pp. 631-9.
    • (1997) Psychopharmacology Bulletin , vol.33 , pp. 631-639
    • Kahn, D.A.1    Docherty, J.P.2    Carpenter, D.3    Frances, A.4
  • 42
    • 0001271186 scopus 로고
    • The effects of formal authority and experience on third party roles, outcomes and perception of fairness
    • Karambayya, R., Brett, J. and Lytle, A. (1992), "The effects of formal authority and experience on third party roles, outcomes and perception of fairness" in Academy of Management Journal, Vol. 35, pp. 426-38.
    • (1992) Academy of Management Journal , vol.35 , pp. 426-438
    • Karambayya, R.1    Brett, J.2    Lytle, A.3
  • 43
    • 84986358718 scopus 로고
    • Cross-cultural comparisons of the perceived importance of conversational constraints
    • Kim, M.S. (1994), "Cross-cultural comparisons of the perceived importance of conversational constraints" in Human Communication Research, Vol. 21, pp. 128-51.
    • (1994) Human Communication Research , vol.21 , pp. 128-151
    • Kim, M.S.1
  • 44
    • 0000343656 scopus 로고    scopus 로고
    • A multicultural view of conflict management styles: Review of past research and critical synthesis
    • Kim, M.S. and Leung, T. (2001), "A multicultural view of conflict management styles: review of past research and critical synthesis", Communication Yearbook, Vol. 24.
    • (2001) Communication Yearbook , vol.24
    • Kim, M.S.1    Leung, T.2
  • 46
    • 34547478883 scopus 로고    scopus 로고
    • Conflict management styles: The difference among the Chinese, Japanese and Koreans
    • Kim, T.Y., Wang, C.W., Kondo, M. and Kim, T.H. (2007), "Conflict management styles: the difference among the Chinese, Japanese and Koreans" in International Journal of Conflict Management, Vol. 18, pp. 23-41.
    • (2007) International Journal of Conflict Management , vol.18 , pp. 23-41
    • Kim, T.Y.1    Wang, C.W.2    Kondo, M.3    Kim, T.H.4
  • 48
    • 0000496223 scopus 로고
    • Some determinants of reaction to procedural models for conflict resolution: A cross-national study
    • Leung, K. (1987), "Some determinants of reaction to procedural models for conflict resolution: a cross-national study" in Journal of Personality and Social Psychology, Vol. 53, pp. 898-908.
    • (1987) Journal of Personality and Social Psychology , vol.53 , pp. 898-908
    • Leung, K.1
  • 49
    • 79959354321 scopus 로고    scopus 로고
    • A cultural analysis of harmony and conflict: Toward and integrated model of conflict styles
    • Wyer, R.S., Chiu, C., Hong, Y. (Eds.), Psychology Press, New York, NY
    • Leung, K. and Brew, F.P. (2009), "A cultural analysis of harmony and conflict: toward and integrated model of conflict styles" Wyer, R.S., Chiu, C. and Hong, Y. (Eds.), Understanding Culture: Theory, Research, and Application, Psychology Press, New York, NY.
    • (2009) Understanding Culture: Theory, Research, and Application
    • Leung, K.1    Brew, F.P.2
  • 50
    • 0001524934 scopus 로고
    • Procedure and culture: Effects of culture, gender, and investigator status on procedural preferences
    • Leung, K. and Lind, E.A. (1986), "Procedure and culture: effects of culture, gender, and investigator status on procedural preferences" in Journal of Personality and Social Psychology, Vol. 50, pp. 1134-40.
    • (1986) Journal of Personality and Social Psychology , vol.50 , pp. 1134-1140
    • Leung, K.1    Lind, E.A.2
  • 51
    • 0012734441 scopus 로고    scopus 로고
    • A dualistic model of harmony and its implications for conflict management in Asia
    • Leung, K., Koch, P.T. and Lu, L. (2002), "A dualistic model of harmony and its implications for conflict management in Asia" in Asia Pacific Journal of Management, Vol. 19, pp. 201-20.
    • (2002) Asia Pacific Journal of Management , vol.19 , pp. 201-220
    • Leung, K.1    Koch, P.T.2    Lu, L.3
  • 52
    • 34547471072 scopus 로고    scopus 로고
    • Collaboration over avoidance: Conflict management strategies in state-owned enterprises in China
    • Chen, G.M., Ma, R. (Eds.), Ablex Publishing, London
    • Liu, S. and Chen, G.M. (2002), "Collaboration over avoidance: conflict management strategies in state-owned enterprises in China" in Chen, G.M. and Ma, R. (Eds.), Chinese Conflict Management and Resolution, Ablex Publishing, London, pp. 163-82.
    • (2002) Chinese Conflict Management and Resolution , pp. 163-182
    • Liu, S.1    Chen, G.M.2
  • 54
    • 84991134235 scopus 로고
    • Cultural styles of conflict management in Japanese and Americans: Passivity, covertness, and effectiveness of strategies
    • Ohbuchi, K. and Takahashi, Y. (1994), "Cultural styles of conflict management in Japanese and Americans: passivity, covertness, and effectiveness of strategies" in Journal of Applied Social Psychology, Vol. 24, pp. 1345-66.
    • (1994) Journal of Applied Social Psychology , vol.24 , pp. 1345-1366
    • Ohbuchi, K.1    Takahashi, Y.2
  • 55
    • 0033477065 scopus 로고    scopus 로고
    • Cultural values in conflict management: Goal orientation, goal attainment, and tactical decision
    • Ohbuchi, K., Fukushima, O. and Tedeschi, J.T. (1999), "Cultural values in conflict management: goal orientation, goal attainment, and tactical decision" in Journal of Cross-Cultural Psychology, Vol. 30, pp. 51-71.
    • (1999) Journal of Cross-Cultural Psychology , vol.30 , pp. 51-71
    • Ohbuchi, K.1    Fukushima, O.2    Tedeschi, J.T.3
  • 57
    • 0013251922 scopus 로고    scopus 로고
    • Negotiating with Asians: How to attain 'win-win' outcomes
    • Paik, Y. and Tung, R.L. (1999), "Negotiating with Asians: how to attain 'win-win' outcomes" in Managerial International Review, Vol. 39, pp. 103-22.
    • (1999) Managerial International Review , vol.39 , pp. 103-122
    • Paik, Y.1    Tung, R.L.2
  • 58
    • 84867149318 scopus 로고    scopus 로고
    • Peking University, available at, (accessed January 2011)
    • Peking University (2006), "Report of Chinese women executives situation investigation", available at: www.gsm.pku.edu.cn/store/object/200627204257report.pdf (accessed January 2011).
    • (2006) Report of Chinese women executives situation investigation
  • 59
    • 0001070038 scopus 로고
    • Communication strategies in organizational conflicts: Reliability and validity of a measurement
    • Burgoon, M. (Ed.), Sage, Beverly Hills, CA
    • Putnam, L.L. and Wilson, C.E. (1982), "Communication strategies in organizational conflicts: reliability and validity of a measurement" in Burgoon, M. (Ed.), Communication Yearbook 6, Sage, Beverly Hills, CA, pp. 629-52.
    • (1982) Communication Yearbook , vol.6 , pp. 629-652
    • Putnam, L.L.1    Wilson, C.E.2
  • 62
    • 0001203244 scopus 로고
    • New measure of daily coping development and preliminary results
    • Stone, A.A. and Neale, J.M. (1984), "New measure of daily coping development and preliminary results" in Journal of Personality and Social Psychology, Vol. 4, pp. 892-906.
    • (1984) Journal of Personality and Social Psychology , vol.4 , pp. 892-906
    • Stone, A.A.1    Neale, J.M.2
  • 64
    • 84965719354 scopus 로고
    • Developing conflict management skills in Hong Kong: An analysis of some cross-cultural implications
    • Tang, S.F. (1986), "Developing conflict management skills in Hong Kong: an analysis of some cross-cultural implications" in Management Education & Development, Vol. 17, pp. 287-301.
    • (1986) Management Education & Development , vol.17 , pp. 287-301
    • Tang, S.F.1
  • 65
    • 0002938279 scopus 로고
    • Conflict and conflict management
    • Dunnette, M. (Ed.), Rand McNally, Chicago, IL
    • Thomas, K.W. (1976), "Conflict and conflict management" in Dunnette, M. (Ed.), Handbook of Industrial and Organizational Psychology, Rand McNally, Chicago, IL, pp. 889-935.
    • (1976) Handbook of Industrial and Organizational Psychology , pp. 889-935
    • Thomas, K.W.1
  • 66
    • 0000845565 scopus 로고
    • Conflict and negotiation processes in organizations
    • Dunnette, M.D., Hough, L.M. (Eds.), Psychologists Press, Palo Alto, CA
    • Thomas, K.W. (1992), "Conflict and negotiation processes in organizations" in Dunnette, M.D. and Hough, L.M. (Eds.), Handbook of Industrial and Organizational Psychology, Psychologists Press, Palo Alto, CA, pp. 651-717.
    • (1992) Handbook of Industrial and Organizational Psychology , pp. 651-717
    • Thomas, K.W.1
  • 68
    • 0002621654 scopus 로고
    • Toward a theory of conflict and culture
    • Gudykunst, W.B., Stewart, L.P., Ting-Toomey, S. (Eds.), Sage, Beverly Hills, CA
    • Ting-Toomey, S. (1985), "Toward a theory of conflict and culture" in Gudykunst, W.B., Stewart, L.P. and Ting-Toomey, S. (Eds.), Communication, Culture, and Organizational Process, Sage, Beverly Hills, CA, pp. 71-86.
    • (1985) Communication, Culture, and Organizational Process , pp. 71-86
    • Ting-Toomey, S.1
  • 69
    • 0000210481 scopus 로고
    • Identity and interpersonal bonding
    • Asante, M.K., Gudykunst, W.B. (Eds.), Sage, Newbury Park, CA
    • Ting-Toomey, S. (1989), "Identity and interpersonal bonding" in Asante, M.K. and Gudykunst, W.B. (Eds.), Handbook of International and Intercultural Communication, Sage, Newbury Park, CA, pp. 163-85.
    • (1989) Handbook of International and Intercultural Communication , pp. 163-185
    • Ting-Toomey, S.1
  • 71
    • 84973716163 scopus 로고
    • The dynamics of interdependence in organizations
    • Tjosvold, D. (1986), "The dynamics of interdependence in organizations" in Human Relations, Vol. 39, pp. 517-40.
    • (1986) Human Relations , vol.39 , pp. 517-540
    • Tjosvold, D.1
  • 72
    • 0007246122 scopus 로고    scopus 로고
    • Conflict within interdependence: Its value for productivity and individuality
    • De Dreu, C.K.W., Van de Vliert, E. (Eds.), Sage, Thousand Oaks, CA
    • Tjosvold, D. (1997), "Conflict within interdependence: its value for productivity and individuality" in De Dreu, C.K.W. and Van de Vliert, E. (Eds.), Using Conflict in Organizations, Sage, Thousand Oaks, CA, pp. 23-37.
    • (1997) Using Conflict in Organizations , pp. 23-37
    • Tjosvold, D.1
  • 73
    • 21844492954 scopus 로고
    • Managing conflict with a subordinate or a superior: Effectiveness of conglomerated behavior
    • Van de Vliert, E., Euwema, M.C. and Huismans, S.E. (1995), "Managing conflict with a subordinate or a superior: effectiveness of conglomerated behavior" in Journal of Applied Psychology, Vol. 80, pp. 271-81.
    • (1995) Journal of Applied Psychology , vol.80 , pp. 271-281
    • van de Vliert, E.1    Euwema, M.C.2    Huismans, S.E.3
  • 74
    • 34547444632 scopus 로고    scopus 로고
    • Antecedents and management of conflict: Resolution styles of Chinese top managers in multiple rounds of cognitive and affective conflict
    • Wang, G., Jing, R. and Klossek, A. (2007), "Antecedents and management of conflict: resolution styles of Chinese top managers in multiple rounds of cognitive and affective conflict" in International Journal of Conflict Mangement, Vol. 18, pp. 74-97.
    • (2007) International Journal of Conflict Mangement , vol.18 , pp. 74-97
    • Wang, G.1    Jing, R.2    Klossek, A.3
  • 75
    • 0004554380 scopus 로고    scopus 로고
    • Interpersonal negotiation strategies in a sample of older women
    • Weitzman, P.F. (2000), "Interpersonal negotiation strategies in a sample of older women" in Journal of Clinical Geropsychology, Vol. 6, pp. 41-51.
    • (2000) Journal of Clinical Geropsychology , vol.6 , pp. 41-51
    • Weitzman, P.F.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.