The Global Rating Scale in clinical practice: A comprehensive quality assurance programme for endoscopy departments

Digestive and Liver Disease

Volumn 44, Issue 11, 2012, Pages 919-924

  Sint Nicolaas, Jerome ^a   de Jonge, Vincent ^a   de Man, Robert A ^a   ter Borg, Frank ^b   Cahen, Djuna L ^c   Moolenaar, Willem ^d   Stolk, Mark F J ^e   van Tilburg, Antonie J P ^f   Valori, Roland M ^g   van Leerdam, Monique E ^a   Kuipers, Ernst J ^a  

^a ERASMUS MEDICAL CENTER   (Netherlands)

^b DEVENTER HOSPITAL   (Netherlands)

^c AMSTELLAND HOSPITAL   (Netherlands)

^d Northwest Clinics   (Netherlands)

^e ST ANTONIUS HOSPITAL   (Netherlands)

^f SINT FRANCISCUS GASTHUIS   (Netherlands)

^g GLOUCESTERSHIRE ROYAL HOSPITAL   (United Kingdom)

Author keywords

Benchmark; Checklist; Endoscopy; Global Rating Scale; Quality assurance

Indexed keywords

ARTICLE; CHECKLIST; CLINICAL PRACTICE; COLONOSCOPY; CONCEPTUAL FRAMEWORK; CONTROLLED STUDY; CROSS-SECTIONAL STUDY; ENDOSCOPY; EVALUATION; EXPERIENCE; GLOBAL RATING SCALE; HEALTH CARE QUALITY; HUMAN; MEDICAL AUDIT; PRIORITY JOURNAL; RATING SCALE; VALIDITY;

BENCHMARKING; ENDOSCOPY, DIGESTIVE SYSTEM; HUMANS; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION; QUALITY ASSURANCE, HEALTH CARE;

EID: 84866983241     PISSN: 15908658     EISSN: 18783562     Source Type: Journal    
DOI: 10.1016/j.dld.2012.06.021     Document Type: Article

References (25)

1. Brook R.H., McGlynn E.A., Cleary P.D. Quality of health care. Part 2: measuring quality of care. New England Journal of Medicine 1996, 335:966-970.
2. Kaminski M.F., Regula J., Kraszewska E., et al. Quality indicators for colonoscopy and the risk of interval cancer. New England Journal of Medicine 2010, 362:1795-1803.
3. Robertson D.J., Lawrence L.B., Shaheen N.J., et al. Quality of colonoscopy reporting: a process of care study. American Journal of Gastroenterology 2002, 97:2651-2656.
4. Radaelli F., Meucci G., Minoli G. Colonoscopy practice in Italy: a prospective survey on behalf of the Italian Association of Hospital Gastroenterologists. Digestive and Liver Disease 2008, 40:897-904.
5. Bowles C.J., Leicester R., Romaya C., et al. A prospective study of colonoscopy practice in the UK today: are we adequately prepared for national colorectal cancer screening tomorrow?. Gut 2004, 53:277-283.
6. Global Rating Scale (UK). Available from (accessed 01.05.10). http://www.grs.nhs.uk/.
7. Lee T.J., Rutter M.D., Blanks R.G., et al. Colonoscopy quality measures: experience from the NHS Bowel Cancer Screening Programme. Gut 2011.
8. Stebbing J.F. Quality assurance of endoscopy units. Best Practice and Research. Clinical Gastroenterology 2011, 25:361-370.
9. Dubé C., Bridges R., Hilsden R., et al. First-time use of the endoscopy Global Rating Scale in the Calgary Health Region. Abstract: Canadian Digestive Disease Week 2008, 22(Suppl.):73-181. abstract 187.
10. de Jonge V., Sint Nicolaas J., Lalor E.A., et al. A prospective audit of patient experiences in colonoscopy using the Global Rating Scale: a cohort of 1187 patients. Canadian Journal of Gastroenterology 2010, 24:607-613.
11. Valori R., Sint Nicolaas J., de Jonge V. Quality assurance of endoscopy in colorectal cancer screening. Best Practice and Research. Clinical Gastroenterology 2010, 24:451-464.
12. Valori R.M., Barton R., Johnston D.K. The English national endoscopy quality assurance programme: quality of care improves as waits decline. Gastrointestinal Endoscopy 2009, 69:AB221.
13. Hilsden R.J., Rostom A., Dube C., et al. Development and implementation of a comprehensive quality assurance program at a community endoscopy facility. Canadian Journal of Gastroenterology 2011, 25:547-554.
14. Sint Nicolaas J., De Jonge V., Korfage I.J., et al. Benchmarking patient experiences in colonoscopy using the Global Rating Scale. Endoscopy 2012, 44:462-472.
15. de Jonge V., Sint Nicolaas J., Cahen D.L., et al. Quality evaluation of colonoscopy reporting and colonoscopy performance in daily clinical practice. Gastrointestinal Endoscopy 2012, 75:98-106.
16. Hinton M., Francis G., Holloway J. Best practice benchmarking in the UK. Benchmarking: An International Journal 2000, 7:52-61.
17. Bassi A., Brown E., Kapoor N., et al. Dissatisfaction with consent for diagnostic gastrointestinal endoscopy. Digestive Diseases 2002, 20:275-279.
18. Janssen N.B., Oort F.J., Fockens P., et al. Under what conditions do patients want to be informed about their risk of a complication? A vignette study. Journal of Medical Ethics 2009, 35:276-282.
19. Leffler D.A., Kheraj R., Garud S., et al. The incidence and cost of unexpected hospital use after scheduled outpatient endoscopy. Archives of Internal Medicine 2010, 170:1752-1757.
20. Colton J.B., Curran C.C. Quality indicators, including complications, of ERCP in a community setting: a prospective study. Gastrointestinal Endoscopy 2009, 70:457-467.
21. Mulder S.A., Ouwendijk R.J., van Leerdam M.E., et al. A nationwide survey evaluating adherence to guidelines for follow-up after polypectomy or treatment for colorectal cancer. Journal of Clinical Gastroenterology 2008, 42:487-492.
22. Mysliwiec P.A., Brown M.L., Klabunde C.N., et al. Are physicians doing too much colonoscopy? A national survey of colorectal surveillance after polypectomy. Annals of Internal Medicine 2004, 141:264-271.
23. Eckardt A.J., Swales C., Bhattacharya K., et al. Open access colonoscopy in the training setting: which factors affect patient satisfaction and pain?. Endoscopy 2008, 40:98-105.
24. Leddin D., Armstrong D., Barkun A.N., et al. Access to specialist gastroenterology care in Canada: comparison of wait times and consensus targets. Canadian Journal of Gastroenterology 2008, 22:161-167.
25. de Jonge V., Kuipers E.J., van Leerdam M.E. Opinion of gastroenterologists towards quality assurance in endoscopy. Digestive and Liver Disease 2010, 43:215-219.