메뉴 건너뛰기




Volumn 42, Issue 6, 2012, Pages 717-728

Is an outgroup member in need a friend indeed? Personal and task-oriented contact as predictors of intergroup prosocial behavior

Author keywords

Cost reward considerations; Empathy; Intergroup contact; Intergroup prosocial behavior

Indexed keywords


EID: 84866558613     PISSN: 00462772     EISSN: 10990992     Source Type: Journal    
DOI: 10.1002/ejsp.1879     Document Type: Article
Times cited : (18)

References (69)
  • 2
    • 0014513954 scopus 로고
    • Contact hypothesis in ethnic relations
    • Amir, Y. (1969). Contact hypothesis in ethnic relations. Psychological Bulletin, 71, 319-342.
    • (1969) Psychological Bulletin , vol.71 , pp. 319-342
    • Amir, Y.1
  • 4
    • 0001562237 scopus 로고
    • Cooperation and the reduction of intergroup bias: The role of reward structure and social orientation
    • Bettencourt, B. A., Brewer, M. B., Croak, M. R., & Miller, N. (1992). Cooperation and the reduction of intergroup bias: The role of reward structure and social orientation. Journal of Experimental Social Psychology, 28, 301-319.
    • (1992) Journal of Experimental Social Psychology , vol.28 , pp. 301-319
    • Bettencourt, B.A.1    Brewer, M.B.2    Croak, M.R.3    Miller, N.4
  • 5
    • 84866555793 scopus 로고
    • The cost-reward model of helping behavior: A nonconfirmation
    • Bloom, L. M., & Clark, R. D. (1976). The cost-reward model of helping behavior: A nonconfirmation. Journal of Applied Social Psychology, 6, 76-84.
    • (1976) Journal of Applied Social Psychology , vol.6 , pp. 76-84
    • Bloom, L.M.1    Clark, R.D.2
  • 6
    • 0002344390 scopus 로고
    • Expanding the criterion domain to include elements of contextual performance
    • In N. Schmitt & W. C. Borman (Eds.), San Francisco, CA: Jossey-Bass.
    • Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations (pp. 71-98). San Francisco, CA: Jossey-Bass.
    • (1993) Personnel selection in organizations , pp. 71-98
    • Borman, W.C.1    Motowidlo, S.J.2
  • 7
    • 0002084025 scopus 로고
    • Beyond the contact hypothesis: Theoretical perspectives on desegregation
    • In N. Miller & M. B. Brewer (Eds.), Orlando, FL: Academic Press.
    • Brewer, M. B., & Miller, N. (1984). Beyond the contact hypothesis: Theoretical perspectives on desegregation. In N. Miller & M. B. Brewer (Eds.), Groups in contact: The psychology of desegregation (pp. 281-302). Orlando, FL: Academic Press.
    • (1984) Groups in contact: The psychology of desegregation , pp. 281-302
    • Brewer, M.B.1    Miller, N.2
  • 10
    • 0002587492 scopus 로고    scopus 로고
    • Investigating the underlying structure of the citizenship performance domain
    • Coleman, V. I., & Borman, W. C. (2000). Investigating the underlying structure of the citizenship performance domain. Human Resource Management Review, 10, 25-44.
    • (2000) Human Resource Management Review , vol.10 , pp. 25-44
    • Coleman, V.I.1    Borman, W.C.2
  • 11
    • 23044534805 scopus 로고    scopus 로고
    • Respect and cooperation in social dilemmas: The importance of feeling included
    • De Cremer, D. (2002). Respect and cooperation in social dilemmas: The importance of feeling included. Personality and Social Psychology Bulletin, 28, 1335-1341.
    • (2002) Personality and Social Psychology Bulletin , vol.28 , pp. 1335-1341
    • De Cremer, D.1
  • 13
    • 21844487567 scopus 로고
    • Perceived intragroup variability as a function of group status and identification
    • Doosje, B., Ellemers, N., & Spears, R. (1995). Perceived intragroup variability as a function of group status and identification. Journal of Experimental Social Psychology, 31, 410-436.
    • (1995) Journal of Experimental Social Psychology , vol.31 , pp. 410-436
    • Doosje, B.1    Ellemers, N.2    Spears, R.3
  • 15
    • 33749593868 scopus 로고    scopus 로고
    • The application of the personalization model in diversity management
    • Ensari, N. K., & Miller, N. (2006). The application of the personalization model in diversity management. Group Processes and Intergroup Relations, 9, 589-607.
    • (2006) Group Processes and Intergroup Relations , vol.9 , pp. 589-607
    • Ensari, N.K.1    Miller, N.2
  • 17
    • 33750174078 scopus 로고    scopus 로고
    • Worldviews in collision: Conflict and collaboration across professional lines
    • Garman, A. N., Leach, D. C., & Spector, N. (2006). Worldviews in collision: Conflict and collaboration across professional lines. Journal of Organisational Behavior, 27, 829-849.
    • (2006) Journal of Organisational Behavior , vol.27 , pp. 829-849
    • Garman, A.N.1    Leach, D.C.2    Spector, N.3
  • 18
    • 33646713692 scopus 로고    scopus 로고
    • Intergroup contact, forgiveness, and experience of "The Troubles" in Northern Ireland
    • Hewstone, M., Cairns, E., Voci, A., Hamberger, J., & Niens, U. (2006). Intergroup contact, forgiveness, and experience of "The Troubles" in Northern Ireland. Journal of Social Issues, 62, 99-120.
    • (2006) Journal of Social Issues , vol.62 , pp. 99-120
    • Hewstone, M.1    Cairns, E.2    Voci, A.3    Hamberger, J.4    Niens, U.5
  • 21
    • 67650706330 scopus 로고    scopus 로고
    • Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives
    • Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 61, 1-55.
    • (1999) Structural Equation Modeling , vol.61 , pp. 1-55
    • Hu, L.1    Bentler, P.M.2
  • 22
    • 13444274750 scopus 로고    scopus 로고
    • Interindividual-intergroup discontinuity as a function of trust and categorization: The paradox of expected cooperation
    • Insko, C. A., Kirchner, J. L., Pinter, B., Efaw, J., & Wildschut, T. (2005). Interindividual-intergroup discontinuity as a function of trust and categorization: The paradox of expected cooperation. Journal of Personality and Social Psychology, 88, 365-385.
    • (2005) Journal of Personality and Social Psychology , vol.88 , pp. 365-385
    • Insko, C.A.1    Kirchner, J.L.2    Pinter, B.3    Efaw, J.4    Wildschut, T.5
  • 24
    • 84976998771 scopus 로고
    • The application of electronic computers to factor analysis
    • Kaiser, H. F. (1960). The application of electronic computers to factor analysis. Educational and Psychological Measurement, 20, 141-151.
    • (1960) Educational and Psychological Measurement , vol.20 , pp. 141-151
    • Kaiser, H.F.1
  • 25
    • 0013769672 scopus 로고
    • The motivational basis of organizational behavior
    • Katz, D. (1964). The motivational basis of organizational behavior. Behavioral Science, 9, 131-133.
    • (1964) Behavioral Science , vol.9 , pp. 131-133
    • Katz, D.1
  • 26
    • 0036000547 scopus 로고    scopus 로고
    • Self-reported counterproductive behaviors and organizational citizenship behaviors: Separate but related constructs
    • Kelloway, E. K., Loughlin, C., Barling, J., & Nault, A. (2002). Self-reported counterproductive behaviors and organizational citizenship behaviors: Separate but related constructs. International Journal of Selection and Assessment, 10, 143-151.
    • (2002) International Journal of Selection and Assessment , vol.10 , pp. 143-151
    • Kelloway, E.K.1    Loughlin, C.2    Barling, J.3    Nault, A.4
  • 27
    • 84985294305 scopus 로고
    • The perception of nonemergency helping situations: Costs, rewards, and the altruistic personality
    • Kerber, K. W. (1984). The perception of nonemergency helping situations: Costs, rewards, and the altruistic personality. Journal of Personality, 52, 177-187.
    • (1984) Journal of Personality , vol.52 , pp. 177-187
    • Kerber, K.W.1
  • 29
    • 0000304173 scopus 로고
    • Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons' performance
    • MacKenzie, S. B., Podsakoff, P. M., & Fetter, R. (1991). Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons' performance. Organizational Behavior and Human Decision Processes, 50, 123-150.
    • (1991) Organizational Behavior and Human Decision Processes , vol.50 , pp. 123-150
    • MacKenzie, S.B.1    Podsakoff, P.M.2    Fetter, R.3
  • 30
    • 0036312215 scopus 로고    scopus 로고
    • Personalization and the promise of contact theory
    • Miller, N. (2002). Personalization and the promise of contact theory. Journal of Social Issues, 58, 387-410.
    • (2002) Journal of Social Issues , vol.58 , pp. 387-410
    • Miller, N.1
  • 31
    • 0033457693 scopus 로고    scopus 로고
    • Social discrimination and tolerance in intergroup relations: Reactions to intergroup difference
    • Mummendey, A., & Wenzel, M. (1999). Social discrimination and tolerance in intergroup relations: Reactions to intergroup difference. Personality and Social Psychology Review, 3, 158-174.
    • (1999) Personality and Social Psychology Review , vol.3 , pp. 158-174
    • Mummendey, A.1    Wenzel, M.2
  • 32
    • 0036724511 scopus 로고    scopus 로고
    • Inter-group helping relations as power relations: Helping relations as affirming or challenging inter-group hierarchy
    • Nadler, A. (2002). Inter-group helping relations as power relations: Helping relations as affirming or challenging inter-group hierarchy. Journal of Social Issues, 58, 487-503.
    • (2002) Journal of Social Issues , vol.58 , pp. 487-503
    • Nadler, A.1
  • 34
    • 54949103537 scopus 로고    scopus 로고
    • How does intergroup contact reduce prejudice? Meta-analytic tests of three mediators
    • Pettigrew, T. F., & Tropp, L. R. (2008). How does intergroup contact reduce prejudice? Meta-analytic tests of three mediators. European Journal of Social Psychology, 38, 922-934.
    • (2008) European Journal of Social Psychology , vol.38 , pp. 922-934
    • Pettigrew, T.F.1    Tropp, L.R.2
  • 36
    • 0031111088 scopus 로고    scopus 로고
    • Organizational citizenship behavior and the quantity and quality of work group performance
    • Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work group performance. Journal of Applied Psychology, 82, 262-270.
    • (1997) Journal of Applied Psychology , vol.82 , pp. 262-270
    • Podsakoff, P.M.1    Ahearne, M.2    MacKenzie, S.B.3
  • 37
    • 0141907688 scopus 로고    scopus 로고
    • Common method biases in behavioral research: A critical review of the literature and recommended remedies
    • Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903.
    • (2003) Journal of Applied Psychology , vol.88 , pp. 879-903
    • Podsakoff, P.M.1    MacKenzie, S.B.2    Lee, J.-Y.3    Podsakoff, N.P.4
  • 38
    • 0000893909 scopus 로고
    • Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors
    • Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. The Leadership Quarterly, 1, 107-142.
    • (1990) The Leadership Quarterly , vol.1 , pp. 107-142
    • Podsakoff, P.M.1    MacKenzie, S.B.2    Moorman, R.H.3    Fetter, R.4
  • 39
    • 44949168308 scopus 로고    scopus 로고
    • Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models
    • Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40, 879-891.
    • (2008) Behavior Research Methods , vol.40 , pp. 879-891
    • Preacher, K.J.1    Hayes, A.F.2
  • 41
    • 33846608756 scopus 로고    scopus 로고
    • Boundary spanners' identification, intergroup contact and effective intergroup relations
    • Richter, A. W., West, M. A., Van Dick, R., & Dawson, J. F. (2006). Boundary spanners' identification, intergroup contact and effective intergroup relations. The Academy of Management Journal, 4, 1252-1269.
    • (2006) The Academy of Management Journal , vol.4 , pp. 1252-1269
    • Richter, A.W.1    West, M.A.2    Van Dick, R.3    Dawson, J.F.4
  • 42
    • 28444489290 scopus 로고    scopus 로고
    • Foci of attachment in organizations: A meta-analytic comparison of the strength and correlates of workgroup versus organizational identification and commitment
    • Riketta, M., & Van Dick, R. (2005). Foci of attachment in organizations: A meta-analytic comparison of the strength and correlates of workgroup versus organizational identification and commitment. Journal of Vocational Behavior, 67, 490-510.
    • (2005) Journal of Vocational Behavior , vol.67 , pp. 490-510
    • Riketta, M.1    Van Dick, R.2
  • 43
    • 0035542088 scopus 로고    scopus 로고
    • The causes of organizational citizenship behavior: A motivational analysis
    • Rioux, S. M., & Penner, L. A. (2001). The causes of organizational citizenship behavior: A motivational analysis. Journal of Applied Psychology, 86, 1306-1314.
    • (2001) Journal of Applied Psychology , vol.86 , pp. 1306-1314
    • Rioux, S.M.1    Penner, L.A.2
  • 44
    • 0003389401 scopus 로고
    • Improving intergroup relations among students
    • In J. A. Banks & C. A. M. Banks (Eds.), New York: Macmillan.
    • Schofield, J. W. (1995). Improving intergroup relations among students. In J. A. Banks & C. A. M. Banks (Eds.), Handbook of research on multicultural education (pp. 635-646). New York: Macmillan.
    • (1995) Handbook of research on multicultural education , pp. 635-646
    • Schofield, J.W.1
  • 45
    • 33745844795 scopus 로고    scopus 로고
    • The "silo-virus": Diagnosing and curing departmental groupthink
    • Schütz, P., & Bloch, B. (2006). The "silo-virus": Diagnosing and curing departmental groupthink. Team Performance Management 12, 31-43.
    • (2006) Team Performance Management , vol.12 , pp. 31-43
    • Schütz, P.1    Bloch, B.2
  • 48
    • 58149367515 scopus 로고
    • Organizational citizenship behavior: Its nature and antecedents
    • Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68, 653-663.
    • (1983) Journal of Applied Psychology , vol.68 , pp. 653-663
    • Smith, C.A.1    Organ, D.W.2    Near, J.P.3
  • 49
    • 0346437627 scopus 로고    scopus 로고
    • Organizational citizenship behavior: Entwicklung und erste Validierung eines Meßinstruments [Organizational citizenship behavior: Development and a first validation of a measurement instrument]
    • Staufenbiel, T., & Hartz, C. (2000). Organizational citizenship behavior: Entwicklung und erste Validierung eines Meßinstruments [Organizational citizenship behavior: Development and a first validation of a measurement instrument]. Diagnostica, 46, 73-83.
    • (2000) Diagnostica , vol.46 , pp. 73-83
    • Staufenbiel, T.1    Hartz, C.2
  • 50
    • 84890724168 scopus 로고    scopus 로고
    • Helping "us" versus "them": Towards a group-level theory of helping and altruism within and across group boundaries
    • In S. Stürmer & M. Snyder (Eds.), Chichester: Wiley.
    • Stürmer, S., & Snyder, M. (2009). Helping "us" versus "them": Towards a group-level theory of helping and altruism within and across group boundaries. In S. Stürmer & M. Snyder (Eds.), The psychology of prosocial behavior: Group processes, intergroup relations, and helping (pp. 33-58). Chichester: Wiley.
    • (2009) The psychology of prosocial behavior: Group processes, intergroup relations, and helping , pp. 33-58
    • Stürmer, S.1    Snyder, M.2
  • 54
    • 33745245039 scopus 로고    scopus 로고
    • Intergroup contact and grandparent-grandchild communication: The effects of self-disclosure on implicit and explicit biases against older people
    • Tam, T., Hewstone, M., Harwood, J., Voci, A., & Kenworthy, J. (2006). Intergroup contact and grandparent-grandchild communication: The effects of self-disclosure on implicit and explicit biases against older people. Group Processes and Intergroup Relations, 9, 413-429.
    • (2006) Group Processes and Intergroup Relations , vol.9 , pp. 413-429
    • Tam, T.1    Hewstone, M.2    Harwood, J.3    Voci, A.4    Kenworthy, J.5
  • 55
    • 84949784806 scopus 로고    scopus 로고
    • Intergroup contact
    • In J. F. Dovidio, M. Hewstone, P. Glick & V. M. Esses (Eds.), Newburg Park, CA: Sage.
    • Tausch, N., & Hewstone, M. (2010). Intergroup contact. In J. F. Dovidio, M. Hewstone, P. Glick & V. M. Esses (Eds.), Handbook of prejudice, stereotyping, and discrimination (pp. 544-560). Newburg Park, CA: Sage.
    • (2010) Handbook of prejudice, stereotyping, and discrimination , pp. 544-560
    • Tausch, N.1    Hewstone, M.2
  • 56
    • 0000701957 scopus 로고
    • A self-categorization theory
    • In J. C. Turner, M. A. Hogg, P. J. Oakes, S. D. Reicher, amp; M. S. Wetherell (Eds.), Oxford: Blackwell.
    • Turner, J. C. (1987). A self-categorization theory. In J. C. Turner, M. A. Hogg, P. J. Oakes, S. D. Reicher, & M. S. Wetherell (Eds.), Rediscovering the social group: A self-categorization theory (pp. 42-67). Oxford: Blackwell.
    • (1987) Rediscovering the social group: A self-categorization theory , pp. 42-67
    • Turner, J.C.1
  • 58
    • 34547163871 scopus 로고    scopus 로고
    • Restoring identity through outgroup helping: Beliefs about international aid in response to the December 2004 tsunami
    • Van Leeuwen, E. (2007). Restoring identity through outgroup helping: Beliefs about international aid in response to the December 2004 tsunami. European Journal of Social Psychology, 37, 661-671.
    • (2007) European Journal of Social Psychology , vol.37 , pp. 661-671
    • Van Leeuwen, E.1
  • 60
    • 78649991352 scopus 로고    scopus 로고
    • Demonstrating knowledge: The effects of group status on outgroup helping
    • Van Leeuwen, E. & Täuber, S. (2011). Demonstrating knowledge: The effects of group status on outgroup helping. Journal of Experimental Social Psychology, 47, 147-156.
    • (2011) Journal of Experimental Social Psychology , vol.47 , pp. 147-156
    • Van Leeuwen, E.1    Täuber, S.2
  • 62
    • 2442631865 scopus 로고    scopus 로고
    • Intergroup contact and prejudice toward immigrants in Italy: The mediational role of anxiety and the moderational role of group salience
    • Voci, A., & Hewstone, M. (2003). Intergroup contact and prejudice toward immigrants in Italy: The mediational role of anxiety and the moderational role of group salience. Group Processes and Intergroup Relations, 6, 37-54.
    • (2003) Group Processes and Intergroup Relations , vol.6 , pp. 37-54
    • Voci, A.1    Hewstone, M.2
  • 64
    • 0002367816 scopus 로고
    • Structural equation models with nonnormal variables: Problems and remedies
    • In R. H. Hoyle (Ed.), Thousand Oaks, CA: Sage.
    • West, S. G., Finch, J. F., & Curran, P. J. (1995). Structural equation models with nonnormal variables: Problems and remedies. In R. H. Hoyle (Ed.), Structural equation modeling: Concepts, issues and applications (pp. 56-75). Thousand Oaks, CA: Sage.
    • (1995) Structural equation modeling: Concepts, issues and applications , pp. 56-75
    • West, S.G.1    Finch, J.F.2    Curran, P.J.3
  • 65
    • 84965736505 scopus 로고
    • Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors
    • Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601-617.
    • (1991) Journal of Management , vol.17 , pp. 601-617
    • Williams, L.J.1    Anderson, S.E.2
  • 66
    • 0000712087 scopus 로고
    • Lack of method variance in self-reported affect and perceptions at work: Reality or artifact?
    • amp; ().
    • Williams, L. J., Cote, J. A., & Buckley, M. R. (1989). Lack of method variance in self-reported affect and perceptions at work: Reality or artifact? Journal of Applied Psychology, 74, 462-468.
    • (1989) Journal of Applied Psychology , vol.74 , pp. 462-468
    • Williams, L.J.1    Cote, J.A.2    Buckley, M.R.3
  • 68
    • 80054714571 scopus 로고
    • Laterale Kooperation als Selbststeuerungs- und Führungsaufgabe [Lateral cooperation as a self-monitoring and leadership task]
    • In R. Wunderer (Ed.), Stuttgart: Poeschel.
    • Wunderer, R. (1990). Laterale Kooperation als Selbststeuerungs- und Führungsaufgabe [Lateral cooperation as a self-monitoring and leadership task]. In R. Wunderer (Ed.), Kooperation-gestaltungsprinzipien und steuerung der zusammenarbeit zwischen organisationseinheiten (pp. 205-219). Stuttgart: Poeschel.
    • (1990) Kooperation-gestaltungsprinzipien und steuerung der zusammenarbeit zwischen organisationseinheiten , pp. 205-219
    • Wunderer, R.1
  • 69
    • 0001118865 scopus 로고    scopus 로고
    • On the relationship between mobbing factors, work content, social work environment, and health outcomes
    • Zapf, D., Knorz, C., & Kulla, M. (1996). On the relationship between mobbing factors, work content, social work environment, and health outcomes. European Journal of Work and Organizational Psychology, 5, 215-237.
    • (1996) European Journal of Work and Organizational Psychology , vol.5 , pp. 215-237
    • Zapf, D.1    Knorz, C.2    Kulla, M.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.