Does Environmental Certification Help the Economic Performance of Hotels?: Evidence from the Spanish Hotel Industry

Cornell Hospitality Quarterly

Volumn 53, Issue 3, 2012, Pages 242-256

  Segarra Oña, María del Val ^a   Peiró Signes, Ángel ^a   Verma, Rohit ^b   Miret Pastor, Luis ^a  

^a UNIVERSITAT POLITÈCNICA DE VALÈNCIA   (Spain)

^b 335 Statler Hall   (United States)

Author keywords

economic performance; environmental certification; hospitality industry; ISO 14001; Spanish hotel industry

Indexed keywords

EID: 84864023364     PISSN: 19389655     EISSN: None     Source Type: Journal    
DOI: 10.1177/1938965512446417     Document Type: Article

References (99)

1. Albors-Garrigós J.,Márquez P.B.,Segarra-Oña M.Internet como herramienta de creación de valor en sectores maduros. El caso de los productores y distribuidores cerámicos en España (in Spanish).Boletín de la Soiedad Española de Cerámica y Vidrio. 2009;48 (6): 273-78.
2. Álvarez M.J.,Céspedes J.J.An analysis of environmental management organizational context and performance of Spanish hotels.Omega. 2008;29 (6): 457-71.
3. Aragón-Correa J.A.,Hurtado-Torres N.,Sharma S.,García-Morales V.J.Environmental strategy and performance in small firms: A resource-based perspective.Journal of Environmental Management. 2008;86 (1): 88-103.
4. Azzone G.,Bettele U.Exploiting green strategies for competitive advantage.Long Range Planning. 1994;27:69-81.
5. Banerjee S.B.,Iyer E.S.,Kashyap R.K.Corporate Environmentalism: Antecedents and Influence of Industry Type.Journat of Marketing. 2003;67:106-122.
6. Bernardo M.,Casadesus M.,Karapetrovic S.,Heras I.How integrated are environmental, quality and other standardized management systems? An empirical study.Journal of Cleaner Production. 2009;17:742-50.
7. Biondi V.,Iraldo F.,Meredith S.Achieving sustainability through environmental innovation: the role of SMEs.International Journal of Technology Management. 2002;24:612-626.
8. Bohdanowicz P.,Zientara P.Corporate social responsibility in hospitality: Issues and implications. A case study of Scandic.Scandinavian Journal of Hospitality and Tourism. 2008;8 (4): 271-93.
9. Bonilla M.J.Analysis of environmental statements issued by EMAS-Certified Spanish Hotels.Cornell Hospitality Quarterly. 2008;49 (4): 381-94.
10. Bonilla M.J.,Najera J.J.,Font X.Environmental management decision-making in certified hotels.Journal of Sustainable Tourism. 2011;19 (3): 361-81.
11. Bowen J.Market segmentation in hospitality research: no longer a sequential process.International Journal of Contemporary Hospitality Management. 1998;10 (7): 289-96.
12. Bowie D.,Buttle F.Hospitality marketing: An introduction. Jordan Hill, Oxford, UK: Elsevier Butterworth-Heinemann; 2004:.
13. Brunnermeier S.B.,Cohen M.A.Determinants of environmental innovation in US manufacturing industries.Journal of Environmental Economics and Management. 2003;45:278-293.
14. Cainelli G.,Mazzanti M.,Zoboli R.Environmentally oriented innovative strategies and firm performance in services. Micro-evidence from Italy.International Review of Applied Economics. 2011;25:61-85.
15. Casadesus M,Marimon F,Alonso M.The future of standardised quality management in tourism: evidence from the Spanish tourist sector.The Service Industries Journal. 2010;30 (14): 2457-74.
16. Cañón J,Garcés C.Repercusión económica de la certificación medioambiental ISO 14001 [in Spanish].Cuadernos de Gestión. 2006;6 (1): 45-62.
17. Claver-Cortés E,Molina-Azorín J.F.,Pereira-Moliner J.Competitiveness in mass tourism.Annals of Tourism Research. 2007;34 (3): 727-45.
18. Chan E.S. W.Barriers to EMS in the hotel industry.International Journal of Hospitality Management. 2008;27:187-96.
19. Chan E.S. W.,Hawkins R.Attitude towards EMSs in an international hotel: An exploratory case study.International Journal of Hospitality Management. 2009;29 (4): 641-51.
20. Chan E.S. W.,Wong S.C. K.Motivations for ISO 14001 in the hotel industry.Tourism Management. 2006;27:481-92.
21. Chan W.W.Environmental measures for hotels' environmental management systems: ISO 14001.International Journal of Contemporary Hospitality Management. 2009;21 (5): 542-60.
22. Chan W.W.,Ho K.Hotels' environmental management systems (ISO 14001): creative financing strategy.International Journal of Contemporary Hospitality Management. 2006;18 (4): 302-16.
23. Chong K.J. S.Six steps to better crisis management.Journal of Business Strategy. 2004;25 (2): 43-46.
24. Christmann P.Effects of "best practices" of environmental management on cost advantage: The role of complementary assets.Academy of Management Journal. 2000;43:663-80.
25. Churchill N.C.,Lewis V.L.The five stages of small business growth.Harvard Business Review. 1983;61 (3): 30-50.
26. Da Silva P.R.S.,Amaral F.G.An integrated methodology for environmental impacts and costs evaluation in industrial processes.Journal of Cleaner Production. 2009;17:1339-1350.
27. Del Brío J.A.,Junquera B.A.Review of the literature on environmental innovation management in SMEs: Implications for public policies.Technovation. 2003;23:939-48.
28. Delmas M.,Toffel M.W.Stakeholders and environmental management practices: An institutional framework.Business Strategy and the Environment. 2004;13:209-22.
29. Dowell G.,Hart S.,Yeung B.Do corporate global environmental standards create or destroy market value?.Management Science. 2000;46:1059-74.
30. El Dief M.,Font X.The determinants of hotels' marketing managers' green marketing behaviour.Journal of Sustainable Tourism. 2010;18 (2): 157-74.
31. Erdogan N.,Tosun C.Environmental performance of tourism accommodations in the protected areas: Case of Goreme Historical National Park.International Journal of Hospitality Management. 2009;28:406-14.
32. Espí Rodriguez J.A.How to determine sustainability through environmental management tools at the tile industry.Boletín de la Sociedad Española de Cerámica y Vidrio. 2011;50:151-160.
33. Esty D.C.,Winston A.S.Green to Gold, How smart companies use environmental strategy to innovate, create value, and build competitive advantage. Hokoben, NJ: John Wiley; 2006:.
34. The links between the environment and competitiveness. Berlin: Wuppertal Institute; 2009:.
35. Ferrari G.,Mondéjar-Jiménez J.,Vargas-Vargas M.Environmental sustainable management of small rural tourist enterprises.International Journal of Environmental Research. 2010;4 (3): 407-14.
36. Flowers J.,Easterling K.Growing South Carolina's tourism cluster.Business and Economic Review. 2006;52 (3): 15-20.
37. Font X.Environmental certification in tourism and hospitality: Progress, process and prospects.Tourism Management. 2002;23:197-205.
38. Gázquez-Abad J.C.,Jiménez-Guerrero J.F.,Mondéjar-Jiménez J.A.,Cordente-Rodríguez M.How Companies Integrate Environmental Issues Into Their Marketing Strategies, Environmental Engineering Management Journal. 2011;10:1809-1820.
39. Gebauer H.,Gustafsson A.,Witell L.Competitive advantage through service differentiation by manufacturing companies.Journal of Business Research. 2011;64 (12): 1270-80.
40. Giménez Leal G.,Casadesús M.,Valls Pasola J.Using environmental management systems to increase firms' competitiveness.Corporate Social Responsibility and Environmental Management. 2003;10:101-10.
41. Ghobadian A.,Gallear D.TQM and organization size.International Journal of Operations and Production Management. 1997;17 (2): 121-63.
42. González-Benito J.,González-Benito O.Operations management practices linked to the adoption of ISO 14001: An empirical analysis of Spanish manufacturers.International Journal of Production Economics. 2008;113:60-73.
43. Greiner L.E.Evolution and revolution as organizations grow: A company's past has clues for management that are critical to future success.Family Business Review. 1997;10 (4)
44. Hair J.F.,Anderson R.E.,Tatham R.L.,Black W.C.date analysis. 1998. Multivariatedate analysis. 5th ed.Englewood Cliffs, NJ: Prentice-Hall.Englewood Cliffs, NJ: Prentice-Hall; 1998:.
45. Hart S.Harvard Business Review on Green Business Strategy. Boston: Harvard Business School Press; 2007:.
46. Henriques I.,Sadorsky P.The determinants of an environmentally responsive firm: An empirical approach.Journal of Environmental Economics and Management. 1996;30 (3): 381-95.
47. Heras I.,Arana G.,Molina J.F.EMAS versus ISO 14001. Un análisis de su incidencia en la UE y España [in Spanish].Boletín Económico del ICE. 2008;29 (36): 49-63.
48. Hitchens D.,Thankappan S.,Trainor M.,Clausen J.,De Marchi B.Environmental performance, competitiveness and management of small businesses in Europe.Tijdschrift voor Economische en Sociale Geografie. 2005;96:541-557.
49. Holjevac I.A.A vision of tourism and the hotel industry in the 21st century.International Journal of Hospitality Management. 2003;22:129-34.
50. Hunter C.,Shaw J.The ecological footprint as a key indicator of sustainable tourism.Tourism Management. 2007;28 (1): 46-57.
51. Johnstone N.,Labonne J.Why do manufacturing facilities introduce environmental management systems? Improving and/or signalling performance?.Ecological Economics. 2009;68:719-30.
52. Kandel N.,Thoraval L.,Oosterhuis F.,Shaw B.,Ekins P.Designing environmental policy to be innovation friendly. 2007;:.
53. Kasim A.Managerial attitudes towards environmental management among small and medium hotels in Kuala Lumpur.Journal of Sustainable Tourism. 2009;17 (6): 709-25.
54. Kelly J.,Haider W.,Williams P.,Englund K.Stated preferences for ecoefficient destination planning options.Tourism Managemen. 2007;28 (2): 377-90.
55. Kim Y.,Han H.Intention to pay conventional-hotel prices at a green hotel-a modification of the theory of planned behaviour.Journal of Sustainable Tourism. 2010;18 (8): 997-1014.
56. Kroeger C.V.Managerial development in the small firm.California Management Review. 1974;17 (1): 41-47.
57. Lazaric N.,Denis B.Routinization and memorization of tasks in a workshop: The case of the introduction of ISO norms.Industrial and Corporate Change. 2005;14 (5): 873-96.
58. Lee J.,Hsu L.,Han H.,Kim Y.Understanding how consumers view green hotels: How a hotel's green image can influence behavioural intentions.Journal of Sustainable Tourism. 2010;18 (7): 901-14.
59. Lewis R.C.,Chambers R.E.Marketing leadership in hospitality. Foundations and practices. New York: Van Nostrand Reinhold; 1989:.
60. Lim C.,McAleer M.Ecologically sustainable tourism management.Environmental Modelling and Software. 2005;20:1431-1438.
61. Lindhqvist T.Corporate management tools to address sustainability challenges-A reflection on the progress and difficulties experienced during the last decade.Environmental Engineering and Management Journal. 2007;6 (5): 351-55.
62. Lopez-Gamero M.D.,Claver-Cortés E.,Molina-Azorín J.F.Environmental perception, management and competitive opportunity in Spanish Hotels.Cornell Hospitality Quarterly. 2011;52 (4): 480-500.
63. Martín-Tapia I.,Aragón-Correa J.A.,Rueda-Manzanares A.Environmental strategy and exports in medium, small and micro-enterprises.Journal of World Business. 2009;45 (3): 266-75.
64. Matthyssensa P.,Vandenbempt K.Moving from basic offerings to value-added solutions: Strategies, barriers and alignment.Industrial Marketing Management. 2008;37 (3): 316-28.
65. Matuszak-Flejszman A.Benefits of environmental management system in Polish companies compliant with ISO 14001.Polish Journal of Environmental Studies. 2009;18 (3): 411-19.
66. Mayer H.,Knox P.Small-town sustainability: Prospects in the second modernity.European Planning Studies. 2010;18 (10): 1545-65.
67. McKeiver C.,Gadenne D.Environmental management systems in small and medium businesses.International Small Business Journal. 2005;23 (5): 513-37.
68. McNamaraa E.K.,Gibson C.Environmental sustainability in practice? A macro-scale profile of tourist accommodation facilities in Australia's coastal zone.Journal of Sustainable Tourism. 2008;16 (1): 85-100.
69. Melnyk S.A.,Sroufe R.P.,Calantone R.J.Assessing the impact of environmental management systems on corporate and environmental performance.Journal of Operations Management. 2002;336:1-23.
70. Melnyk S.A.,Sroufe R.P.,Calantone R.J.Model of site-specific antecedents of ISO 14001.Certification Production and Operations Management. 2003;12 (3): 369-87.
71. Mensah I.Environmental management practices among hotels in the greater Accra region.International Journal of Hospitality Management. 2006;25 (3): 414-31.
72. Miret-Pastor L.,Segarra-Oña M.,Peiró-Signes Á.How to rate Ecoinnovation?: a tourism sector indicator's analysis.Tec Empresarial. 2011;5:15-25.
73. Moeller T.,Dolnicar S.,Leisch F.The sustainability-profitability trade-off in tourism: Can it be overcome?.Journal of Sustainable Tourism. 2011;19 (2): 155-69.
74. Molina-Azorín J.F.,Claver-Cortés E.,Pereira-Moliner J.,Tarín J.J.Environmental practices and firm performance: An empirical analysis in the Spanish hotel industry.Journal of Cleaner Production. 2009;17:516-24.
75. Montabon F.,Melnyk S.,Sroofe R.,Calantone R.ISO 14000: Assessing its perceived impact on corporate purchasing performance.The Journal of Supply Chain Management. 2000;36 (2): 4-15.
76. Nelson R.R.,Winter S.G.Evolutionary Theorizing in Economics.Journal of Economic Perspectives. 1982;16 (2): 23-46.
77. Porter E.M.,Kramer R.M.Harvard Business Review. Jan-Feb:; 2011:1-17.
78. Porter M.,Van der Linde C.Towards a new conception of environment-competitiveness relationship.Journal of Economic Perspectives. 1995;9:97-118.
79. Raines S.S.Implementing ISO14001-An international survey assessing the benefits of certification.Corporate Environmental Strategy. 2002;9 (4): 418-26.
80. Rodríguez-Antón J.M.,Alonso-Almeida M.,Celemín M.,Rubio L.Use of different sustainability management systems in the hospitality industry. The case of Spanish hotels.Journal of Cleaner Production. 2012;22 (1): 76-84.
81. Russo M.V.,Fonts P.A.A resource-based perspective on corporate environmental performance and profitability.Academy of Management Journal. 1997;40 (3): 534-59.
82. Saarinena J.The regional economics of tourism in Northern Finland: The socio-economic implications of recent tourism development and future possibilities for regional development.Scandinavian Journal of Hospitality and Tourism. 2003;3 (2): 91-113.
83. Salojärvi S.,Furu P.,Sveiby K.E.Knowledge management and growth in Finnish SMEs.Journal of Knowledge Management. 2005;9 (2): 103-22.
84. Sharma S.,Aragón-Correa J.A.,Rueda-Manzanares A.The contingent influence of organizational capabilities on proactive environmental strategy in the service sector: An analysis of North American and European ski resorts.Canadian Journal of Administrative Sciences. 2007;24:268-83.
85. Sharma S.,Vredenburg H.Proactive corporate environmental strategy and the development of competitively valuable organizational capabilities.Strategic Management Journal. 1998;19:729-53.
86. Segarra-Oña M.,Miret-Pastor L.,Peiró-Signes A.Is the food industry taking a proactive stance on environmental issues? Results from an empirical analysis.Review of Business Information System. 2011;15 (5): 11-16.
87. Smolyaninova J.Hospitality Market Opportunities for the Business Market Segment. United Kingdom: MA European Tourism Management. Bournemouth University; 2007:.
88. Tarí J. J.,Claver-Cortes E.,Pereira-Moline J.,Molina-Azorín J.F.Levels of quality and environmental management in the hotel industry: Their joint influence on firm performance.International Journal of Hospitality Management. 2010;29 (3): 500-10.
89. Tepelus C.M.,Córdoba R.C.Recognition schemes in tourism-From "eco" to "sustainability"?.Journal of Cleaner Production. 2005;13:135-40.
90. Turismo español en cifras, 2007. Madrid: Ministerio de Industria, Turismo y Comercio. Secretaría General de Turismo; 2007:.
91. Tsaur S.H.,Lin Y.C.,Lin J.H.Evaluating ecotourism sustainability from the integrated perspective of resource, community and tourism.Tourism Management. 2006;27:640-53.
92. Tushman M.L.,Newman W.H.,Romanelli E.Convergence and upheaval: Managing the unsteady pace of organizational evolution.California Management Review. 1986;29 (1): 29-44.
93. Tzschentke N.A.,Kirk D.,Lynch P.A.Going Green: Decisional Factors in small hospitality operations.International Journal of Hospitality Management. 2008;27 (1): 126-33.
94. Vastag G.Revisiting ISO 14000 diffusion: A new "look" at the drivers of certification.Production and Operations Management. 2004;13 (3): 260-67.
95. Vastag G.,Kerekes S.,Rondinelli D.A.Evaluation of corporate environmental management approaches: a framework and application.International Journal of Production Economics. 1996;43:193-211.
96. Weaver D.B.,Lawton L.J.Twenty years on: The state of contemporary ecotourism research.Tourism Management. 2007;28:1168-79.
97. Welford R.Corporate Environmental Management: Systems and strategies. London: Earthscan; 2000:.
98. Williams P.W.,Ponsford I.F.Confronting tourism's environmental paradox: Transitioning for sustainable tourism.Futures. 2009;41:396-404.
99. Zhang J.J.,Joglekar N.,Verma R.Developing measures for environmental sustainability in hotels: An exploratory study. Cornell Hospitality Report, The Center for Hospitality Research, Cornell University; 2010:.