Using queuing theory for evaluating flexibility performance in banking services

International Journal of Services and Operations Management

Volumn 12, Issue 4, 2012, Pages 387-404

  Ngamsirijit, Wuttigrai ^a  

^a NATIONAL INSTITUTE OF DEVELOPMENT ADMINISTRATION   (Thailand)

Author keywords

Banking services; Flexibility performance; Queuing theory

Indexed keywords

EID: 84863895207     PISSN: 17442370     EISSN: 17442389     Source Type: Journal    
DOI: 10.1504/IJSOM.2012.047950     Document Type: Article

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