In the eyes of the beholder? The role of dispositional trust in judgments of procedural and interactional fairness

Organizational Behavior and Human Decision Processes

Volumn 118, Issue 1, 2012, Pages 46-59

  Bianchi, Emily C ^a   Brockner, Joel ^b  

^a EMORY UNIVERSITY   (United States)

^b Columbia Business School ^*  (United States)

Author keywords

Dispositional trust; Individual differences; Interactional fairness; Organizational commitment; Procedural fairness

Indexed keywords

EID: 84858745497     PISSN: 07495978     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.obhdp.2011.12.005     Document Type: Article

References (70)

1. Alexander S., Ruderman M. The role of procedural and distributive justice in organizational behavior. Social Justice Research 1987, 1:177-198.
2. Barefoot J.C., Maynard K.E., Beckham J.C., Brummett B.H., Hooker K., Siegler I.C. Trust, health, and longevity. Journal of Behavioral Medicine 1998, 21:517-526.
3. Baron R.M., Kenny D.A. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology 1986, 51:1173-1182.
4. Bazerman M.H., Tenbrunsel A.E. Blind spots: Why we fail to do what's right and what to do about it 2011, Princeton University Press, Princeton, NJ.
5. Berman J.S., Kenny D.A. Correlational bias in observer ratings. Journal of Personality and Social Psychology 1976, 34:263-273.
6. Bies R.J., Moag J.F. Interactional justice: Communication criteria of fairness. Research on negotiations in organizations 1986, Vol. 1:43-55. JAI Press, Greenwich, CT.
7. Bies R.J., Shapiro D.L. Voice and justification: Their influence on procedural fairness judgments. Academy of Management Journal 1988, 31:676-685.
8. Brockner J., Ackerman G., Fairchild G. When do elements of procedural fairness make a difference? A classification of moderating influences. Advances in organizational justice 2001, 179-212. Stanford University Press, Stanford, CA. J. Greenberg, R. Cropanzano (Eds.).
9. Brockner J., Heuer L.B., Siegel P.A., Wiesenfeld B.M., Martin C., Grover S., et al. The moderating effect of self-esteem in reaction to voice: Converging evidence from five studies. Journal of Personality and Social Psychology 1998, 75:394-407.
10. Brockner J., Konovsky M., Cooper-Schneider R., Folger R., Martin C., Bies R. Interactive effects of procedural justice and outcome negativity on victims and survivors of job loss. Academy of Management Journal 1994, 37:397-409.
11. Cohen-Charash Y., Spector P.E. The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes 2001, 86:278-321.
12. Colquitt J.A. On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology 2001, 86:386-400.
13. Colquitt J.A., Conlon D.E., Wesson M.J., Porter C.O., Ny K.Y. Justice at the millennium: A meta-analytic review of 25years of organizational justice research. Journal of Applied Psychology 2001, 86:425-456.
14. Colquitt J.A., Scott B.A., Judge T.A., Shaw J.C. Justice and personality: Using integrative theories to derive moderators of justice effects. Organizational Behavior and Human Decision Processes 2006, 100:110-127.
15. Colquitt J.A., Scott B.A., LePine J.A. Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance. Journal of Applied Psychology 2007, 92:909-927.
16. Degoey P. Contagious justice: Exploring the social construction of justice in organizations. Research in organizational behavior 2000, Vol. 22:51-102. Elsevier, New York.
17. Diener E., Emmons R.A., Larsen R.J., Griffin S. Satisfaction with life scale. Journal of Personality Assessment 1985, 49:71-75.
18. Erikson E.H. Childhood and society 1963, Norton, New York. 2nd ed.
19. Folger R., Konovsky M.A. Effects of procedural and distributive justice on reactions to pay raise decisions. Academy of Management Journal 1989, 32:115-130.
20. Goldsteen R., Schorr J.K., Goldsteen K.S. Longitudinal study of appraisal at Three Mile Island: Implications for life event research. Social Science and Medicine 1989, 28:389-398.
21. Gosling S.D., Rentfrow P.J., Swann W.B. A very brief measure of the Big-Five personality domains. Journal of Research in Personality 2003, 37:504-528.
22. Grove A.S. Only the paranoid survive 1996, Doubleday, New York.
23. Gurtman M.B., Lion C. Interpersonal trust and perceptual vigilance for trustworthiness descriptors. Journal of Research in Personality 1982, 16:108-117.
24. Harmon-Jones E., Mills J. Cognitive dissonance: Progress on a pivotal theory in social psychology 1999, American Psychological Association, Washington, DC.
25. Judge T.A., Bono J.E. Relationship of core self-evaluations traits-self-esteem, generalized self-efficacy, locus of control, and emotional stability-with job satisfaction and job performance: A meta-analysis. Journal of Applied Psychology 2001, 86:80-92.
26. Konovksy M.A., Cropanzano R. Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance. Journal of Applied Psychology 1991, 76:698-707.
27. Lerner M.J. Belief in a just world: A fundamental delusion 1980, Plenum Press, New York.
28. Leventhal G.S. What should be done with equity theory?. Social exchange: Advances in theory and research 1980, 27-55. Plenum, New York. K.J. Gergen, M.S. Greenberg, R.H. Willis (Eds.).
29. Leventhal G.S., Karuza J., Fry W.R. Beyond fairness: A theory of allocation preferences. Justice and social interaction 1980, 167-218. Springer-Verlag, New York. G. Mikula (Ed.).
30. Lin X.W., Che H.S., Leung K. The role of leader morality in the interaction effect of procedural justice and outcome favorability. Journal of Applied Social Psychology 2009, 39:1536-1561.
31. Lind E.A. Fairness heuristic theory: Justice judgments as pivotal cognitions in organizational relations. Advances in organizational behavior 2001, 56-88. New Lexington Press, San Francisco, CA. J. Greenberg, R. Cropanzano (Eds.).
32. Lind E.A., Tyler T.R. The social psychology of procedural justice 1988, Plenum Press, New York.
33. Lord C.G., Ross L., Lepper M.R. Biased assimilation and attitude polarization: The effects of prior theories on subsequently considered evidence. Journal of Personality and Social Psychology 1979, 37:2098-2109.
34. Masterson S.S., Lewis K., Goldman B.M., Taylor M.S. Integrating justice and social exchange: The differing effects of fair procedures and treatment on work relationships. Academy of Management Journal 2000, 43:738-748.
35. Mayer R.C., Davis J.H., Schoorman F.D. An integrative model of organizational trust. Academy of Management Review 1995, 20:709-734.
36. McFarlin D., Sweeney P. Distributive and procedural justice as predictors of satisfaction with personal and organizational outcomes. Academy of Management Journal 1992, 35:626-637.
37. Meyer J.P., Allen N.J., Smith C.A. Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology 1993, 78:538-551.
38. Mischel W. Toward a cognitive social learning reconceptualization of personality. Psychological Review 1973, 80:252-283.
39. Moorman R.H., Niehoff B.P., Organ D.W. Treating employees fairly and organizational citizenship behavior: Sorting the effects of job satisfaction, organizational commitment, and procedural justice. Employee Responsibilities and Rights Journal 1993, 209:225.
40. Motowidlo S.J. Orientation toward the job and organization. Individual differences and behavior in organizations 1996, 175-208. Jossey Bass, San Francisco. K.R. Murphy (Ed.).
41. Mowday R.T., Porter L.W., Steers R. The measurement of organizational commitment. Journal of Vocational Behavior 1979, 14:224-247.
42. Mowday R.T., Porter L.W., Steers R. Employee-organization linkages: The psychology of commitment, absenteeism, and turnover 1982, Academic Press, New York.
43. Parks C.D., Henager R.F., Scamahorn S.D. Trust and reactions to messages of intent in social dilemmas. Journal of Conflict Resolution 1996, 40:134-151.
44. Podsakoff P.M., MacKenzie S.B., Lee J.-Y., Podsakoff N.P. Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology 2003, 88:879-903.
45. Robins R.W., Hendin H.M., Trzesniewski K.H. Measuring global self-esteem: Construct validation of a single-item measure and the Rosenberg self-esteem scale. Personality and Social Psychology Bulletin 2001, 27:151-161.
46. Rose J. Attention to aggressive and potentially fraudulent reporting: Effects of experience and trust. Behavioral Research in Accounting 2007, 19:215-229.
47. Rose A., Rose J. The effects of fraud risk assessments and a risk analysis decision aid on auditors' evaluation of evidence and judgment. Accounting Forum 2003, 27:312-338.
48. Rose A.M., Rose J.M., Dibbin M. The implications of auditors' dispositional trust and career advancement opportunities for the detection of fraud. Journal of Forensic and Investigative Accounting 2010, 2:141-163.
49. Rotter J.B. A new scale for the measurement of interpersonal trust. Journal of Personality 1967, 35:651-665.
50. Rousseau D.M., Sitkin S.B., Burt R.S., Camerer C. Not so different after all: A cross-discipline view of trust. Academy of Management Review 1999, 23:393-404.
51. Rupp D.E., Cropanzano R. The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice. Organizational Behavior and Human Decision Processes 2002, 89:925-946.
52. Salancik G.R., Pfeffer J. A social information processing approach to job attitudes and task design. Administrative Science Quarterly 1978, 23:224-253.
53. Schmitt M.J., Neumann R., Montada L. Dispositional sensitivity to befallen injustice. Social Justice Research 1995, 8:385-407.
54. Schuessler K. Measuring social life feelings 1982, Jossey-Bass, San Francisco, CA.
55. Scott B.A., Colquitt J.A., Zapata-Phelan C.P. Justice as a dependent variable: Subordinate charisma as a predictor of interpersonal and informational justice perceptions. Journal of Applied Psychology 2007, 92:1597-1609.
56. Scott K.D., Taylor G.S. An examination of conflicting findings on the relationship between job satisfaction and absenteeism: A meta-analysis. Academy of Management Journal 1985, 28:599-612.
57. Siegel P.A., Post C., Brockner J., Fishman A., Garden C. The moderating influence of procedural fairness on the relationship between work-life conflict and organizational commitment. Journal of Applied Psychology 2005, 90:13-24.
58. Singleton R.A., Straits B.C. Approaches to social research 2005, Oxford University Press, New York. 4th ed.
59. Skarlicki D.P., Folger R., Tesluk P. Personality as a moderator in the relationship between fairness and retaliation. Academy of Management Journal 1999, 42:100-108.
60. Skarlicki D., Folger R., Tesluk P. Personality as a moderator in the relationship between fairness and retaliation. Academy of Management Journal 1999, 42:100-108.
61. Sobel M.E. Asymptotic confidence intervals for indirect effects in structural equation models. Sociological methodology 1982, 290-312. American Sociological Association, Washington, DC. S. Leinhardt (Ed.).
62. Staw B.M., Bell N.E., Clausen J.A. The dispositional approach to job-attitudes: A lifetime longitudinal test. Administrative Science Quarterly 1986, 31:56-77.
63. Staw B.M., Cohen-Charash Y. The dispositional approach to job satisfaction: More than a mirage, but not yet an oasis. Journal of Organizational Behavior 2005, 26:59-78.
64. Sweeney P.D., McFarlin D.B. Workers' evaluations of the 'ends' and the 'means': An examination of four models of distributive and procedural justice. Organizational Behavior and Human Decision Processes 1993, 55:23-40.
65. Tenbrunsel A.E., Messick D.M. Ethical fading: The role of self-deception in unethical behavior. Social Justice Research 2004, 17:223-236.
66. Thibaut J., Walker L. Procedural justice: A psychological analysis 1975, Erlbaum, Hillsdale, NJ.
67. Van den Bos K., Wilke H.A.M., Lind E.A. When do we need procedural fairness? The role of trust in authority. Journal of Personality and Social Psychology 1998, 75:1449-1458.
68. Vecchio R.P. A test of a moderator of the job satisfaction-job quality relationship: The case of religious affiliation. Journal of Applied Psychology 1980, 65:195-201.
69. Watson D., Clark L.A., Tellegen A. Development and validation of brief measures of positive and negative affect: The PANAS scale. Journal of Personality and Social Psychology 1988, 54:1063-1070.
70. Wiesenfeld B., Swann W., Brockner J., Bartel C. Is more fairness always preferred?: Self-esteem moderates reactions to procedural justice. Academy of Management Journal 2007, 50:1235-1253.