Incremental innovation in services through continuous improvement

Service Industries Journal

Volumn 31, Issue 12, 2011, Pages 1921-1930

  Audretsch, David B ^a,b,c   Martínez Fuentes, Clara ^d   Pardo del Val, Manuela ^d  

^a INDIANA UNIVERSITY   (United States)

^b KING SAUD UNIVERSITY   (Saudi Arabia)

^c WHU OTTO BEISHEIM SCHOOL OF MANAGEMENT   (Germany)

^d UNIVERSITY OF VALENCIA   (Spain)

Author keywords

continuous improvement; improvement teams; innovation; suggestion systems

Indexed keywords

EMPIRICAL ANALYSIS; EMPLOYMENT; HIGH TECHNOLOGY INDUSTRY; IMPLEMENTATION PROCESS; INNOVATION; ORGANIZATIONAL CHANGE;

EID: 84858253782     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642069.2011.552977     Document Type: Review

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