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Volumn 1, Issue 1, 2007, Pages 1-5

The importance of the activities of service business in the economy: Welcome to the Service Business. An International Journal

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EID: 55049141240     PISSN: 18628516     EISSN: 18628508     Source Type: Journal    
DOI: 10.1007/s11628-006-0007-6     Document Type: Editorial
Times cited : (38)

References (15)
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    • E-company CEO websites: Contents and information value
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    • Lee, S.1    Lee, C.2
  • 8
    • 1142281104 scopus 로고    scopus 로고
    • Globalisation, international configurations and strategic implications: The case of retailing
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    • HM Leknes C Carr 2004 Globalisation, international configurations and strategic implications: the case of retailing Long Range Plan 37 1 29 49
    • (2004) Long Range Plan , vol.37 , pp. 29-49
    • Leknes, H.M.1    Carr, C.2
  • 9
    • 33745642671 scopus 로고    scopus 로고
    • The Toyota way in services: The case of lean product development
    • 2
    • JK Liker JM Morgan 2006 The Toyota way in services: the case of lean product development Acad Manage Perspect 20 2 5 20
    • (2006) Acad Manage Perspect , vol.20 , pp. 5-20
    • Liker, J.K.1    Morgan, J.M.2
  • 12
    • 28744459229 scopus 로고    scopus 로고
    • A supply chain view of the resilient enterprise
    • 2
    • Y Sheffi JB Rice Jr 2005 A supply chain view of the resilient enterprise MIT Sloan Manage Rev 47 2 41 48
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  • 13
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    • The lean service machine
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    • CK Swank 2003 The lean service machine Harv Bus Rev 81 10 123 129
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    • 43149085733 scopus 로고    scopus 로고
    • Lean production and EMSs: Aligning environmental management with business priorities
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    • J Tice L Ahouse T Larson 2005 Lean production and EMSs: aligning environmental management with business priorities Environ Qual Manage 15 2 1 12
    • (2005) Environ Qual Manage , vol.15 , pp. 1-12
    • Tice, J.1    Ahouse, L.2    Larson, T.3
  • 15
    • 55049121780 scopus 로고    scopus 로고
    • Delivering customer service excellence at Toyota
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.