Developing strategic continuous improvement capability

International Journal of Operations and Production Management

Volumn 19, Issue 11, 1999, Pages 1106-1119

  Bessant, John ^a   Francis, David ^a  

^a UNIVERSITY OF BRIGHTON   (United Kingdom)

Author keywords

Continuous improvement; Employee involvement; Innovation; Kaizen; Policy

Indexed keywords

EID: 0033476448     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443579910291032     Document Type: Article

References (37)

1. Argyris, C. and Schon, D. (1970), Organizational Learning, Addison Wesley, Reading, MA.
2. Berger, A. (1997), "Continuous improvement and kaizen: standardization and organizational designs", Integrated Manufacturing Systems, Vol. 8 No. 2, pp. 110-17.
3. Bessant, J. (1997), Report on Kaizen Mission, CENTRIM, University of Brighton, Brighton.
4. Bessant, J. (1998), "Learning and continous improvement", in Tidd, J., Measuring Strategic Competencies: Technological, Market and Organizational Indicatiors of Innovation, Imperial College Press, London.
5. Bessant, J. and Caffyn, S. (1996a), "Continuous improvement in the UK", Works Management, July.
6. Bessant, J. and Caffyn, S. (1996b), "Learning to manage innovation", Technology Analysis and Strategic Management, Vol. 8 No. 1, pp. 59-70.
7. Bessant, J. and Caffyn, S. (1997), "High involvement innovation", International Journal of Technology Management, Vol. 14 No 1, pp. 7-28.
8. Dale, B. (1995), Managing Quality, Prentice Hall, London.
9. Daniels, A. (1989), Performance Management: Improving Quality Productivity Through Positive Reinforcement, Performance Management Publications, Tucker, GA.
10. De Lange-Ross, E. (1999), "Continuous improvement in teams", Technology and Management, Enschede, University of Twente, Enschede.
11. DTI (1997), Competitiveness Through Partnerships with People, Department of Trade and Industry, London.
12. Gallagher, M. and Austin, S. (1997), Continuous Improvement Casebook, Kogan Page, London.
13. Garvin, D. (1993), "Building a learning organization", Harvard Business Review, July/August, pp. 78-91
14. Hollander, S. (1965), The Sources of Increased Efficiency: A Study of Dupont Rayon Plants, MIT Press, Cambridge, MA.
15. Imai, K. (1987), Kaizen, Random House, New York, NY.
16. Johnson, M. (1998), "A case study in continuous improvement, Continuous Improvement - From Idea to Reality, Twente University Press, University of Twente, Enschede.
17. Kobayashi, K. (1990), 20 Keys to Workplace Improvement, Productivity Press, Cambridge, MA.
18. Leonard-Barton, D. (1992), "The organization as learning laboratory", Sloan Management Review, Vol. 34 No. 1, pp. 23-38.
19. Leonard-Barton, D. (1995), Wellsprings of Knowledge: Building and Sustaining the Sources On Innovation, Harvard Business School Press, Boston, MA.
20. Lewis, K. (1994), How to Transform Your Company, IFS Publications, Kempston.
21. Lillrank, P. and Kano, N. (1990), Continuous Improvement; Quality Control Circles in Japanese Industry, University of Michigan Press, Ann Arbor, MI.
22. Lindberg, P. and Berger, A. (1997), "Continuous improvement: design, organization and management", International Journal of Technology Management, Vol. 14 No. 1, pp. 86-101.
23. Melcher, A. et al. (1990), "Standard maintaining and continuous improvement systems; experiences and comparisons", Interfaces, Vol. 20 No. 3, pp. 24-40.
24. Nonaka, I. (1991), "The knowledge creating company", Harvard Business Review, November-December, pp. 96-104.
25. Pfeffer, J. (1994), Competitive Advantage Through People, Harvard Business School Press, Boston, MA.
26. Rickards, T. (1988), Creativity At Work, Gower, Aldershot.
27. Robinson, A. (1991), Continuous Improvement In Operations, Productivity Press, Cambridge, MA.
28. Savolainen, T. (1998), "Cycles of continuous improvement: realizing competitive advantages through quality - a longitudinal case study", Continuous Improvement - From Idea to Reality, Twente University Press, University of Twente, Enschede.
29. Schroeder, M. and Robinson, A. (1993), "Training, continuous improvement and human relations: The US TWI programs and Japanese management style", California Management Review, Vol. 35 No. 2.
30. Schuring, R. and Luijten, H. (1998), "Re-inventing suggestion schemes for continuous improvement", Continuous Improvement - From Idea to Reality, Twente University Press, University of Twente, Enschede.
31. Senge, P. (1990), The Fifth Discipline, Doubleday, New York, NY.
32. Shiba, S. and Graham, A. et al. (1993), A New American TQM; Four Practical Revolutions in Management, Productivity Press, Portland, OR.
33. Sirkin, H. and Stalk, G. (1990), "Fix the process, not the problem", Havard Business Review, July/August, pp. 26-33.
34. Teece, D. and Pisano, G. (1994), "The dynamic capabilities of firms: an introduction", Industrial And Corporate Change, Vol. 3 No. 3, pp. 537-55.
35. Tidd, J., Bessant, J. and Pavitt, K. (1997), Managing Innovation: Integrating Technological, Organizational And Market Change, John Wiley, Chichester.
36. Tremblay, P. (1994), "Comparative analysis of technological capability and productivity growth in the pulp and paper industry in industrialised and industrialising countries", unpublished DPhil, University of Sussex.
37. Womack, J. and Jones, D. (1997), Lean Thinking, Simon and Schuster, New York, NY.