Continuous improvement: Exploring alternative organizational designs

Total Quality Management

Volumn 12, Issue 1, 2001, Pages 41-55

  Lillrank, Paul ^a   Shani, A B ^b   Lindberg, Per ^c  

^a AALTO UNIVERSITY   (Finland)

^b CALIFORNIA POLYTECHNIC STATE UNIVERSITY   (United States)

^c CHALMERS UNIVERSITY OF TECHNOLOGY   (Sweden)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0442279700     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/09544120020010084     Document Type: Article

References (41)

1. ASHKENAS, R., ULRICH, D., JICK, T. & KERR, S. (1995) The Boundaryless Organization (San Francisco, CA, Jossey-Bass).
2. THE BOSTON CONSULTING GROUP (1972) Perspectives on Experience, Boston.
3. BRANNEN, M.Y. (1995) Does culture matter? Negotiating a complementary culture to support technological innovation. In: J.K. LIKER, J.E. ETTLIE & J.C. CAMPBELL (Eds) Engineered in Japan - Japanese Technology Management Practices (Oxford, Oxford University Press), pp. 321-345.
4. BUSHE, G.R. & SHANI, A.B.(RAMI) (1991) Parallel Learning Structures: Increasing Innovation in Bureaucracies, (Reading, MA, Addison-Wesley).
5. CHOI, T.Y. (1995) Conceptualizing continuous improvement: implications for organisational change, Omega International Journal of Management Science, 23, pp. 607-624.
6. CHOI, T.Y & BEHLING, O.C. (1997) Top managers and TQM success: one more look after all these years, Academy of Management Executive, 11, pp. 37-47.
7. CHOI, T.Y. & LIKER, J.K. (1995) Bringing Japanese continuous improvement approaches to U.S. manufacturing: the roles of process orientation and communications, Decision Sciences, 26, pp. 589-620.
8. COLE, R.E.(1979) Work, Mobility and Participation (Berkeley, California University Press).
9. COLE, R.E. (Ed.), (1995) The Death and Life of the American Quality Movement (Oxford, Oxford University Press).
10. COLE, W.E. & MOGAB, J.W. (1995) The Economics of Total Quality Management - Clashing Paradigms in the Global Market (Cambridge, Blackwell).
11. CROCKETT, R. (1996) How Motorola lost its way - the inside saga about warring factions and strategic blunders, Business Week, 5 April, pp. 52-57.
12. DEAN, J.W. & BOWEN, D.E. (1994) Management theory and total quality management: a comparison and critical evaluation, Academy of Management Review, 19, pp. 392-418.
13. EBERTS, R. & EBERTS, C. (1995) The Myths of Japanese Quality (New York, Prentice Hall).
14. GALBRAITH, J,. (1998) Designing Complex Organisations (Reading, Addison-Wesley).
15. GRANT, R., SHANI, A.B. (RAMI) & KRISHNAN, R. (1994) TQM's challenge to management theory and practice, Sloan Management Review, 35, pp. 25-35.
16. HACKMAN, R. & OLDHAM, G. (1980) Work Redesign (Reading, MA, Addison-Wesley).
17. HACKMAN, R. & WAGEMAN, R. (1995) Total quality management: empirical, conceptual and practical issues, Administrative Science Quarterly, 40, pp. 309-342.
18. HAMMER, M. & CHAMPY, J. (1993) Reengineering the Corporation. A Manifesto for Business Revolution (London, Nicholas Breadley).
19. HOFSTEDE, G. (1982) Culture's Consequences (Oxford, Oxford University Press).
20. IMAI, M., (1986), Kaizen, (New York, Random House).
21. ISHIKAWA, K. (1985) What is Quality Control?: The Japanese Way (Englewood Cliffs, Prentice-Hall).
22. LEWIN, K. (1951) Field Theory in Social Science (New York, Harper&Row).
23. LILLRANK, P. (1995) The transfer of management innovations from Japan, Organisation Studies, 16, pp. 971-989.
24. LILLRANK, P. & KANO, N., (1989) Continuous Improvement (Ann Arbor, MI, The University of Michigan Press).
25. MCINERTY, F. & WHITE, S. (1993) Beating Japan (New York, Truman Talley Books).
26. MILLER, W.J., (1996) A working definition for TQM researchers, Journal of Quality Management, 1, pp. 149-159.
27. MITKI, Y., SHANI, A.B. (RAMI) & MEIRI, Z. (1997) Organisational learning mechanisms and continuous improvement, Journal of Organisational Change Management, 10, pp. 426-448.
28. POWELL, T. (1995) Total quality management as competitive advantage: a review and empirical study, Strategic Management Journal,16, pp. 15-37.
29. QCC HEADQUARTERS (Ed.) (1985) How to Operate QC Circle Activities (Tokyo, Japanese Union of Scientists and Engineers (JUSE)).
30. QCC HEADQUARTERS (Ed.) (1980) QC Circle Karyo - General Principles of the QC Circle, (Tokyo, Japanese Union of Scientists and Engineers (JUSE)).
31. REGER, R.K., GUSTAFSON, L.T., DEMARIE, S.M. & MULLANE, J.V., (1994) Reframing the organisation: why implementing total quality is easier said than done, Academy of Management Review, 19, pp. 565-584.
32. SANDBERG, Å. (Ed) (1995) Enriching Production - Perspectives on Volvo's Uddevalla Plant as an Alternative to Lean Production (Aldershot, Ashgate Publishing).
33. SCHONBERGER, R. (1982) Japanese ManufacturingManufacuring Techniques: Nine Hidden Lessons in Simplicity. (New York, The Free Press).
34. SHANI, A.B. (RAMI) & ROGBERG, M. (1994) Quality, strategy, and structural configuration, Journal of Organisational Change Management, 7, pp. 15-30.
35. SHARMAN, G. (1992) When quality control gets in the way of quality, Wall Street Journal, 24 February, p. A16.
36. SPECTOR, B. & BEER, M. (1994) Beyond TQM programs, Journal of Organisational Change Management, 7, pp. 63-70.
37. STRASSMAN, P. (1990) The Business Value of Computers (New York, Information Economics Press).
38. TICHY, N.M. & SHERMAN, S. (1993) Control Your Destiny or Someone Else Will (New York, Doubleday)
39. UTTERBACK, J.M. (1996) Mastering the Dynamics of Innovation (Boston, MA, Harvard Business School Press).
40. WESTPHAL, J.D., GULATI, R. & SHORTELL, S.M. (1997) Customization or conformity? An institutional and network perspective on the content and consequences of TQM adoption, Administrative Science Quarterly, 42, pp. 366-394.
41. WOMACK, J.P., JONES, D.T. & ROOS, D. (1990) The Machine that Changed the World (New York, Rawson Associates).