Square Pegs and Round Holes: Ruminations on the Relationship Between Performance Appraisal and Performance Management

Journal of Organizational Behavior Management

Volumn 31, Issue 4, 2011, Pages 277-287

  Gravina, Nicole E ^a   Siers, Brian P ^a  

^a ROOSEVELT UNIVERSITY   (United States)

Author keywords

I O; measurement; OBM; performance appraisal; Performance Management

Indexed keywords

EID: 84858021177     PISSN: 01608061     EISSN: 15408604     Source Type: Journal    
DOI: 10.1080/01608061.2011.619418     Document Type: Article

References (32)

1. Aguinis, H. 2009. "An expanded view of performance management". In Performance management: Putting research into action, Edited by: Smither, J. W. and London, M. 1-44. San Francisco, CA: Jossey-Bass.
2. Alvero, A., Bucklin, B. and Austin, J. 2001. An objective review of the effectiveness and essential characteristics of performance feedback in organizational settings. Journal of Organizational Behavior Management, 21(1): 3-30. 1985-1998
3. Austin, J. T. and Villanova, P. 1992. The criterion problem: 1917-1992. Journal of Applied Psychology, 77: 836-874.
4. Austin, J. T., Villanova, P. and Hindman, H. D. 1995. "Legal requirements and technical guidelines involved in implementing performance appraisal systems". In Human resource management: Perspectives, context, functions, and outcomes, 3rd, Edited by: Ferris, G. R. and Buckley, M. R. 63-77. Boston, MA: Allyn & Bacon.
5. Bommer, W. H., Johnson, J. L., Rich, G. A., Podsakoff, P. M. and Mackenzie, S. B. 1995. On the interchangeability of objective and subjective measures of employee performance: A meta-analysis. Personnel Psychology, 48: 587-605.
6. Bucklin, B. R., Alvero, A. M., Dickinson, A. M., Austin, J. and Jackson, A. K. 2000. Industrial-Organizational Psychology and Organizational Behavior Management: An objective comparison. Journal of Organizational Behavior Management, 20(2): 27-75.
7. Cohen-Charash, Y. and Spector, P. E. 2001. The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes, 86(2): 278-321.
8. Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. and Ng, K.Y. 2001. Justice at the Millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86(3): 425-445.
9. Crowell, C. R. 2005. Beyond positive reinforcement: OBM as a humanizing approach to management practices. Journal of Organizational Behavior Management, 24(1/2): 195-202.
10. Daniels, A. C. 2009. Oops! 13 management practices that waste time and money (and what to do instead), Atlanta, GA: Performance Management Publications.
11. Daniels, A. C. and Daniels, J. E. 2004. Performance management: Changing behavior that drives organizational effectiveness, 4th, Atlanta, GA: Performance Management Publications.
12. DeNisi, A. 2011. Managing performance to change behavior. Journal of Organizational Behavior Management, 31(4): 262-276.
13. Ellis, S. and Davidi, I. 2005. After-event reviews: Drawing lessons from successful and failed experience. Journal of Applied Psychology, 90: 857-871.
14. Gilbert, T. F. 1978. Human competence: Engineering worthy performance, New York, NY: McGraw-Hill.
15. Goomas, D. T. 2008. The effects of computerized auditory feedback on electronic article surveillance tag placement in an auto-distribution center. Journal of Organizational Behavior Management, 28: 188-197.
16. Guion, R. 1998. Assessment, measurement, and prediction for personnel decisions, Mahwah, NJ: Erlbaum.
17. Hyten, C. 2009. Strengthening the focus of business results: The need for systems approaches in organizational behavior management. Journal of Organizational Behavior Management, 29: 87-107.
18. Komaki, J. L. 1998. When performance improvement is the goal: A new set of criteria for criteria. Journal of Applied Behavior Analysis, 31(2): 263-280.
19. Komaki, J. L. and Reynard Minnich, M. 2001. "Developing performance appraisals: Criteria for what and how performance is measured". In Handbook of organizational performance: Behavior analysis and management, Edited by: Johnson, C. M., Redmon, W. K. and Mawhinney, T. C. 51-80. New York, NY: Haworth.
20. Landy, F. J. and Farr, J. L. 1983. The measurement of work performance, New York, NY: Academic Press.
21. Latham, G. P., Almost, J., Mann, S. and Moore, C. 2005. New developments in performance management. Organizational Dynamics, 34(1): 77-87.
22. Latham, G. P., Fay, C. H. and Saari, L. M. 1979. The development of behavioral observation scales for appraising the performance of foremen. Personnel Psychology, 32: 299-311.
23. Latham, G. P. and Mann, S. 2006. Advances in the science of performance appraisal: Implications for practice. International Review of Industrial and Organizational Psychology, 21: 295-337.
24. LaMere, J. M., Dickinson, A. M., Henry, M., Henry, G. and Poling, A. 1996. Effects of a multi-component monetary incentive program on the performance of truck drivers: A longitudinal study. Behavior Modification, 20: 385-406.
25. Murphy, K. R. and Cleveland, J. N. 1991. Performance appraisal: An organizational perspective, Needham Heights, MA: Allyn & Bacon.
26. Shippmann, J. S., Ash, R. A., Batjtsta, M., Carr, L., Eyde, L. D., Hesketh, B; and Sanchez, J. I. 2000. The practice of competency modeling. Personnel Psychology, 53: 703-740.
27. Silverman, S. B. and Muller, W. M. 2009. "Assessing performance management programs and policies". In Performance management: Putting research into action, Edited by: Smither, J. W. and London, M. 527-554. San Francisco, CA: Jossey-Bass.
28. Tittelbach, D., DeAngelis, M., Sturmey, P. and Alvero, A. M. 2007. The effects of task clarification, feedback, and goal setting on student advisors' office behaviors and customer service. Journal of Organizational Behavior Management, 27(3): 27-40.
29. Uniform guidelines on employee selection procedures. (1978). 43 Fed. Reg. 38, 290-38, 315.
30. Viswesvaran, C., Ones, D. S. and Schmidt, F. L. 1996. Comparative analysis of the reliability of job performance ratings. Journal of Applied Psychology, 81: 557-574.
31. Viswesvaran, C., Schmidt, F. L. and Ones, D. S. 2005. Is there a general factor in ratings of job performance? A meta-analytic framework for disentangling substantive and error influences. Journal of Applied Psychology, 90(1): 108-131.
32. Yu, N., Collins, C. G., Cavanagh, M., White, K. and Fairbrother, G. 2008. Positive coaching with frontline managers: Enhancing their effectiveness and understanding why. International Coaching Psychology Review, 3(2): 110-122.