The effects of task clarification, feedback, and goal setting on student advisors' office behaviors and customer service

Journal of Organizational Behavior Management

Volumn 27, Issue 3, 2007, Pages 27-40

  Tittelbach, Danielle ^a   DeAngelis, Maureen ^a   Sturmey, Peter ^a   Alvero, Alicia M ^a  

^a CITY UNIVERSITY OF NEW YORK   (United States)

Author keywords

Goal setting; Group feedback; Student advisors; Supervisor feedback; Task clarification

Indexed keywords

EID: 36549085101     PISSN: 01608061     EISSN: 15408604     Source Type: Journal    
DOI: 10.1300/J075v27n03_03     Document Type: Article

References (13)

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